I would make sure that you backup your project before you continue just incase things go badly. So with the release of Paris I found that it does not like v17 of the Framework and that you need to upgrade to the latest version. I thought this was a ...
In a previous article titled Checking truthy/falsy alternate approaches to conditionally check truthy/falsy values was introduced. This post will expand on the statement made in Checking truthy/falsy where it was suggested that a truthy/falsey condit...
There are times that a quick list of display values are needed. Maybe it's just to snoop around, or list RITMS under a request in an email. Whatever the case might be, there is an quick way to do so: var gr = new GlideRecord('sc_task'); gr.setLimit(1...
Hello ServiceNow Users, Let's say you want the Initial values of all the fields in the record of a particular table. Many time hear from many users, that it is not possible. But actually, it is possible.ServiceNow provides you a facility to check the...
If you don’t take advantage of the ability to receive and process inbound emails, you’ll miss the opportunity to capitalize on the ability to precisely filter and parse incoming emails to determine if any actions need to be taken when the email is re...
ArrayUtil ArrayUtil is an Out of the Box [OOB] script include which provides the ability to perform various cool functions related to Arrays. These functions will save you tons of custom lines of scripts and algorithms to play with arrays. It is docu...
It seems, through my quick Google searching, that there isn't a great article in the ServiceNow Community regarding how to handle "non-standard" dates when importing with a Transform Map. For example - I'm importing a slew of records for a client via...
Hi All, As a developer, sometimes while querying data, we get confused about what should we use between GlideRecord and GlideAggregate? And is there any difference between them? Or they are the same? Or if they are different from each other then what...
Hi Developers, In last few articles in this series we have learnt how to setup the Twilio, how to configure Twilio with ServiceNow Notify and how to setup Notify. And as we have already discussed, it's always better and equally important to test your...
ServiceNow’s Easy import tool allows you to export any of a table’s data columns from ServiceNow, including the SysID column. Here is how this works.
Widget Creation Articles How To: Create an Infinite Scroll in the Service Portal - Article - ShareHow To: Create a simple radial score indicator - Article - Share Preamble Sometimes it is useful to know how to display scores in your portal without ...
Twilio SMS and Voice activate speedy on-call scheduling, incident alerts. Notify allows you to integrate with telephony providers such as the Twilio service to manage phone calls and SMS messages from within your instance. Here I have implemented a ...
Scheduled Job to calculate Business Duration and Duration field on TASK. It can be used for other task types just by change encodedquery. var gr = new GlideRecord('task'); gr.addEncodedQuery('active=false^calendar_durationISEMPTY'); gr.autoSysFields(...
How to hide/remove "Add" and "Remove All" buttons in multi row variable set Release worked on : London. Step 1 : Import attached XML file "sys_ui_script_2f9c4e0edb6f234060339c28db9619bf (1).xml"the jquery library in sys_ui_script table. After importi...
This article is Day 8 and second article of the Object Oriented Abusers category in a multi-post series about refactoring Code Smells. Code Smells are characteristics that can negatively impact code; ranging from hindered read-ability, clutter, unsca...
Hi Recently I walked over an interesting question in the Community, which I could not answer from top of my head, as it triggered my (the condition was met ;-)) to give this a shot and try it out while learning about it. Scenario: I want to have a Ca...
From time to time the need arises to check if a value exists. Not if it's explicitly this or that rather, whether the value "exists" or not. In JS when a value is evaluated in a condition, the result is said to be either: true or false. A true or fal...
When entering data into ServiceNow through a transform map, the Choice action field is one of those fields on the Field Map record that can create a lot of data issues if not used correctly. Here is our simple solution for avoiding those errors.
client Script set all fields to Mandatory & Visible UI Action / UI Policy //For to set mandatory false (campos como - não obrigatório) for (var i = 0; i < g_form.elements.length; i++) { var el = g_form.elements[i]; var fieldName = el.fieldN...
Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field Hi there, Ok don't forget completely about adding log statements to Server Side script Though I wanted to highlight a really nice small addition made in the Orlando r...
Lisa Latour
ServiceNow
