So I had a requirement to send 4 notifications. These notifications need to be sent on the first, second and third business day of the month. The last one needs to be sent 7 days before the end of the month. Usually this is fairly easy but what th...
The UseCase Scenario Here is a question that was posted on the community. ClickHere let's begin. Open ID Connect with OKTA ServiceNow supports External OIDC Provider and required the following parameters Client ID Client Secret Meta URL navigate to...
Hello Developers, Till now, in this series of articles, we had setup Twilio, integrated it with Notify and tested our configurations. Now it's time for fun and using the Twilio functionality in ServiceNow to make calls, send messages, using it to red...
Field validation: Does not contain This is an addition to the Field validation: Regular Expressions article. Where before we checked for a specific format and matched the pattern, this article allows us to check if the input does not contain a certai...
The example I have considered - To send out an SMS to the caller when an incident with priority 1 is updated. This article involves sending an SMS with the help of Twilio, Notify and Flow designer. Step 1: Activate the plugin Notify Plugin NameNotif...
Happy New Year, ServiceNow Developers! As 2021 begins, we warmly invite you to join our upcoming remote feedback sessions on Developer Studio. Share your needs when building applications. Provide input on future design concepts for a new application ...
Hi There, Recently while installing the Now Cli on my Mac laptop, I got the below error: npm ERR! code EACCES npm ERR! syscall symlink npm ERR! path ../lib/node_modules/@servicenow/cli/src/index.js npm ERR! dest /usr/bin/tectonic npm ERR! errno -13 n...
Note: This is part four of a series of articles where we will develop Custom Components with the Now Experience UI Framework. This series started with two articles about custom GraphQL APIs which we will use to fetch data from the platform for our co...
In this example, I am creating a Virtual Agent topic which would send incident details to a Slack channel. The user's reply in slack would be sent back to Virtual Agent chat. 1. Create a Slack App and add it to the Slack Channel. - When we create an...
Note: This is part two of a series of articles where we will develop Custom Components with the Now Experience UI Framework. This series starts with two articles about custom GraphQL APIs which we will use to fetch data from the platform for our comp...
Hi In this article, I will show how to integrate with 3rd party API using Flow Designer. To explain this, i have taken 1 small requirement. Requirement: Currency conversion. Create a catalog item where the user submit a request selecting the target c...
Workspaces represent a new user experience and meanwhile are an indispensable working platform in the world of service desk agents. There is a workspace called "Agent Workspace", which serves as a container for the various applications and from wh...
!!! UPDATE !!! You can find the complete Article attached as working PDF file at the end of the post.Have Fun.BRDirk HiDid you ever need to find records in your database, having NO referencing records available? (e.g. any Requests without Requested I...
Hi In one of my previous articles, I wrote about using depending field with Reference Qualifiers. Now, if you just have simple conditions to cover, you may be served somewhat easier just configuring a "Dependent Field" in your Dictionary record for t...
The old content management system (CMS) of ServiceNow had a checkbox on content pages that (if checked) would cause the side to break any iframe and open the site using the entire browser window.I needed to do this using the Service Portal instead fo...
This is related to the 2020 LDAP channel binding and LDAP signing requirement for Windows up coming change. If you were not aware, Microsoft soon begin enforcing LDAP channel binding and signing requirements for Windows - the full article is here. Th...
Sample code related to auditing tasksys_history_setsys_history_linesys_audit varTarget = ""; var grRecord = new GlideRecord("task"); grRecord.addQuery("sys_id", "1cf6094d1b99201070f10f60f54bcb2f"); grRecord.query(); if (grRecord.next()) { varTar...
Variable name definitions are stored in g_form.nameMap array. The entity name of the form is required to identify the definition. So you need to search g_form.nameMap by jvar_question_name. Also, the default value can be obtained from jvar_question_v...
Hi I just answered a question here in the Community and thought to write these findings down in an article here. Situation: The selection of Cost Centers in a Catalog Variable shall be limited to those Cost Centers, that are configured to the Count...
Hello. I want to show you something, that I found recently. It is regarding a context menus in a script fields. It comes out that every element in the script field, which is bold and italics has a context menu. Depending of its type, the context menu...
Lisa Latour
ServiceNow
