Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field Hi there, Experiencing struggles with setting up queries within your (Server Side) code? There's a nice and easy - out-of-the-box - way to start your basic queries! ...
What is Hacktoberfest? Hacktoberfest is a month-long event sponsored by Digital Ocean aimed at promoting developer participation with open source. Submit four quality pull requests to participating repositories to earn a limited edition T-Shirt Here ...
The Walk-up Experience is great but what if the agent needs to send the customer to another queue? In our scenario we're using Walk-up Experience to provide virtual queuing for student support. The service is a single-point-of-access but the student ...
This article talks about preemptive methods against overzealous preconditions. Preconditions are conditional (true/false) statements that must evaluate to true to continue code execution. For the purpose of this article I’ll concentrate on those prec...
Greetings! We are looking for people who started using ServiceNow in 2020 or 2021 to join remote feedback sessions. We want to gather customer feedback about various approaches to content organization on the ServiceNow product documentation site. We...
ServiceNow provides a lightweight variable formatter in the out-of-the-box notifications for catalog approvals, but it does not appear to handle multi-row variables. Also, we weren't entirely happy with the formatting, so we scripted our own variable...
I had a question on the community that was kind of tricky, but still the use case was really good. It's was all about trying to use a processor to shorten down the url for knowledge articles that the end users were sharing. Example 1 with original ur...
Knowledge Article Migration to ServiceNow Hi All, I have been digging a lot around data migration from Remedy to ServiceNow and one of the biggest challenges people had is KA migration. It took me a lot of effort in making a plan that can at least ...
Good Day, how can i change a select box Variable 'hyt_PoC_Signoff' from "Not yet Completed" To "Completed Approved" and Set a Date/Time Field when a Person Approves a request. my flow is in Workflow and Im using a script and have tried several ite...
I though you might find interesting how to exchange data from any ServiceNow entity with Exalate integration tool. Starting from version 5.0.28, Exalate can sync any entity from ServiceNow. In this article it is assumed that you have some basic knowl...
Greetings! We are looking for people to join remote feedback sessions to gather feedback on a new experience for authoring App Templates in App Engine Studio. We would love to hear from Developers or Admins who have created or modified custom applica...
Inputing a file as a function Problem statement: Need to be able to use the content of a file as input in a function. I recently worked on an instance where we had to use the content of a file to populate a table in ServiceNow. This was unfortunately...
How to bypass mandatory fields in ServiceNow This issue have been present on ServiceNow for years and it still not noticed by ServiceNow. This trick works on Service Portal, Platform and Workspaces. You do not need any roles to do this and this can s...
Hello all, Use the switch statement to select one of many code blocks to be executed. This is how it works: The switch expression is evaluated once.The value of the expression is compared with the values of each case.If there is a match, the associat...
Hello Everyone Is it possible to make an integration between ServiceNow & FCM- Firebase Cloud Messaging? If you are working on a Native Android app or IOS app and thinking about this question, here is the answer(After a long troubles). What is th...
Hi, Guys. In case you stumble upon a requirement to set multiple pre-populated values in a multiple-enabled sn-record-picker, you can do this by assigning comma-separated values for both the field's value and displayValue. Suppose I have this HTML co...
Hi Folks, This is my second article for ServiceNow community and is based on Workflow containing Orchestration Activities. The solution described below in this article is an outcome of a client facing issues on errors in their Workflows that containe...
Hello, I had a task to create a process where an automated email would go out to many risk holders, the subject line would be dynamic, and there would be a list of completed items in the letter. The When to Send logic to me seemed too complex for a...
Hello, After upgrading to Quebec, Walkup users with the correct roles (sn_walkup.walkup_login & snc_external) might still not be able to access the Walkup portal and are getting an error message "Sorry, the page you requested was not found." Release...
This article is a look at processing GlideRecord as a series of functions instead of the classical "monolithic" approach. Sample of Common GlideRecord Processing ( getTraversalRules: function(usedBy) { var result = []; var gr = new G...
LisaLatour
ServiceNow
