Persistent Cookie in Servicenow Instance
Can i put custom Persistent Cookie in instance?I want cookies to be saved regardless of the end of the session.How can i do for that?
Forum Posts
Rest API Integration: Validation of Script
Hello Experts,I'm attempting Rest API integration using script include and client script. Could someone please verify if the script is correct? Both details are provided below. Ideally, upon updating the UPC number, it should trigger a popup with the...
Resolved! Need assistance with script?
Submit Catalog Item Through Inbound Email Action
Hi Experts, I have a question regarding Inbound email actions. An inbound email is sent for creating Catalog item request . The variables are read in the inbound email action but few variables are not available in that Particular Catalog Item configu...
Resolved! Branch
HI team , Parallel sctasks has to be triggered so I have used branch and join , as shown in below screenshot . Tasks get triggered If i close any one of the task RITM state also changing , when both the tasks completed then only , ritm state has t...
Report for sys_flow_context
I need to generate a report of all flow executions from sys_flow_context with every state (complete/failed/etc) Example Flow A - Completed Flow B - CompeletedFlow A - Failed So, for flow A , it should have count 1 for completed and 1 for failedsimil...
Resolved! Variables in RITM and SC task
Hi Team , can anyone please help here , I have built a catalog and i am preforming testing , and I have submitted a request with below variables. But while checking platform level some fields are populating . Same in SCTASK . There is an UI po...
Catalog Builder and Record Producers: how to NOT generate a RITM when record producer is used
We have a bunch of Catalog Items created through the Catalog Builder and they work well for us however, we have one issue that we need to resolve. All of these Catalog Items have options to generate task tickets for our teams to work on. However, th...
Another question about getJournalEntry/changes
Hi All - I have looked through the forum, and I do not see anything that matches with what I am asking, so here goes. We have an integration with another system. and in it we want to send work_notes and comments. So, we have something like this: if...
Build new custom app
Hi Guys, I am planning to build a custom application in ServiceNow PDI. This project will help me brush up on my designing and development skills and leverage ServiceNow features like Business Rules, Client Script, Script Include etc. I want to creat...
gr.next() not working as expected on Wait for Condition workflow activity
I have a workflow for a catalog item that is supposed to:1. Create approval2. If rejected, wait for opened_by to add a comment to the RITM3. Rollback to the approval process4. Repeat until approvedHere is this script on the Wait for Condition activit...
Set Default Value of Ref field to a group - Help Desk
I have the sys id of the group , but i have a reference field and i want to set the default value to a particular group such as help desk , i just placed the sys id directly in the default or is there a different way
Service Portal login page ignoring glide_sso_id cookie.
Hi, We are currently using 2 different SAML IDP's in our ServiceNow instance and are testing the Multi-Provider SSO module to provide SSO seamlessly for users coming from both IDP's. Referring to this flow: https://docs.servicenow.com/bundle/orlando-...
Service Now to Bitbucket Integration
I am trying to look at possible solutions for automating a process - When a requestor adds metadata to the fields of a Service Now ticket I now manually have to copy and paste those field entries as values in my code and create a Pull Request (PR) on...
