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eBook
Global survey insights: Inside customer experience for manufacturing
How to craft seamless customer ecosystems and experiences
Step into the future of manufacturing with ServiceNow's exclusive eBook, "Inside Customer Experience for Manufacturing." Explore how leading manufacturers are revolutionizing sales and service experiences to meet evolving customer expectations while driving profitability and growth.
Uncover the latest insights from a global survey of 1,900 manufacturing leaders. Learn why improving both sales and after-sales services is crucial for customer satisfaction and loyalty. Decode the challenges manufacturers face and the technology investments driving growth and improved outcomes.
In this guide, you’ll discover why innovative manufacturers are:
Streamlining the entire customer journey from purchase to service.
Automating complex order management and optimizing distribution models.
Enhancing customer and dealer experiences by overcoming partner complexity.
Leveraging automation and AI to collaborate seamlessly with partners.
Imagine having the benefits of a unified platform that enables your organization to drive results such as:
Automate order management and exceptions.
Adopt on-demand insights for improved service levels.
Provide proactive service at every stage of the lifecycle.
Create an intelligent system and platform for customer-facing teams.
Your Journey to Efficiency Begins Here
Prioritize profitability, elevate efficiency, and streamline customer journeys. Dive into the eBook to uncover how AI-powered automation and unified solutions propel manufacturers towards efficiency and extraordinary customer experiences.
Read our eBook Today to Begin Your Path to Transform Your Manufacturing Business and Operations.