If you don’t take advantage of the ability to receive and process inbound emails, you’ll miss the opportunity to capitalize on the ability to precisely filter and parse incoming emails to determine if any actions need to be taken when the email is re...
ArrayUtil ArrayUtil is an Out of the Box [OOB] script include which provides the ability to perform various cool functions related to Arrays. These functions will save you tons of custom lines of scripts and algorithms to play with arrays. It is docu...
It seems, through my quick Google searching, that there isn't a great article in the ServiceNow Community regarding how to handle "non-standard" dates when importing with a Transform Map. For example - I'm importing a slew of records for a client via...
Hi Developers, In last few articles in this series we have learnt how to setup the Twilio, how to configure Twilio with ServiceNow Notify and how to setup Notify. And as we have already discussed, it's always better and equally important to test your...
ServiceNow’s Easy import tool allows you to export any of a table’s data columns from ServiceNow, including the SysID column. Here is how this works.
Widget Creation Articles How To: Create an Infinite Scroll in the Service Portal - Article - ShareHow To: Create a simple radial score indicator - Article - Share Preamble Sometimes it is useful to know how to display scores in your portal without ...
Twilio SMS and Voice activate speedy on-call scheduling, incident alerts. Notify allows you to integrate with telephony providers such as the Twilio service to manage phone calls and SMS messages from within your instance. Here I have implemented a ...
Scheduled Job to calculate Business Duration and Duration field on TASK. It can be used for other task types just by change encodedquery. var gr = new GlideRecord('task'); gr.addEncodedQuery('active=false^calendar_durationISEMPTY'); gr.autoSysFields(...
How to hide/remove "Add" and "Remove All" buttons in multi row variable set Release worked on : London. Step 1 : Import attached XML file "sys_ui_script_2f9c4e0edb6f234060339c28db9619bf (1).xml"the jquery library in sys_ui_script table. After importi...
This article is Day 8 and second article of the Object Oriented Abusers category in a multi-post series about refactoring Code Smells. Code Smells are characteristics that can negatively impact code; ranging from hindered read-ability, clutter, unsca...
Hi Recently I walked over an interesting question in the Community, which I could not answer from top of my head, as it triggered my (the condition was met ;-)) to give this a shot and try it out while learning about it. Scenario: I want to have a Ca...
From time to time the need arises to check if a value exists. Not if it's explicitly this or that rather, whether the value "exists" or not. In JS when a value is evaluated in a condition, the result is said to be either: true or false. A true or fal...
When entering data into ServiceNow through a transform map, the Choice action field is one of those fields on the Field Map record that can create a lot of data issues if not used correctly. Here is our simple solution for avoiding those errors.
client Script set all fields to Mandatory & Visible UI Action / UI Policy //For to set mandatory false (campos como - não obrigatório) for (var i = 0; i < g_form.elements.length; i++) { var el = g_form.elements[i]; var fieldName = el.fieldN...
Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field Hi there, Ok don't forget completely about adding log statements to Server Side script Though I wanted to highlight a really nice small addition made in the Orlando r...
I have been using the conditional process flow formatter created by Drew West since Dublin. It is a great upgrade to the core functionality, allowing steps in the flow formatter to be displayed only if the defined condition is met. The use case I see...
This post arose from seeing the same type of code question, same type of bug over and over and feeling that the acceptable solutions don't really address the problem: Code structure is causing us headaches by having too many lines in which to hide bu...
I am sharing the white paper for ServiceNow data archiving functionality . It can be helpful to understand do's don'ts while setting up the the data archiving , specially for admins .
Hi All, This is my third article in ITBM Series. In this article, I am going to talk about project management module. Demand management along with project management ensures that projects aligned with organizational strategy are picked up for impleme...
ServiceNow Best Practice : ServiceNow Best Practice Attachment script Attachment Mandatory --- Reference - 1 Reference - 2 function onSubmit() { if (g_form.getValue('non_tracked_devices') == 'Yes') { var cat_id = g_form...
LisaLatour
ServiceNow
