Hi Community, Recently had a requirement: As a user of the platform, I want to be able to copy record IDs to the clipboard from lists so I can use the "is one of" filter conditions in different areas of the platform. We need to copy the numbers of th...
Hhow to identify xml files uploaded manually? como identificar arquivos xml carregados manualmente? cómo identificar archivos xml cargados manualmente? comment identifier les fichiers xml téléchargés manuellement? ImageDescription01. on the filter na...
In this article, I wanted to share some interesting findings for a ‘code search’ method that I have been using and how it compares to the existing code search in Studio. This code search method does not require opening of Studio, or any plugins or S...
Good Afternoon, Quick article on how to add a survey to the Now Mobile app if you want your user base to provide feedback. In the main instance create a new survey, I used a Numeric Scale i.e. 1 - 10 and a String Text for optional feedback if they wa...
So, today we will be discussing one of the latest feature called Script Tracer. But Before moving to that I want to ask you something. So, how many of you like crime suspense thrillers like Sherlock Holmes where you don’t know who the culprit is and ...
In this article, I will explain how to copy attachments from 1 incident record to another. You can use the same logic for any other table as well. To do this, we will use the following A UI action (Form button) to display on the source record A popup...
So I had a requirement to send 4 notifications. These notifications need to be sent on the first, second and third business day of the month. The last one needs to be sent 7 days before the end of the month. Usually this is fairly easy but what th...
The UseCase Scenario Here is a question that was posted on the community. ClickHere let's begin. Open ID Connect with OKTA ServiceNow supports External OIDC Provider and required the following parameters Client ID Client Secret Meta URL navigate to...
Hello Developers, Till now, in this series of articles, we had setup Twilio, integrated it with Notify and tested our configurations. Now it's time for fun and using the Twilio functionality in ServiceNow to make calls, send messages, using it to red...
Field validation: Does not contain This is an addition to the Field validation: Regular Expressions article. Where before we checked for a specific format and matched the pattern, this article allows us to check if the input does not contain a certai...
The example I have considered - To send out an SMS to the caller when an incident with priority 1 is updated. This article involves sending an SMS with the help of Twilio, Notify and Flow designer. Step 1: Activate the plugin Notify Plugin NameNotif...
Happy New Year, ServiceNow Developers! As 2021 begins, we warmly invite you to join our upcoming remote feedback sessions on Developer Studio. Share your needs when building applications. Provide input on future design concepts for a new application ...
Hi There, Recently while installing the Now Cli on my Mac laptop, I got the below error: npm ERR! code EACCES npm ERR! syscall symlink npm ERR! path ../lib/node_modules/@servicenow/cli/src/index.js npm ERR! dest /usr/bin/tectonic npm ERR! errno -13 n...
Note: This is part four of a series of articles where we will develop Custom Components with the Now Experience UI Framework. This series started with two articles about custom GraphQL APIs which we will use to fetch data from the platform for our co...
In this example, I am creating a Virtual Agent topic which would send incident details to a Slack channel. The user's reply in slack would be sent back to Virtual Agent chat. 1. Create a Slack App and add it to the Slack Channel. - When we create an...
Note: This is part two of a series of articles where we will develop Custom Components with the Now Experience UI Framework. This series starts with two articles about custom GraphQL APIs which we will use to fetch data from the platform for our comp...
Hi In this article, I will show how to integrate with 3rd party API using Flow Designer. To explain this, i have taken 1 small requirement. Requirement: Currency conversion. Create a catalog item where the user submit a request selecting the target c...
Workspaces represent a new user experience and meanwhile are an indispensable working platform in the world of service desk agents. There is a workspace called "Agent Workspace", which serves as a container for the various applications and from wh...
!!! UPDATE !!! You can find the complete Article attached as working PDF file at the end of the post.Have Fun.BRDirk HiDid you ever need to find records in your database, having NO referencing records available? (e.g. any Requests without Requested I...
Hi In one of my previous articles, I wrote about using depending field with Reference Qualifiers. Now, if you just have simple conditions to cover, you may be served somewhat easier just configuring a "Dependent Field" in your Dictionary record for t...
LisaLatour
ServiceNow
