A quick script that can be used to return the score of a search term on a given instance. This script is only set up to run on the Catalog and Knowledge tables. adjust the query as needed for your instance. run it as a fix script. var qSet = "l...
Who is a Citizen Developer? What can they build? Find out how ServiceNow’s IT empowers everyday workers with the right tools, framework, and support to develop apps on Now Platform® App Engine in this CreatorCon session on Oct. 27th at 10:25 AM PT. ...
I strongly feel we should have Virtual Agent option for community portal users. Please review the below idea and upvote if you like https://community.servicenow.com/community?id=view_idea&sysparm_idea_id=1fe45423dbbb94146621d9d9689619ce&sysparm_idea_...
Always code as if the guy who ends up maintaining your code will be a violent psychopath who knows where you live. — Martin We are going to understand two topics here, 1. How to set up social media authentication as login widget in the servicenow...
Introduction In the basic design of ServiceNow, one of the most powerful features is the ability to access table data and many other features via REST API calls as standard, without having to undertake any development whatsoever. This makes it very e...
Today ServiceNow published 10 new spokes on the Store including a big upgrade to the Salesforce spoke and a new MS Teams Communications spoke. Simplify how you integrate and automate ServiceNow workflows with diverse external systems across collabora...
Hello, As you might be already aware, we cannot capture the data of catalog item into the Multi row Variable set, but many times, we might have a requirement where we need to use a value of catalog item in MRVS, based on the catalog item. In this art...
Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field Hi there, On the Platform UI, by default on forms the paperclip icon is visible and attachments can be added to records. Though what if for certain forms you don't wan...
This post is about tracing an execution path when calling a function without having to explicitly add messages for the function being called, it's parameters or return value. The trajectory path that the execution of a function takes through a code b...
Our company is looking into finally upgrading our SCCM inbound integration, and for the longest time we thought that the Microsoft SCCM 2016 integration was the latest version that we could go with. However with Orlando and the release of Robust Tran...
Now that Agent Workspace has reached maturity in Paris, I'm having some challenges trying to work out a migration path from UI16 using Service Desk Call to Agent Workspace using Interaction. I am still struggling to form a Business Case in my head, g...
Intended Audience: Custom scoped application developer + system administrator Estimated Reading Time: 5 minutes The purpose of the article is to document my learning experience with setting up Git integration via MID Server, and hopefully, this will ...
The self-service Service Catalog is a hallmark of the ServiceNow platform, but sometimes we’ll want to integrate the creation of requests into our automated processes. This “cart API” allows developers to accomplish this with server side scripting.
Hi Did you ever wonder, how you can work with different users in one browser simultaneously, without impersonating so many times? Instead of always switching back and forwards between the system administrator and the user, you like to work with (e.g....
I would make sure that you backup your project before you continue just incase things go badly. So with the release of Paris I found that it does not like v17 of the Framework and that you need to upgrade to the latest version. I thought this was a ...
In a previous article titled Checking truthy/falsy alternate approaches to conditionally check truthy/falsy values was introduced. This post will expand on the statement made in Checking truthy/falsy where it was suggested that a truthy/falsey condit...
There are times that a quick list of display values are needed. Maybe it's just to snoop around, or list RITMS under a request in an email. Whatever the case might be, there is an quick way to do so: var gr = new GlideRecord('sc_task'); gr.setLimit(1...
Hello ServiceNow Users, Let's say you want the Initial values of all the fields in the record of a particular table. Many time hear from many users, that it is not possible. But actually, it is possible.ServiceNow provides you a facility to check the...
If you don’t take advantage of the ability to receive and process inbound emails, you’ll miss the opportunity to capitalize on the ability to precisely filter and parse incoming emails to determine if any actions need to be taken when the email is re...
LisaLatour
ServiceNow
