Hello,I am currently working on my CIS-ITSM certificate and am taking the my learning course CIS-ITSM. While doing the labs I realized that I have no SERVICE BUILDER in my instance. It seems to be a big part of the labs so I'm not really sure where ...
Dear all, I am trying to make AWA external routing working.I have installed the required plugins and demo content. I have configured a queue with the External Routing option and assigned a External Provider.I have also created a subflow and action th...
Hello ServiceNow CommunityI’ve recently started learning IRM / GRC on ServiceNow and would love some guidance on where to start, recommended learning paths, and useful documentation or resources. Any tips or suggestions from your experience would be ...
Hi All, I'm looking to implement Data Privacy and/or Field Encryption. I see that a bunch of users put sensitive data in the service catalog RITMs. How do I implement masking there as the variables are not fields but records. Secondly, would applying...
Hi All, I have posted a question in community but it is not showing in community or in my profile.my profile showing 2 posts but not showing the actual post@Bhavya11 Thanks,Sireesha M
I have just zBooted my demo instance, which is on Yokohama. The DemoHub application does not seem to be present. I cannot find it in the Application Manager and ironically the instruction I find online say that I should navigate to DemoHub (?!?!?) A...
Hello!How do I make this code work in Service Operation Workspace? I am trying to remove the Deny / Accept linkg_form.setReadOnly('state', true);g_form.setReadOnly('sysapproval', true);g_form.setVisible('document_id', false);if(g_form.getValue('u_req...
I am currently working on the Discovery Fundamentals on Demand training. I was able to complete the Windows credential validation. However, when it comes to the Linux credentials i am told i need to now use some other form for creating said credentia...
My posts and /or updates to my posts have suddenly started going to "My Unmoderated Items", awaiting approval. This is very disconcerting as I when I try to update a post, add an attachment, etc, it is not readily apparent that my update was added. ...
Can anyone please share your experience in Delta exam? How did you cleared? what all the modules to be revised? It will help me to plan my exam.
Hi Community,I am currently working on optimizing our Workplace Service Delivery (WSD) instance and want to ensure we are leveraging the latest improvements while addressing common pain points.I’m looking for insights on two specific areas:Top Commun...
We are unable to upload Excel files in .xml format to ESC. All attachment properties have been validated, and no restrictions are in place. Please let us know whether this behavior is out of the box or if additional configuration is required.
Hi All,@Ankur Bawiskar @GlideFather @bhuvan @Mark Roethof @SarahJ @Jim Poisson @Dan Bruhn @BhuvanT I recently had my accounts merged, and since then I’ve lost access to the ServiceNow Community. An incident has already been created for this, but ...
