Avoid Customization Pitfalls: Innovate and Meet Demand at Scale

Ensure that your ServiceNow configuration and custom app development is “business‑smart.”

Business‑smart customization comes down to one simple equation: Will customization deliver business value that is greater than the cost to maintain it? Excessive customization can complicate your upgrade and bog down the user experience.  Discover how you can avoid customization pitfalls and adhere to technology best practices.

Join Glen Kaminski, Sr. Research Manager, Best Practices – Customer Success at ServiceNow and team as they share a step by step guide to ensuring your customization and configuration is tied to validated business needs.

Topics include:

  • Stages for achieving business‑smart customization
  • How to meet demands for customization and configuration
  • Guidelines for defining customization that delivers business value

Blue Background

Created with Sketch.

Start your path to success

All Form Fields Are Required
  • First Name
  • Last Name
  • Business E-mail
  • Company
  • Business Phone
  • I would like to hear about upcoming events, products and services from ServiceNow. I understand I can unsubscribe any time.
    Yes
    No
  • Mobile Phone
  • Get ServiceNow ID
  • Show Strong passwords make everyone happy! Your password must contain:

    At least 8 characters is required

    At least one lower case letter [a-z] is required

    At least one upper case letter [A-Z] is required

    At least one number [0-9] is required

    At least one symbol [!@#$%*^&*()] is required

    Password cannot be a part of your email id

    Password
  • By submitting this form, I confirm that I have read and agree to the Privacy Statement.
Skip To Try Demo
Created with Sketch.

ServiceNow ID

Please fill out the following fields before continuing
I have read and agree to the

ServiceNow Website Terms of Use

and understand that my personal information is processed in accordance with

Privacy Statement..

Yes
No
// Commenting on 02/23/2020 // To fix the slow page load on prod //Check with Zan and Alex later to see if we can add through Launch // Commenting on 02/23/2020 // To fix the slow page load on prod //Check with Zan and Alex later to see if we can add through Launch