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Activity in CSDM

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Resolved! Reverse Sync Choice - Quick Question

Hey Folks,I've been working on implementing CSDM 5 (enable lifecycle controls) to our Dev, but I can't find anything online and didn't find any info in the CSDM 5 Whitepaper PDF for the reverse sync choice attribute. However, it is my understanding t...

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Resolved! Is my current service structure aligned properly to the CSDM?

Hey everyone! After the post a couple weeks back about business applications and service instances, I have been trying to dig deeper into the conversations here and make sure I'm not misunderstanding anything else. That said, I am also trying to come...

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CSDM Implementation

Hi Experts, I am working on the CSDM Crawl phase. whatever was the table migration is completed.Relationship between Business Application and Application Service and Application Service and Service Offering is also completed.I have created the client...

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How to Prevent SGC for Microsoft Intune from deleting CMDB records

We are using the Service Graph Connector for Microsoft Intune to sync hardware devices into the CMDB (e.g., cmdb_ci_computer). I noticed that when a device is wiped in Microsoft Intune, the connector automatically deletes the corresponding hardware r...

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servicenow

Why does ServiceNow show “less than” and “greater than” for fields like Short Description?

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Resolved! How to modulate O365 in CSDM - OOB and Simplified version

I'm looking at the alternatives to modulate Office 365 in ServiceNow CSDM. The company that is about to use CSDM is centralized and does not have a complex data structure. I'm looking at the suggestion from ServiceNow regarding O365 and I think it's ...

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Resolved! What happened to the Application Owner in CSDM 5?

In the CSDM 5 whitepaper, I noticed that within the Design & Planning domain the previously referenced Application Owner role (as seen in CSDM v4) no longer appears on CSDM v5 Whitepaper - figure 4. CSDM 5 conceptual model. Instead, the role Digital ...

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CSDM 4.0 Life Cycle: How to implement it?

A few months ago, I published the community article „CSDM 4.0: (any) Status attribute vs. Life cycle“, which describes the way to approach „legacy“ status attributes and the new Life Cycle. In this article, I will focus on how to get the new Life Cyc...

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Resolved! Experience with "Upstream / Downstream" wording in CSDM and Playbooks

Hi Community, I’d like to raise a terminology observation that I keep encountering when working across CSDM, CMDB Unified Map, Query Builder and Get Well Playbooks. One of the core goals of CSDM is to establish a common, shared language that is under...

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Hide a report in servicenow

I want to hide the “Monetary Benefit” report for users who are not the Project Manager of the related project.To achieve this, I created a Read ACL at the table level on the benefit_plan_breakdown table. The intention is to restrict read access for u...

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ServiceNow with PowerBI semantic models

Has anyone integrated ServiceNow with Power BI semantic models for consuming KPI data via API?We are currently using the Power BI REST API (executeQueries) with a service principal, but exploring if there are any alternate approaches (e.g., Workflow ...

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