Unable to raise Lab instance for Reports Fundamental

ways to handle full email signatures cluttering Incident tickets

Hi Community,We are facing an issue where Incidents created or updated via inbound email include the user’s full email signature and legal disclaimer, which makes the ticket description/comments difficult to read and impacts analyst efficiency.We wou...

Request to delete developer account

Hello ServiceNow Team,I would like to permanently delete/deactivate my ServiceNow Developer account and my Personal Developer Instance (PDI): dev374732.I received an email stating that my PDI will be reclaimed due to inactivity, and I would like to f...

VIT has state is closed but reason is empty but qualys found new detection still VIT is not reopen?

VIT has state is closed but reason is empty but qualys found new detection still VIT is not reopen?any auto close rules are restricting the reopening??any specific reason ??? why its not reopen?

How can i get update set images from default to my update set

 i've created one application, unfortunately i stored all the history images in default update set now i want to move all those images into my personal update set. How can i perform that?

is it possible attachment should open and edit in new tab on incident record table please guide me

is it possible excel sheet attachment should open and edit in new tab on incident record table please guide me

Need Help ASAP – Fujitsu ServiceNow Drive Noida (CSA/CAD) | What and how to prepare?

 Hi everyone! I have a Fujitsu campus drive coming up in Noida  and it's specifically for ServiceNow roles. CSA and CAD certifications were mandatory to apply. I'd love to hear from anyone who has appeared in a similar Fujitsu / ServiceNow-focused dr...

Custom date/time mobile fields are not updating record in table

Hi everyone,    I am new to the mobile development so I apologies if the issue seem trivial but I ran out of places to look for solution.I have the following issue. I have created two custom fields From and To on time_card table with Date/time type. ...

Can't login after changing user ID

Hello,I changed my user ID on my main ServiceNow account from my corporate email address to my private email.Since then, I can no longer log in to learning, community, or support. I end up in an endless reload-loop on learning, an immediate "Authenti...

Excited to see the new ServiceNow Brand Store launch!

Great to see an official place for ServiceNow-branded merchandise, making it easier for the community to find and order items in one spot. It’s a nice addition for anyone who wants to show their ServiceNow pride.Looking forward to seeing what else ge...

No update after RiseUp with ServiceNow India interview selection (

 Hello,I hope you are doing well.I received an email on 25th February informing me that I was selected for an interview for the RiseUp with ServiceNow India – Advanced AI Foundations program. I also completed the interview information form as request...

Service portal redirect issue

Hi Team, I have 3 widgets.1. Data table OOTB widget.2. Form widget (OOTB).3. Cloned form widget. If I click the record in data table widget then it will redirect to cloned form widget, it is working fine but if I click back browser button it will red...

Regarding Lift off knowledge

I want to know about lift off knowledge gift.now most of revived the gifts, do we need to submit KYC govt. ID to FeDex ??