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White Paper

How ServiceNow automates service mapping for an accurate record of digital services.

In this white paper, see how ServiceNow automates the service mapping process – based on practices that include tagging and machine learning -- for a complete, up-to-date, and accurate record of your digital services. You’ll learn how Service Mapping works hand-in-hand with ServiceNow Discovery to identify the infrastructure that supports particular apps and services, along with their service-specific relationships.
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