ATF Testing - Parameters, Scratchpad and Workflows Updated on 2020-05-07. The Script Include below has a number of helper methods for ATF Testing - such as: 1) getOrder() - get the parameter Set order number 2) saveScratchpad() -...
Is it just me, or are Update Sets kind of a pain in the posterior? Sure, at first they seem convenient in the way they magically record what you change so you can apply them to your other instances. But the more I use them, and the bigger my team get...
In ServiceNow, the case of unintentionally working with a reference to a JavaScript object property instead of the property's value is most encountered in instances where you are iterating through the results of a GlideRecord query. Here is an exampl...
Hi Guys, I am trying to translate the widget you see on the portal when a ticket is created. The widget is called "Tickets Fields". I would like to translate the part where the information of when the ticket is created is shown. For example, if an In...
Use this article to get completed code and ask questions and leave feedback after the session is over. You'll find the lab starter update set and completed code for the Challenge Lab 6 attached to this article. Lab Guide and PDF: https://community.se...
Problem Statement We have created a M2M table relating Hardware Assets and Requested Item. End user can add multiple HW assets to a HAM Catalog Item to complete a Catalog Task. But once that Catalog Task is completed, the 'Edit...' button should not ...
Beginning in the New York release, ServiceNow introduced a customizable linting tool for the script editor; a fantastic feature for analyzing source code for programming or stylistic errors. Our virtual walk-through below demonstrates how you can con...
I needed to gain access to a full palette of customer colors when using the Icon Link widget that the Service Portal uses instead of the limited Bootstrap options. That and readability kind of sucks for the OOTB version. That being said, with a lit...
Hi, This article is about making fields Mandatory for Templates. I have seen many use cases where we want some of the fields to be mandatory before you save the template so that a record which has mandatory fields on the form level should not have em...
Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field Hi there, With the release of Madrid, a nice new feature was introduced: "Variable Validation Regex". In short, you can add a validation on (single-line text) variable...
Premise I've been debugging some... less than stable Business rules recently and came across an interesting question: What happens if a Before business rule crashes? Diving Deeper For those of you who are unfamiliar, Before business rules behave slig...
Configuring a three-tier dependency in ServiceNow can be a bit tricky at times. Thankfully, our Delivery Manager James Trott put together an easy-to-follow guide for developers to reference. Check it out in this week's NOW You Know here.
This article is Day 3 of a multi-post series about refactoring Code Smells. Code Smells are characteristics that can negatively impact code; ranging from hindered read-ability, clutter, unscale-able, even outdated programming practices. Refactoring p...
This article is Day 3 of a multi-post series about refactoring Code Smells. Code Smells are characteristics that can negatively impact code; ranging from hindered read-ability, clutter, unscale-able, even outdated programming practices. Refactoring p...
Recently we implemented Emergency Outreach application for one of the client which enables HR to quickly notify employees of occurring emergency and which enable employees to self-report their health status via email or mobile push notifications. Onc...
Have you ever encountered a problem mid-way through running a lengthy, complex workflow? Maybe some value was referenced incorrectly or there was a typo in the data… Without having to start all over from scratch, check out the following method for up...
Hi there, While working with fields of type list, you might encounter that these in some circumstances contain an email envelope. You could add email addresses here instead of selecting a reference. Though what if you don't want this email envelope t...
This is a very basic taxonomy that I often use to kickstart a conversation. Final drafts rarely look just like it, the point is to spark some thinking!
I am not sure if this is the proper place to put this information out there,but I know I look for this information for a while so I wanted to make it available for any one else who may be interested. So please forgive me if this isn't the right plac...
Scenario: You want to store the values of the current record you're accessing via GlideRecord for later reference. Easy, right? Wrong! Problem #1: Storing a reference to GlideRecord doesn't help, it's all lost as soon as the next() method is called. ...
LisaLatour
ServiceNow
