I have a custom (load by script) data source that uses REST calls to download data to populate an import set. Not all the fields in the import set table are populated by the REST data source The associated transform only maps the fields returned by ...
Hello, A excel sheet is sent through email which contains 100+ rows. I have a requirement where in I need to create request -> RITM -> task for each row of the sheet.I have create requests through cart functionality but not sure how to automate it fo...
Is it possible for me to utilize unicode (or any other method) to add a warning icon to an email subject that gets sent out from a workflow notification?
I would like to do a POC on the following use case. We get a lot of enhancement requests to update variable values across catalog items including delete and I was thinking it would be fantastic to have a record producer or other method to update va...
Hello all, my SAFe Cumulative Flow Diagram isnt displaying any data for any of the states. The Scheduled job is pulling the data but I am unsure why nothing is showing for the CFD. Below is a screenshot of what it looks like:Does anyone know why that...
Hello All, How do I add or make visible already available 'Assiged_to' field on all extended server table in Service Operation workspace. Note - Assigned_to field is already available on default view of all server table but not in SOW view.How do I m...
I created a new workspace using UI builder to manage articles in a specific knowledge base. Everything works except the New button. I am assuming it has to do with picking with article knowledge base I would like the create. I found the configurati...
Is it a good idea to create unique index on CMDB tables, especially for Computers to avoid duplicates? Has anyone done this?
How to change the stale rule in CMDB ? I guess my team was saying its 45 days
Hi all, I really need your assistance with "When someone tags you in an additional comment or work note, it shows in the notification bell". There is already existing email notification "Activity Stream @Mention Email" but we need same alert in not...
HI Community, I have a requirement, in HR Case record whenever we receive an email reply from user then it needs to update in the comments/worknotes .I have written a inbound action script for it but it is not working as expected.email get added to t...
Hi All, I have a requirement like, when we create a change request based on the type we need to set date and time on duration filed?normal change = 4 daysexpiated change = 24 hrstandard change = 12 hr how can we set the date and time dynamically base...
Hi all, I am working in a scoped application and inside a domain separated environment. I have used the addOption method on client script to addOptions in a choice field on a form. However, I can see the choices, but other users are not able to see t...
is the requested for variable type able to be added to a variable set? getting this error 
You must update an Incident, create 3 related RITMs, and upsert 150 CI relations atomically. If any step fails, everything must roll back. How would you implement this in scoped apps using GlideRecord, background scripts, or GlideTransaction patterns...
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