Limit Quantity to 2 on the order guide for specific catalog item

Hi , I want to limit quantity to 2 on the order guide for specific catalog item. Thanks in Advance!Harika 

Copilot integration with Servcenow

I am trying to integrate copilot with ServiceNow using below MS documents but getting access/permission issue while indexing on the copilot end. We have created ALC for a customs role for below tables however still having issues. I even tried with so...

roles are not being passed to child groups

The role did pass on to the child groups and members in dev but not in other instances, it has been more than 24 hours since the parent was assigned the role.  How can I check if something is happening on the backend and roles are being assigned.

ServiceNow to Jira

HiI want to send from servicenow flow designer as a hyperlink to jira description field,  but in flow designer action for description field in jira we used : var instanceUrl= gs.getProperty("glide.servlet.uri");var iUrl=instanceUrl+'incident.do?sys_i...

Supplier Life Cycle operations - Supplier onboarding playbook

Need assistance in supplier onboarding playbook- the out of the box Supplier onboarding playbook stops at ‘Waiting for supplier contact invitation to be sent out’ activity.Observations noted -The supplier contact user is not getting created in the us...

can we see logs how article duplication now assist skill is working ??

How to display Dashboard on portal.

Hello Friends, I have one requirement, where I want to display dashboard visible on the Service Portal.Can anyone please suggest me, how we can do this. Regards, Basant Soni

Expand Domain Scope in Service Operations Workspace

I have been getting familiar with SOW and overall am quite happy, but there is one specific thing blocking me from switching entirely to the new experience - the "Expand Domain Scope" UI Action (list link).The UI Action adds sysparm_query_no_domain=t...

Return to draft Ui action not working under action on list view for controls

Hi,I am trying to set control from list view to return to draft but it's not working.If I am inside a control n select return to draft , its working fine,However, from list view controls are not being setting to return to draft.how can I resolve this...

Mobile App deep link creation

var deepLinkGen = new global.MobileDeepLinkGenerator("Agent");// 2. Define your Function (Action) details from your screenshotsvar buttonId = '5836a435fbe272d05e6bf8d57eefdc48'; ("sys_id of create incident function")var tableName = 'custom_table';// ...

Creating URL for Input form screen in mobile agent app

In the ServiceNow Agent app, I have a launcher icon (Create Incident) that opens an Input Form Screen. How can I generate a URL or deep link that navigates directly to that input form screen from outside the app (for example, from a QR code)?

My team can't do any type of scripting in our SAND Instance

Hello,We purchased a 'SAND' instance about 4 years ago.  It worked great for about a year. We used it as a secondary development instance, going between DEV and SAND for development.  3 years ago, we cloned down from production to all our sub instanc...

Interaction “Chat summary” field added to form layout in SOW view but not visible

Hi everyone,I am trying to show the Chat summary field on the Interaction record, but it is not visible even after adding it to the form.What I’ve done so far:Table: interactionI added the Chat summary field to the Form Layout for the specific view I...