Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field Hi there, While working with the Service Portal, quickly you will run into the limitations of working with the out-of-the-box Service Portal widgets. You just want the...
Multi-row variable sets are great for when you have multiple catalog items and want to display them into table format with pre-defined field columns. Additionally, you do not have to go in and manually change catalog item because of edits to one vari...
Hi All, Seen a few people ask for this. What's Included? Header Widget: JT - VerticalNavBar What do I need to get this working? Download the XML Record linked in this postApply it to your Development Instance.Apply the new header widget to your Port...
Use Case We wanted to render the catalog item widget (widget-sc-cat-item-v2) dynamically depending on which button is clicked. When the User modified any values on the form, a popup needs to appear that the user actively confirms that modified data w...
The new ServiceNow Developer Site is built on the Now® Experience UI Framework to showcase the latest features and functionalities. But if you are on an older browser, it cannot display these sitewide enhancements. For most of these browsers, you wi...
Hi Folks, I have created another Medium Story. It is all about undocumented field type(Days of Week) in service now. Medium Story Link Thanks, Vivek
ATF Testing - Parameters, Scratchpad and Workflows Updated on 2020-05-07. The Script Include below has a number of helper methods for ATF Testing - such as: 1) getOrder() - get the parameter Set order number 2) saveScratchpad() -...
Is it just me, or are Update Sets kind of a pain in the posterior? Sure, at first they seem convenient in the way they magically record what you change so you can apply them to your other instances. But the more I use them, and the bigger my team get...
In ServiceNow, the case of unintentionally working with a reference to a JavaScript object property instead of the property's value is most encountered in instances where you are iterating through the results of a GlideRecord query. Here is an exampl...
Hi Guys, I am trying to translate the widget you see on the portal when a ticket is created. The widget is called "Tickets Fields". I would like to translate the part where the information of when the ticket is created is shown. For example, if an In...
Use this article to get completed code and ask questions and leave feedback after the session is over. You'll find the lab starter update set and completed code for the Challenge Lab 6 attached to this article. Lab Guide and PDF: https://community.se...
Problem Statement We have created a M2M table relating Hardware Assets and Requested Item. End user can add multiple HW assets to a HAM Catalog Item to complete a Catalog Task. But once that Catalog Task is completed, the 'Edit...' button should not ...
Beginning in the New York release, ServiceNow introduced a customizable linting tool for the script editor; a fantastic feature for analyzing source code for programming or stylistic errors. Our virtual walk-through below demonstrates how you can con...
I needed to gain access to a full palette of customer colors when using the Icon Link widget that the Service Portal uses instead of the limited Bootstrap options. That and readability kind of sucks for the OOTB version. That being said, with a lit...
Hi, This article is about making fields Mandatory for Templates. I have seen many use cases where we want some of the fields to be mandatory before you save the template so that a record which has mandatory fields on the form level should not have em...
Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field Hi there, With the release of Madrid, a nice new feature was introduced: "Variable Validation Regex". In short, you can add a validation on (single-line text) variable...
Premise I've been debugging some... less than stable Business rules recently and came across an interesting question: What happens if a Before business rule crashes? Diving Deeper For those of you who are unfamiliar, Before business rules behave slig...
Configuring a three-tier dependency in ServiceNow can be a bit tricky at times. Thankfully, our Delivery Manager James Trott put together an easy-to-follow guide for developers to reference. Check it out in this week's NOW You Know here.
This article is Day 3 of a multi-post series about refactoring Code Smells. Code Smells are characteristics that can negatively impact code; ranging from hindered read-ability, clutter, unscale-able, even outdated programming practices. Refactoring p...
This article is Day 3 of a multi-post series about refactoring Code Smells. Code Smells are characteristics that can negatively impact code; ranging from hindered read-ability, clutter, unscale-able, even outdated programming practices. Refactoring p...
LisaLatour
ServiceNow
