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3 Mistakes I Made as a New ServiceNow Developer

Updating the value of choice fields instead of the sequence Many out-of-the-box choices (like the state field on the Incident record) have numeric values. The number value is what is saved to the database when you save a record with a particular stat...

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Nia McCash by • Mega Sage
  • 1981 Views
  • 3 comments
  • 5 helpfuls

Paris : GraphQL API

What is GraphQL? GraphQL is a query language API used to load data from Server to client which gives client exactly the data which they request and nothing more than that in JSON format. Benefits of GraphQL: Makes easy to aggregate data from differen...

BR types and example

Hello Developers, We all are aware of Business Rule Concept and it's types... but when it comes to explain about BR along with its example, its get a bit tricky and we all use different scenarios with different perspective regarding them. So here i a...

Metric to show Max Priority throughout an incidents lifecycle

I looked around but could find an answer to this scenario so here was my solution. I was asked to show throughout the lifecycle of an incident what it's maximum priority was and only have a single metric for the incident for simple reporting. So here...

davo by • Giga Guru
  • 1286 Views
  • 1 comments
  • 1 helpfuls

The Power of jQuery and Service Portal

Working on Portal is always fun!!!! Have you ever come across a requirement wherein you want to make some changes to widget without cloning it. Here is an example to increase the size of catalog item image on mouse hover in "SC Catalog Item" widget u...

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