• Products
  • Use cases
  • Industries
  • Making it #EasyForEmployees
  • A guide with best practices for transforming the employee service experience.
  • Modernizing government via ITSM
  • A research doc about government agencies’ digital transformation challenges.


  • Gartner names ServiceNow a leader
  • 2018 Magic Quadrant for Enterprise High-Productivity Application PaaS.


  • General Mills transforms HR
  • Global employee service experience shows entire corporation how it’s done.


  • Do you need an AI council?
  • Formal collaboration helps implement new technology safely and effectively.

Modernizing HR and the New Hire Onboarding Experience at ServiceNow

Onboarding is one of the first experiences any new hire goes through, so this becomes an opportunity for an organization to truly differentiate themselves by providing great service to employees on day one. Like many organizations, ServiceNow began its employee onboarding journey with a myriad of custom HR solutions that resulted in broken cross‑departmental processes, lack of personalization, frustrating upgrades, and an inflexible model that could no longer scale. For us to create the workplace of the future, we needed to go into our own HR transformation journey and re‑design the New Hire Onboarding experience to provide a better employee experience and support our rapid growth.

In this webinar, you’ll learn how we’re “drinking our own champagne” by successfully replacing our legacy onboarding application with ServiceNow’s out‑of‑the‑box Enterprise Onboarding and Transitions solution. Investing in onboarding has allowed us to directly improve HR efficiency and the overall employee experience at ServiceNow. Whether you have employees transitioning from another part of the company, or a new hire, you can get them up to speed more quickly and ensure they are setup for success on day one.  Discover how ServiceNow is building the workplace of the future by making it easy for employees to get all the services they need.

Blue Background

All Form Fields Are Required
  • By submitting this form, I confirm that I have read and agree to the Privacy Statement.