Inputing a file as a function Problem statement: Need to be able to use the content of a file as input in a function. I recently worked on an instance where we had to use the content of a file to populate a table in ServiceNow. This was unfortunately...
How to bypass mandatory fields in ServiceNow This issue have been present on ServiceNow for years and it still not noticed by ServiceNow. This trick works on Service Portal, Platform and Workspaces. You do not need any roles to do this and this can s...
Hello all, Use the switch statement to select one of many code blocks to be executed. This is how it works: The switch expression is evaluated once.The value of the expression is compared with the values of each case.If there is a match, the associat...
Hello Everyone Is it possible to make an integration between ServiceNow & FCM- Firebase Cloud Messaging? If you are working on a Native Android app or IOS app and thinking about this question, here is the answer(After a long troubles). What is th...
Hi, Guys. In case you stumble upon a requirement to set multiple pre-populated values in a multiple-enabled sn-record-picker, you can do this by assigning comma-separated values for both the field's value and displayValue. Suppose I have this HTML co...
Hi Folks, This is my second article for ServiceNow community and is based on Workflow containing Orchestration Activities. The solution described below in this article is an outcome of a client facing issues on errors in their Workflows that containe...
Hello, I had a task to create a process where an automated email would go out to many risk holders, the subject line would be dynamic, and there would be a list of completed items in the letter. The When to Send logic to me seemed too complex for a...
Hello, After upgrading to Quebec, Walkup users with the correct roles (sn_walkup.walkup_login & snc_external) might still not be able to access the Walkup portal and are getting an error message "Sorry, the page you requested was not found." Release...
This article is a look at processing GlideRecord as a series of functions instead of the classical "monolithic" approach. Sample of Common GlideRecord Processing ( getTraversalRules: function(usedBy) { var result = []; var gr = new G...
When setting up the header for your Service Portal, you will most likely use the Menu (sp_instance_menu) table to define your menu items (links and dropdowns) within the Header Widget. This table offers us a few different options of links that can be...
Applies to Quebec and Rome releases.Yesterday I learned something surprising about Service Portal widgets. Maybe other know this already but after working with the Service Portal since its release I did not know this and have never encounted problems...
Hi Folks! We are looking for people to join remote feedback sessions about a future tool called Formula Builder. We are interested in learning about the types of formulas that would be most helpful to incorporate in this low-code tool. We would love ...
Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field Hi there, Working with Instance Scan and creating your own Scan Checks? Nice! While creating your own Scan Checks of type Table Check, you might encounter a message li...
You may be asked to populate a field or Variable from a selected User record. I have seen many different solutions that do this, but I have found that an AJAX call method is the most efficient way to pull the information from the user record. 1. Crea...
Some times you may need to query the SQL Server Instance for different purposes. This article gives you a way on how we can query the SQL Server from Servicenow instance instantly without configuring any data source. You may use this for Select Que...
With the UK being in lockdown I find myself digging more into how the Now platform works and the parts customers, developers and administrators don't see and is often portrayed as the magic behind the curtain. An interesting question posted on the co...
Hi We already know we have the functionality to apply templates on the incident form but we dont have such thing on service catalog. So we have tried to build a small utility which may help to attain this. Use Case: 1. I am a Tehnical Leader and I ne...
Along with the Rome release of ServiceNow, the ATF Headless Browser Docker Image was released to provide customers the ability to automate the running of ATF tests without needing to have a scheduled client test runner manually opened. However, for m...
Everyone, in the Pattern Designer, when working on a step that creates Scalar or Tabular Temporary Variables, beware - if you accidentally incorporate leading spaces on your variable names you will have a hard time spotting the error and it will inte...
I was asked to provide a simple solution for generating a PDF export of one record and attach it to another one. Either if it makes sense or not from a process perspective, I cannot tell, but what I can share is simple and ready-to-use solution.The s...
LisaLatour
ServiceNow
