We have been using "Calculated application services" in our infra from a long time, now we are working on implementing "Service mapping". for cloud based apps - we are using "tag based application service" creation method and we have built tag based ...
Hi community!I'm using ServiceNow Yokohama version it's come to my attention that CSDM Lifecycle stage and stage status are not automatically updating for newly created CIs which involves classes like databases, business apps. I'm aware that enabling...
Why is it modeled like that? This question often comes up in CSDM workshops. This series of small articles will dive into some specific modeling practices related to not just CSDM but also Service Mapping. The conundrum around dynamic CI groups is ...
If you haven’t read Part 1 and Part 2, I recommend them so you know why Spider-Man is driving a Dodge Viper and why Goku keeps showing up uninvited, as well as what Spider-Man does for New York, what he does at home, and why the F.N.S.M. app is basic...
Dear Community, I have undertaking On-demand Course ServiceNow Platform Implementation (Yokohama). Pretty new to ServiceNow, have completed CSA recently. Got stuck at one of the lab-SNPI - LDAP User Import - Failed. Wondering if any body can help/adv...
I am getting more and more bolt-ins listed as Business Applications in the inventory, but these are not separate business applications. They run within the SAP system, share the same technical stack (ABAP, HANA, etc.), and mostly extend or modify exi...
Hello everyone, While planning a migration to CSDM5 for one of my client, I noticed that below points and need your help : 1. Their instance under navigation pane , still reflects the old domains ( Design, Manage Technical Service, Sell & Consume) u...
I have enabled "Enable Life Cycle Sync" under Life cycle mappings table in CSDM. All the data are now synced and automatically populated with Life cycle stage and Life cycle stage status values mapped in the Life cycle mappings table. After the sync,...
In the table cmdb_model_category, if we make child categories record then in the related list Child categories it is showing all the records in the cmdb_model_category table not just the relevant data. How the syncup is happening , anyone has idea ?
I have created a Ui policy for show or hide variables but its only working for one variable in RITM level which ever same variables used they are only working for one variable business area - choice -Local, Global, generaltype of request- for local ...
To help those planning to attempt this certification, I have summarized some important points that can make your preparation more effective.1. Start with the Basics: What, Why, and HowBefore diving into advanced topics, ensure you understand the fund...
In the past we have created FKA business services (cmdb_ci_service) and added dynamic CI groups to them to take advantage of the auto-removal of stale infrastructure. There isn't necessarily any specific pattern we can use to have a completely automa...
When using these filters within a report to find out what knowledge gap - manual tasks were created 2 or more days ago and it uses the before filter? As opposed to this report when I just want to see things that were created just the 1 day ago and i...
