Hello Friend,I have created a Knowledge Article Template. Everything works for the kb_manager and kb_admin roles, but not for the knowledge role. When I impersonated a user with the knowledge role, I received the following error: Regards,Hong
I want to be certified on CSA; however, the prerequisite course is ServiceNow Administration Fundamentals, is pricy and unaffordable. I just want to know if there are other alternatives to acquire CAS without paying for the three-day-long ServiceNow...
Hey everyone! I am running myself through a PDI giving myself task to prepare for the exam. But, I know people have a tendency to ask themselves questions they already know the answer too. So to challenge myself even more I wanted to ask you guys to ...
As a host who may not have access to my work email on mobile,I need the system to send me a timely phone notification / SMS when my guest checks in,So that I can be immediately informed about my guest’s arrival even if I cannot check my email.WHEN my...
Hello Community,I am seeking help in getting CSA certification to advance my career in ServiceNow as the cost of the certification is way too much for me given my financial condition ,so any kind of help will be highly appreciated. If anyone having a...
how to find what scripts are running in the background when we perform anything like clicking an ui action button, a modal opening and the record is changing state to close complete but in the ui action is is not defined, updating the state to close ...
Hi all, I couldn't find this question anywhere. Is there a way to apply for more Instances as you're doing the courses as some of them only have 2 with 1 extension available?
Hello everyone,I was pursuing the CSM Professional Suite. I have everything but the NLU Fundamentals and Virtual Agent Simulator, which have been retired. How do I complete this suite? Here is the link to the path: https://learning.servicenow.com/lx...
Hello All, Is there a 'reliable' mechanism to allow 'shared' code between / among catalog client scripts in the same catalog item? That is, a client catalog script would load with the intent of being able to be called by another client catalog script...
Hi Team,I want to know the servicenow university course for walkup experience. May I know the link or downloadable PDF location for the same please.
Hello all, I am trying to complete the Micro-Certification of Welcome to ServiceNow(Zurich).This is regarding task 4 of the certification. As stated in step 2 of the 'Populate and arrange the VTB', we need to move the incidents to the VTB using 'Acti...
Hi Team, In CSM workpsace I need to add UI action - Escalate case , which have retails case inquiry application RSI record I need to add escalate case button , How i can achieve this in workspace
Hi , Is there any article or a Documentation where i can download an excel of list of plugins for ITSM Pro, SAM&HAM pro , ITOM vibility and IRM?
I’m currently unable to download the ODBC drivers because the portal requires a Now Support ID to proceed. At the moment, I am not associated with any organization and therefore do not have a Now Support ID.Could you please advise on how an individua...