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How to create ui page to export data in excel sheet

Hi All, I am looking for some help to know how to create ui page which will export data in excel sheet.what I am basically looking. I am working on one catalog where user select opened by filed and configuration item filed on the basis of that we pro...

keshav77 by Tera Contributor
  • 547 Views
  • 1 replies
  • 1 helpfuls

Access Issue: User Without Roles Cannot Read Custom Table Data

I created a List Collector variable to retrieve records from a custom table, applied read ACLs at the record level, and assigned the public role. Why are users without any roles—and even those with the ITIL role—still able to see the data? Any sugges...

Erica2 by Tera Contributor
  • 814 Views
  • 17 replies
  • 3 helpfuls

Notifications not working properly- Agent Mobile App

Hi,I've installed Agent Mobile App and logged in to my dev instance . All the notifications are properly getting received in the Notifications navigation tab. But when I logged in to my qa instance , I'm not receiving all the notifications inside the...

NishaB by Tera Expert
  • 538 Views
  • 2 replies
  • 0 helpfuls

Vertical scroll bar in Virtual Agent bot

Hi All,I want to introduce a vertical scroll bar in Virtual Agent. Currently there are no vertical scroll bar and the existing chats are still in place after closing the chat and it is difficult to scroll all the way up in case of checking any old ch...

dhivyalaksh_0-1757940944357.jpeg
dhivyalaksh by Tera Contributor
  • 371 Views
  • 3 replies
  • 0 helpfuls

ATF for Daily Trigger Flow

Hi community,I have a case, where i have to compose a ATF for a Flow with trigger is Daily. In this flow, we have a check for weekends and holiday, processing logic only allow to run if rundate is on working day. Anyone know how to simulate dynamic i...

NguyễnD by Tera Contributor
  • 391 Views
  • 4 replies
  • 0 helpfuls

How to build a custom page for Workspace

I am completely new to Configurable Workspace and our team is currently using the OOTB HR Agent Workspace.  For a specific HR Service (Corrective Actions), after a user submits a case, there is a related list called Corrections that pops up that allo...

davilu by Mega Sage
  • 1041 Views
  • 4 replies
  • 3 helpfuls

global business rule

what is global business rule and can it called in different scope application then what is difference between global business rule and business rule ?

adityahubli by Tera Contributor
  • 270 Views
  • 2 replies
  • 0 helpfuls

IntegrationHub Usage Table - Connect Action to Flow

Is there a way to show which flow each action is triggering?  Ex. If I have a flow titled 'Test' which uses an action titled 'Connection', I would see 'Connection' as the Artifact Name and would like to see which flows, 'Test' included, are utilizing...

CharisH by Tera Contributor
  • 802 Views
  • 4 replies
  • 0 helpfuls