Apply user criteria to a page, widget, or widget instance

Assign user criteria to pages, widgets, or widget instances to limit user access to content in a portal.

Before you begin

Activate the Service Portal User Criteria Support (com.glide.service-portal.user-criteria) plugin and set the glide.service_portal.user_criteria_enabled system property to true.

Role required: admin or sp_admin

About this task

You can apply several user criteria records to a single portal item.

Procedure

1. In the Service Portal Configuration page (Service Portal > Service Portal Configuration), open the Page Editor.
2. Select a page from the list.
3. Select a page, widget, or widget instance node from the page tree.
4. Under related lists, click Who Can View or Who Cannot View.
5. Click New.
6. Select a criteria from the Can View or Cannot View list.

   Selecting criteria from the Can View or Cannot View list applies user criteria records created in Create a user criteria record for Service Portal to the selected page, widget, or widget instance.

7. Click Save.