Gartner has named ServiceNow a Visionary in its 2023 Gartner Magic Quadrant for Application Performance Monitoring (APM) and Observability research. ServiceNow, with its Cloud Observability offering, is positioned as a Visionary among 19 vendors evaluated.
We believe this positioning recognizes our strong vision and ability to help our customers:
- Accelerate innovation with modern, standards-based telemetry using OpenTelemetry
- Bring unified telemetry to their existing ServiceNow Event Management and Service Operations
- Reduce mean time to resolution (MTTR) by unifying logs, metrics and traces across complex and heterogenous technology estates
Download your complimentary copy of this report to see how ServiceNow is evaluated among other vendors in the APM and observability market.
Gartner, Magic Quadrant for Application Performance Management and Observability, Gregg Siegfried, Mrudula Bangera, Matt Crossley, Padraig Byrne, 5 July, 2023.
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved.