The snRecordPicker directive is a very popular Angular directive to allow flexible reference field behavior in ServicePortal. There have been a couple really influential Community posts about how to use it: https://community.servicenow.com/community?...
Hello Developers, We all are aware of Business Rule Concept and it's types... but when it comes to explain about BR along with its example, its get a bit tricky and we all use different scenarios with different perspective regarding them. So here i a...
As I recently uploaded my first project to the Share, it feels like a good time for another first, a short article about the project itself. The requirement came about whilst working on a custom Service Portal application for which I wanted to provid...
Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field There is a newer version available for this content: "Instance Scan data model (Rome)" Hi there, Keen on getting started with Instance Scan? Adding some configurati...
ServiceNow has embraced the NPM (Node Package Manager) ecosystem with its new UI Framework. For those of us who do not come from a REACT or similar node.js development background, however, it is not immediately clear how to do some basic things as we...
I looked around but could find an answer to this scenario so here was my solution. I was asked to show throughout the lifecycle of an incident what it's maximum priority was and only have a single metric for the incident for simple reporting. So here...
Hi All, Just happened to work on a requirement (a question asked in the community) to be able to preview a notification from a record itself before triggering it. Then I thought, when could that be needed? Well, it could be handy when the notificatio...
I wanted to offer up what now seems like an obvious answer to the question: how do I relate my Update Set back to Prod? In our case, and likely yours, the record that caused you to create the Update Set in the first place won't exist in your sub-pro...
My Checkbox is disabled but it's possible to select and this action save effectively my record. We're testing our development when faced this behaviour on the screen the checkbox is disabled, but instead of the common action that should be not clicka...
Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field Hi there, Working on Instance Scan, looking at the scripting part, and wondering how to use it? I can imagine Like I mentioned in my previous articles, so far the off...
Greetings ServiceNow Developers! We are looking for people to join remote feedback sessions about process automation and application building tools on the ServiceNow platform. We would love to gather your feedback on future improvements. Participants...
Learning how to create widgets can be a little overwhelming, especially if your only guides are the "hello world" example and looking at the out of the box widgets in your instance. Those are the product of years of experience, both with the platform...
There's a long-unanswered question in the community about how to do an XML-RPC integration in ServiceNow. An XML-RPC request is an HTTP POST request that can be implemented as an outbound REST message with a body containing the XML-RPC envelope. Here...
Working on Portal is always fun!!!! Have you ever come across a requirement wherein you want to make some changes to widget without cloning it. Here is an example to increase the size of catalog item image on mouse hover in "SC Catalog Item" widget u...
ERROR: Are you getting error "System address filter excluded email addresses (Illegal semicolon, not in group):"? SOLUTION: Take off ";" semicolon character TO "," comma Sometimes it has some strange characters that you can debug using some conve...
Hello Community! I am here to share some of the lessons I’ve learned while implementing Virtual Agent and NLU. I wrote an article focused on Virtual Agent specifically, so this article will focus on the NLU, or Natural Language Understanding, side of...
So the first component that I have been working on has required me to make sure that I monitor a set of records for changes so that I can update the component with new information. Now this information changes based on the current user or possibly o...
Hi all, This article is created with the sole purpose of consolidating all articles in this series in one place. In this series of articles, we are building our own custom chrome extensions for ServiceNow, to ease our work as a developer. All Article...
Hi All, If you are impatient like me and can't wait to see how your extension works, today is the day. By end of this article, you will have your own simple custom chrome extension. You can keep following the series to decode other functionalities of...
Hi all, Welcome back to the Decoding Chrome extensions for ServiceNow Series. This is part 2 and today we will be looking into another important file, which stores the background scripts. This post is going to be a lengthy one, so let us directly div...
LisaLatour
ServiceNow
