I have the following requirement:Whenever an incident is moved to cancelled state, Additional Comments [comments] field should be mandatory to fill. Let me know how it could be done, Thanks.
Dear Team, In the Incident record, when the field State is set to 'Canceled', then want to make the field 'Additional Comments (comments)' mandatory and restrict the form submission/updation/save and throw an error message at top. This should work in...
I created one new child class under hardware class called laptop and now when iam creating an incident and trying to select configuration it is only showing cis for newly created class not all cis i checked the dictionary against that field it is ref...
Take a look at the highlighted field in the screenshot below. This is a de-duplication task record. How can I access this field using a script.ex. I want to write a background script and print the value in the that field, how to do that?
We are trying to cleanup duplicates from our core_company table. In order to do that we have to delete a large number of records. i.e 11,000, 80,000 etc.I've tried the following options but it takes a lot of time and all records are still not getting...
I've created a URL Type field on cmdb_ci table named "Modify Ownership".On Native UI it is clickable in the list view, and routes you to particular url once clicked. I've created a UI Page, where I am referencing cmdb_ci table using Data Table widget...
I have created a Select Box type variable on catalog item named "Compliance requirements" with the following options. Variable on form: Variable configuration: I want this to be a multi select variable, where user can select more than one option. I ...
Hello All, We are implementing the integration between Servicenow and Salesforce, And using flow designer (below screenshot) and using oob salesforce spoke we are sending data to Salesforce which will create a record in salesforce. Now, we also want ...
What is eBonding in ServiceNow?
Can I use gs.info in a Client Script?
Hi , Can anyone guide me on problem migration utility what its for and why its used ?? thankss
Hi All, If I want to check if some table gets captures in update set or not, how to check this?? (as its imp interview question) thanks
Hello everyone i have a problem i created a UI policy to handle te visibility of a catalog variable it works in catalog but not in the RITM and CSTASK i checked in the UI policy catalog, RITM and Task
Hi Whenever the below "Dispatch" field is read only then the field named Part Information should be made mandatory.And Dispatch field gets to be readonly when the form is saved.So when the dispatch field is checked the part information should not be...
How to enable the script execution history in scripts - background to print stuff like the sql statements from the execution? Or have I just dreamed that this functionality exists? e.g.var query = new GlideRecord('incident') query.query() would print...
