Dear All,I am trying to import projects in pm_project table using xls where I have the data for importing.We have a custom currency field in pm_project where I am importing USD, EUR and INR currency values.As per documentation of ServiceNow, I have s...
Hey Community, How can we Store values in JSON format in servicenow in system properties. I want to store multiple values in a single property. Thanks
Hi Everyone, i'm creating an approval record from 'create a record' action i do not wish to use 'create approval' action.What do i fill in approving field?attached are the screenshots: Thanks,Kartikey
what is ServiceNow best practice to configure table cleanup record for a particular table.Shall I use cascade delete on parent table or create new auto flush item for child table? I see when I am using cascade delete it takes longer time to delete th...
Hello, I have the requirement for translating the group names to the languages available in the instance. We found that there are 2 ways to achieve this goal: 1- Change the type of the "Name" OOB field from String to Translated Text and add records f...
Hi Everyone,The approval i'm creating for a Task is changing it's state to no longer required when the task is marked as closed complete.Is there any business rule or client script behind it?as per my requirement after the task is closed we need to t...
Hi Experts,I'm stuck on one requirement. Please go through it and let me know the approach:I have 2 variables in a record producer. One is a reference type, to core_country table. Second one is also a reference type but it is refering to one custom t...
OOTB SC Category Page shows the list of popular items . Right now it displays only service catalogs . I need to display ONLY record producers . it should either take sc_cat_item_producer table only or it can add condition for sc_cat_item (sc_catalogs...
We have a requirement to report when a task is assigned and who conducted the assigning.I've created an "Assigned By" field which populates when they populate/save the Assigned To.I need to create a graph report which shows who the Assigned By is and...
Hello, I have a catalog record producer that allows employees to submit PTO. After submit, the record producer redirects them to the portal dashboard. I would like an info message to display after the redirect that says: 'Successfully submitted PTO' ...
I have the following record producer which works fine. I would like add a popup once clicked on submit something like 'Thank you for your submission' please help on where and how i can add that. var notes = "Campus: " + producer.u_campus_inci...
Hello, I have a notification that when sent to a budget holder, contains information regarding the item being purchased. The item has a cost and a recurring cost has also been added, however I see that there isn't field option for total cost that wou...
I am trying to bulk update incident priority via a background script. To update the priority in my instance, I need to set the impact and urgency. When I update the records via the background script below, I get some errors,which I can't figure out. ...
Has anyone experienced a situation where a scheduled export set gets stuck in exporting state and thus the file does not go to the MID server?If so, I would appreciate recommendations for handling the situation or the possibility of investigating the...
