• Products
  • Use Cases
  • Industries
  • Making it #EasyForEmployees
  • A guide with best practices for transforming the employee service experience.
  • Modernizing government via ITSM
  • A research doc about government agencies’ digital transformation challenges.


  • Gartner names ServiceNow a leader
  • 2018 Magic Quadrant for Enterprise High-Productivity Application PaaS.


  • General Mills transforms HR
  • Global employee service experience shows entire corporation how it’s done.


  • Do you need an AI council?
  • Formal collaboration helps implement new technology safely and effectively.

The ServiceNow Service Automation Platform: Enabling Better Business Applications

As an IT decision maker, you know that custom business applications are essential to your enterprise's growth and competitive survival. And you also know that those custom applications require building, deploying and successfully maintaining IT guidance and resources. But your organization must also curb or eliminate growth in IT‑related costs and operational challenges. What you, your team and your enterprise need is the ability to create, deploy and manage custom applications without consuming or expanding the need for scarce, expensive IT resources.

In this white paper, learn about:

  • The criticality and challenges of custom business application creation
  • Drawbacks of traditional tools and methods for custom application creation
  • Valuable roles users can play in design and creation of custom applications
  • The recipe for successful custom application collaboration between those users and IT

Blue Background

All Form Fields Are Required
  • By submitting this form, I confirm that I have read and agree to the Privacy Statement.