Hi Developers, In last two articles in this series we have learnt how to setup the Twilio and how to configure Twilio with ServiceNow Notify. In this article we will see how to setup Notify, so that we will be able to use the Twilio functionality for...
I've seen a couple of questions around working with arrays so I thought I'd write an article on some methods that are available to us in the system. There are also a few that aren't available and only work with ES6 (like array.find()). I don't know e...
Hi ServiceNow Community, I have created this article for the people who are newly introduced to ServiceNow in order to practice some basic scripting questions. If you miss part I of Basic Scripting Questions and Answers then below is the link for tha...
CreatorCon is the developer conference within Knowledge18. There are lots to see, learn, experience, and get excited about at this year’s CreatorCon. Sessions Choose from more than 100 hands-on workshops and demo-led sessions covering all aspects of...
Integrating ChatGPT with Virtual Agent for KB Article Creation Overview I’ve been testing out the integration of ChatGPT with ServiceNow Virtual Agent, and as part of this learning process, I created a use case that automates the creation of Knowledg...
The ServiceNow interface is straight-forward and somewhat intuitive to use; after a few days of navigating around you know enough to get things done, and that's where most people stay at least for a while. Over time you pickup tricks and shortcuts, t...
Testing is a fundamental part of the software development process. Every single quality gate, building block, and every technique has some kind of testing built into it. This article provides an overview on the terminology and the different intention...
Table of Contents Introduction. 3 Solution Overview.. 3 Data flow.. 3 Implementing code changes 6 Introduction ServiceNow to microsoft teams integration is very widely used for approvals, virtual agent, live agent functionality. This document c...
We all love lists. They provide a sense of order and manage expectations. This list can help teamsto get started adopting the ideas and techniques described in the "CICD Whitepaper". This list, however, does not replace the laborious work on the deta...
Have you ever had a need to be able to access Order Guide variables within the Order Guide script field? Within Order Guides there really isn't an efficient way to access the Order Guide variables within the Order Guide script field as easy as you ca...
Good Morning Friends, I saw a question this morning on the Developer slack asking how to send notifications or scheduled reports to a Microsoft Teams channel. Having done it once before, and realizing it wasn't readily apparent, I've put together a q...
Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field Hi there, Once in a while a Community thread passes by like how to create records out of the Multi-Row Variable Set rows entered? All kinds of solutions are mentioned,...
Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field Hi there, While working with Flow Designer, you will face situations where you would need to obtain a value from a System Property. Out-of-the-box though, there's no z...
Introduction:ECMAScript (ES) is the standardized scripting language used to write JavaScript applications. With each new release, ECMAScript introduces various features that enhance the capabilities of JavaScript. In this blog post, we will explore t...
“Insanity is doing the same thing over and over again and expecting different results.” Albert Einstein Many have tried to solve problems by “going back to baseline”. Many observations indeed may lead to the conclusion that going back to baseline ...
Hi everyone,Here's an example of a modification of two baseline widgets: "Data Table from Instance Definition" and "Data Table". Data Table from Instance Definition is an extension for Data table, with that I mean that it utilizes the Data Table widg...
I recently encountered an issue with the platform where we manually created translated values for a list collector referring to the choice table where the translated values were appearing as well. Backend configuration of the choices - What...
During the last month, my LinkedIn feed contains a huge amount of #BuildWithAES posts. ServiceNow community is not only easily building applications with the App Engine Studio, but they are sharing a huge variety of use cases, some of which very prac...
LLMs have made considerable progress since ChatGPT was made available to the public for the first time. And the quality of generated code improved greatly. Yet, the created code by far does not yet meet production standards and is not fit-for-purpose...
Intro In my current role, the need has come up to do some pretty complex things on Service Catalog Items running on Service Portal. Service Portal widgets are useful for building and containing complex pieces of business or presentation logic, but ty...
LisaLatour
ServiceNow
