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Field Map Scripting-Transform Map

Hello Experts,We have a requirement regarding a field named "State/Province" in location table (cmn_location).While we do data migration from source to target(ServiceNow),Source system is maintaining two different fields,one is State and another one ...

Resolved! how to connect two tables.

- Create a table called 'incident_temp' with below two fields      Incident Number      Short Description - Create a business rule 'Remove Temp Incident  Rule' , This should execute only whenever any record removed from 'Incident' table.- Query the i...

Aditya02 by Tera Guru
  • 523 Views
  • 4 replies
  • 1 helpfuls

Value of a catalog item

Hi All, I'm looking to find the value of a catalog item so I can use it in a script. How do I find the value? for example: sc_cat_item (catalog item value/name)

when to use Domain Separation

Hi All, when to use Domain Separation, Please let me know real time scenario for to use this domain separation.  Thank you

Sirri by Tera Guru
  • 471 Views
  • 4 replies
  • 0 helpfuls

Prediction Model Retrain

Hi All, We have prediction model to predict Assignment Group and Archive Reason on call data. These models get called in Flow which set the values of Call's Assignment Group and Archive Reason. These models get trained every week. Sometimes models do...

Supriya39 by Giga Guru
  • 698 Views
  • 1 replies
  • 0 helpfuls

Need to make chat icon(virtual agent) bigger in size

I want to make the chat icon(virtual agent icon) bigger before opening it.I used this $button-width: 80px; in CSS, but the size is not increasing, only the height is getting increased while increasing the value of height $button-height: 80px;

okarunakar by Tera Contributor
  • 835 Views
  • 3 replies
  • 0 helpfuls

Catalog script validate attachment Error

Hi community,Could you please help me to fix the Solution for the below script (Catalog script validate attachment)Error MessageonSubmit script error: TypeError: gel is not a function:function () { [native code] } function onSubmit() {   //Type appro...

Background script

Hi Community, How to write the fix script  to set the yes/no variable as yes for  the existing RITMS if the doallar amount value is greater  than or equal to 100000 . Thanks,Manu

Manu143 by Tera Contributor
  • 382 Views
  • 6 replies
  • 0 helpfuls