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Webinar
3 Springboards to customer happiness (and the barriers that get in the way)!
In an always-on, connected world, your customers expect products and services to work. When an issue arises, they expect an immediate fix. In an ideal world, customers would never experience problems, but disruptions happen—it’s how you manage them that means the difference between losing or keeping a lifelong customer.
Join us for this exclusive webinar, for an in-depth discussion as we break down the top three barriers to happy customers and the digital workflows that can overcome these barriers. Discover how to deliver seamless experiences that will create loyal customers for life with:
Personalised self-service, backed by Automation
Exceptional agent experience (with complete visibility and empowerment)
Proactive issue detection and prevention
Can’t make the live webinar? Register now so you can watch it on demand.
Featured speakers:
Matt Porta, Director Customer Experience Solution Consulting, ServiceNow