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Analyst Report

2023 Gartner® Market Guide Workplace Experience Applications

The workplace experience application market has emerged from the resource scheduling application market as demands have shifted and expanded to include additional use cases. Hybrid work has transformed the resource scheduling applications market into the workplace experience (WEX) application market as needs such as orchestration and hospitality have emerged.

The WEX market is made up of suites formed through vendor consolidation, best- of-breed applications and incumbent vendors who are already in the buyer’s environment, but have evolved to deliver new capabilities. Digital workplace leaders should use this market guide to select applications that support their future of work.

Download the Market Guide for a deeper understanding of the workplace experience market and offerings, get key recommendations, and to learn more about what Gartner has to say about ServiceNow.

* GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used here in with permission. All rights reserved.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner research organization and should not be construed as statements of fact. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
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