I have created a new service catalog item with many variables. Additionally, I've implemented a UI policy to hide the 'vendor contact' and 'vendor contact not listed' variables when the vendor field is empty. However, these variables remain visible o...
Hi all,I'm using the rest api to search on contacts by phone number, but the phone number format can be widely varied. Because of this, sometimes the query fails if it is not an exact match. I found some documentation regarding wildcards for the glob...
Hello all,I have been tasked with searching everywhere the 'Run PowerShell' workflow activity is used. Apart from looking at every single workflow and flow available, is there an easier way to search? I tried using Code Search in Studio but that is n...
Hi, I have an onAfter transform map script that updates a value on the target record after it has been inserted. To do that, I call target.update() in the transform script. Is this effectively the same as calling current.update() in an "after" busine...
I want to run my view rule script on my custom list view named: Row 21 Affected User. But the view rule script only runs on the list default view. What I'm trying to do is when there is at least one affected user field (custom field) that is not emp...
Hi Team, The view count is set back to zero after a knowledge base article is edited. Is there any way to stop the view count to set back to Zero after edits. I got a situation that after editing of a pre existing knowledge article it view count beco...
Hi All, I have a before insert BR to populate affected company and location field based on caller, this BR should run only if incident is created from Record Producer, Can anyone please suggest? Thanks,Saranya
Hello folks!I am working on an Legal service delivery project where we have a Record producer, where the first option is "Create new / Update existing". When "Update" is selected, a reference type field is displayed, where you can choose the user's r...
Dear SN-Dev Community, first i`d like to thank you! - I`m very new to SN. And I just started to work as Developer. Your answers helpt me alot in the last few month. With your help I was able to create a UI-Action to Export some Data without a rightcl...
Hi, Want to Automate the clone process using Flow Designer1) is that possible ?2) if possible I want to take the backup of the update sets and then send out the email to the team that the clone has been scheduled. Warm Regards,Yasmin Shaikh
HelloI have a requirement, In change request based on Assignment group their a two Assigned to fields. The user present in first Assigned to field should not be available while selecting the second assigned to field & vice versa.For Eg: If Assigned t...
All - I am trying to use promises in my ATF step configuration like below, and not able to use it in my script. Is there anything wrong here or missing any? Appreciate any help. //Allows to SAVE, executing the promise too - but at the end, errors sa...
I have a requirement where I need to trigger approvals based on the values selected in list collector variable on catalog item. I have a list collector variable(selected_country) on catalog item refers to the country table( which contains all other ...
To hide a choice from the reference filed for a particular option in the select box field when the type select box field has the option as B . I do not want the option "Nauru" to be displayed in the reference field place.
Hi team,I need help to write a script in ServiceNow which will generate random value which will satisfy the give regex of any type.Regex can be alpha numeric or or any format.Example of the regex: [A-Za-z0-9]@[A-Za-z0-9].[A-Za-z]{2,3}Please help