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AUTHOR
Terence Chesire
Vice President of Customer Relationship Management (CRM) and Industry Workflows
Terence Chesire is vice president of customer relationship management (CRM) and industry workflows at ServiceNow. He's responsible for product launches and enablement, pricing and packaging, and technology ecosystem, in addition to supporting overall product strategy.
Prior to ServiceNow, Terence served as VP of product management for BMC Software and SAP’s CX Service Cloud customer service software product line.
Topics
CRMAIPlatform Foundations
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