I have a customized landing page cloned from the OOTB one. The logic change in the SowIncidentLandingPageUtils UX Client Script Include is to add more donut charts. But after the upgrade the layout was broken and charts were not rendered in the layou...
Hello Everyone, Good Morning!! I have a requierment like, need to one more option called "Show Me Everything" under the section.In highligted area i want to add the above mentioned option.The below is the script for the same:(function execute() {var...
Hello Team,Whjen to trying it showing Your connection is not private from yesterday what is the issue.Is anyone facing same issue .im sharing SS of issue .please let me know how can i resolve this issue.Thank you in Advance.
Hi All, Currently when I click on + sign it takes me to the add new interaction page in CSM/FSM configurable workspace. refer screenshot and my requirement is to add create case, create change and create incident along with create interaction record...
Hi I have a use case where I am stuck.We need to ingest data into different table (Account and Sim card table)This use case is for 2 data loads into ServiceNow via transform maps executed in Flow designer. I am loading an account data using transform...
Hi All, Greetings! I have one requirement where i need to calculate FIRST RESPONSE TIME (FLR) of incident and sc_task is there any other way can get this information? Consideration: SLA is configured for incidents and tasks.if someone updates worknot...
I have a table with several file attachment fields. They are all intended to store different file templates.I have a table that uses those those templates and will reference the template table. (version control for new records) When I try to set a fi...
I would like to hide the Create New option on the Platform Analytics dashboard.If anyone knows how to do this, please let me know.Please help. Thank you.
I want to use the Favorites feature in the CSM Portal, but I cannot see the contents of my Favorites from the requester.I am using the Favorites widget in OOTB, but how can I make it so that the requestor can also use the Favorites function?
Hi All, I have observed that the recent servicenow upgrade has given a new field 'Value' in catalog UI policy Action.And when 'Set Value' check box is selected, we get field to autopopulate the Value.I would like to know, would this field work as re...
Hi Team, Currently we're using UI action workspace client script to call a UI page and inside this UI page client script we're calling second UI Page through GlideModal. Expected Behavior - There are Two buttons in the UI page, in the first Ui page ...
Hi ServiceNow Community,I'm currently working on a custom application in ServiceNow where I have created two custom tables:Lead Table – This stores the lead details like name, email, phone, status, etc.Quote Table – This stores quotes/orders made by ...
We would like to change the visibility of the CSM Portal depending on the user. However, we want the URL to be the same for all users.Is it possible to control the display of the CSM Portal logo/title according to the role of the user?logo・・・ServiceN...
How to set the number of rows in a multi row variable set using another variable as I have one variable named how_many_more_times and option choices are 0,1,2,3,4 and if I choose 1 i need to show one row in mrvs and if i choose 2 then i want to show ...
Hi Team, Can anyone help me here.when priority is P1 related to change field must be visible in CSM case form I have written an UI Policy on loadwhen priority is Critical 1Related to change field must appear.But it does not work at all.Can anyone ple...
