Hello Community! I am here to share some of the lessons I’ve learned while implementing Virtual Agent and NLU. I wrote an article focused on Virtual Agent specifically, so this article will focus on the NLU, or Natural Language Understanding, side of...
So the first component that I have been working on has required me to make sure that I monitor a set of records for changes so that I can update the component with new information. Now this information changes based on the current user or possibly o...
Hi all, This article is created with the sole purpose of consolidating all articles in this series in one place. In this series of articles, we are building our own custom chrome extensions for ServiceNow, to ease our work as a developer. All Article...
Hi All, If you are impatient like me and can't wait to see how your extension works, today is the day. By end of this article, you will have your own simple custom chrome extension. You can keep following the series to decode other functionalities of...
Hi all, Welcome back to the Decoding Chrome extensions for ServiceNow Series. This is part 2 and today we will be looking into another important file, which stores the background scripts. This post is going to be a lengthy one, so let us directly div...
Hi Developers, Today, we are going to develop something interesting that is going to ease your development. We will be learning to create a simple chrome extension for ServiceNow. There are many great extensions that were developed by some awesome Se...
Hi All, This can be useful for any Developer who want to understand Performance Analytics. wanted to share with you that for a limited time, now through the end of the month, the Performance Analytics Fundamentals On-Demand Course is being offered a...
I am constantly looking for ways to make platform upgrades easier and less cumbersome for my organization and clients. Adhering to best practices when developing solutions is one step towards making upgrades easy, though there is still a long way to ...
Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field Hi there, So you've activated the ServiceNow Multi-factor Authentication plugin on your instance. A nice step in your security hardening. Though while testing you are ...
Goal To present the ServiceNow SOAP interface via the Azure API Manager with OAuth 2.0 authentication. You might want to do this so you can present all your enterprise applications through a single developer portal. Setup ServiceNow All steps require...
Hello All, I'm creating this article for people that are starting out with the Workspace Experience application. There are a few useful components out of the box the one that will likely be used the most in a Workspace would be the List Component. In...
What is Software Configuration Management ? When we develop software, the product (software) undergoes many changes in their maintenance phase; we need to handle these changes effectively. Many Team members works together and write programs to achiev...
Update from ServiceNow at the bottom of this article There appears to be an issue with GlideTime, at least when used in conjunction with GlideDateTime When you run the following script, the GlideTime object is instantiated with the local time of the ...
The default available labels are "Submit"/"Order Now" etc., are the SNOW provided Labels on Portal to a Catalog Item. You can configure this settings via "Request Method" available under Portal Settings of a Catalog Item. But you don't have an optio...
So I wanted to share with you what I done over the past weekend with the Now UI Framework. Please keep in mind this is in my local development and not wired up to the real UI Framework yet for the UI Frameworkfor Portal. So you just seeing what I bee...
Let's say you want to set a date field in a client-side script based on some serialized data (perhaps from a GlideAjax response)... wouldn't it be nice if you could just use a unix timestamp and only bother with converting it into the correct user-sp...
Hi Community, Recently had a requirement: As a user of the platform, I want to be able to copy record IDs to the clipboard from lists so I can use the "is one of" filter conditions in different areas of the platform. We need to copy the numbers of th...
Hhow to identify xml files uploaded manually? como identificar arquivos xml carregados manualmente? cómo identificar archivos xml cargados manualmente? comment identifier les fichiers xml téléchargés manuellement? ImageDescription01. on the filter na...
In this article, I wanted to share some interesting findings for a ‘code search’ method that I have been using and how it compares to the existing code search in Studio. This code search method does not require opening of Studio, or any plugins or S...
Good Afternoon, Quick article on how to add a survey to the Now Mobile app if you want your user base to provide feedback. In the main instance create a new survey, I used a Numeric Scale i.e. 1 - 10 and a String Text for optional feedback if they wa...
LisaLatour
ServiceNow
