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Applying organizational change management practices to support your transformation vision
Digital transformation can pave the way to a more efficient future for your business, but success isn’t guaranteed. In fact, McKinsey & Company reports that 70% of transformations fail. To achieve the change you want with ServiceNow, you need a solid organizational change management (OCM) plan.
Join Jason Knickmeyer, Senior Best Practice Research Manager at ServiceNow, and Adriaan van de Rijken, Customer Outcomes Program Advisor at ServiceNow, for this session on how to create an OCM plan that helps you mitigate risks and realize the value you expect from ServiceNow.
The ageda will include: