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Resolved! Omit new button for Related list

I want to omit the 'New' button under the change tasks tab of a change request if the state of the change request is "Review." I am using the code below but it seems to be not working: Any ideas or suggestions?  

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Reference field variable not shown on RITM/Task

Facts:Not using MRVSVariable data observed on form view.The field uses auto populate feature.Variable data is available in Flow designer. Ex. The variable populates correctly in email step.But for some reason the field is not shown on Task/RITM(I dou...

Resolved! How do I include a Map type field on a form or catalog item?

Hi,  I like to seek some expert help on having a map type field on a form or catalog item where a requestor can click on the map to pin a location - which will populate the selected coordinates into a latitude/longitude field. A simple use case can b...

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wclim by Mega Sage
  • 2493 Views
  • 2 replies
  • 0 helpfuls

Active Requests

Hi Team , can any one please help me here ,  Service Requests that have Stage completed and State Closed Completed more than 6 months ago however they are sill "Active" .  what steps i need to do , to fix this future . Please provide me the solution ...

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nameisnani by Giga Sage
  • 1330 Views
  • 4 replies
  • 1 helpfuls

background script to change field value

Hi All, We have a field call url in our project that stores static url +projectnoeg :https://11111-app.test.com/app/abc/transaction/order.nl?id = <projectno>https://11111-app.test.com/app/abc/transaction/order.nl?id = <Prj001>https://11111-app.test.c...

CV1 by Tera Contributor
  • 1238 Views
  • 3 replies
  • 2 helpfuls

Linking GitLab and ServiceNow

This page is the guide I'm following for source control configuration. I'm trying to link GitLab, but keep getting this error I own the group and repo I am trying to link to, and created a personal access token with api access and used it as the pas...

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rzj by Giga Contributor
  • 4696 Views
  • 8 replies
  • 1 helpfuls

Resolved! Has anyone customized their pdf exports?

Has anyone customized their pdf exports?Such as like a custom header?I'm trying to find a good example or something to point me in the right direction. I've been going through UI Actions and the default UI Context menu to go off of but I can't seem t...

joshua18 by Giga Expert
  • 9843 Views
  • 9 replies
  • 4 helpfuls

ITSM Licences

Hello Every one! My managmnet is looking for ITSM usage in my organization for give access fro change managment process.I checked in subscription over view, there were 50 licences are available.How can i check how many users used ITSM licences.I chec...

Kanna12 by Tera Expert
  • 1077 Views
  • 3 replies
  • 1 helpfuls