I am trying to build a dashboard in UI Builder and it needs to be in it for some other items that are to be added, so can't use the simple dashboard page that easily adds elements that just work OOTB. I have added a record list that is looking at rec...
There are a lot of comments regarding the OOTB notifications.I need to make major changes to the following notifications:Comment left on IncidentIncident assigned to meIncident assigned to my groupIncident commented for ITILIncident resolvedIncident ...
Can someone clarify to me why the client side gr api is considered inefficient? Is there something I am overlooking? To me the api seems like a good alternative to having countless simple script includes for some highly specific purpose. I keep readi...
Hi there My name is Harmony and I'm a UX/UI Designer/Developer from Australia. I'm retraining to become a ServiceNow Developer as I'd like to specialize in UI Design for ServiceNow. I'm currently working my way through the university training for CA...
I want to add a Service Catalog Item to a portal page. Should be simple to drop the SC Catalog Item v2 onto the page and set it up. When I try this I am getting the following message: You are either not authorized or record is not valid. Am I miss...
Hi All,I have below script. How to get the time difference between two date/time fields in number of Days. If the difference is less than a day the value of dur is "HH:MM:SS". It creates confusion with the parseInt() function. I'm looking for the...
Hi,I am currently completing the Service Exchange Implementer path and I am trying to complete the labs for the Service Bridge Features and implementation course but I do not know how can I access or request the provider instance as the instance avai...
Understanding the architecture is essential for developers because it helps in designing efficient applications and integrations on the platform.1️⃣ Presentation Layer – Where Users InteractThe Presentation Layer is responsible for handling user inte...
Hello experts, From the script include i have the incident sysid. From the script include, I need to send an email to all the assignment group members. Can anyone help me what to pass in the parm1 so that i can call the notification using gs.eventque...
Hi developers,I have received a new use case. We have a form to handle password reset. Is there a way to provide the reset password safely from ServiceNow to end user?It would be great if the resolver can provide the password in ServiceNow and Servic...
Hello Experts,We are trying to implement logic in Flow Designer for Visitor Management.Requirement:If the visitor's Expected Departure time has passed the current time, then we need to update an Overdue flag in the Visitor Registration record.Current...
Hey All, Can someone guide to how get "perform AQI" option for the published articles in workspace? Currently we can perform it on native ui
Hi everyone I would like to know if it is possible to see the person who is on-call's contact details on Agent Mobile? If I click on 'Who's on call?' there is no information. It seems like the Mobile App has very limited information for on-call sched...
Hi Team,One user is unable to see or add the Description field while creating a New Template on the Incident table.User has snc_internal roleDescription field is visible on the Incident formIssue occurs only during template creationAs an admin, I am...
hi this is shra1reddy After create a table its not opening and its showing invalid configuration after allowing configuration in Application access plz help me out what could change in setting thanks and regards shra1reddy
