Dear colleagues, I'm reaching out for insights into interview questions tailored for individuals with 1-2 years of experience (YoE) in the field. The aim is to compile a comprehensive list of questions that can help candidates effectively prepare fo...
Hello, I have the following two attachment variables in the Catalog Item. How to write an if else statement in email script to check if the attachment variable has attached file or not?if attachment is there, displays "file is attached" else "pleas...
With Jira, I was able to achieve this facility very easily. Still, no success in getting the ServiceNow data source into excel. I learned about getting the data using Microsoft Query, but the ServiceNow datasource is not listed here (see the attachme...
I have 2 Change Groups, Change Group A and Change Group B, I also have 2 Change Models, Normal A and Normal B. Both Models are available on the Create New Change Landing Page. When Members of the Change Groups go to Create New, I want them to see ...
Hi all, I have a Catalog Item with a Select Box that is being populated from a Catalog Client Script with and API call that returns JSON. The Select Box is displaying a combination of 2 fields from the API call. I would like to have 1 of the fields...
I want to imbed a list of records in my form instead of using a related list, but I don't have experience writing UI Macros from scratch. Does anybody have a formatter UI Macro that does something similar to what I describe below they could share tha...
We have a user info section(variable set) on all catalog forms. It was using script includes to populate user data into these variables. I recently moved from script includes to autopopulate. Autopopulate is working fine on catalog items and order gu...
Hello, I need to hide the "comment" section from the end-user on the portal ticket when the CHG request is canceledI tried using write ACL for the "change_request.comments" with this condition, but it didn't work on the portal side, only in the back...
Hello everyone, I'm learning GraphQL, but im still confuse about error handling. What's the best way to handle errors ? Is it possible to return http errors like REST API (404,401, etc). How to do that ?I noticed some people using union type for each...
Hi Connections, Good Day! What are the Pre- requisite before activating Vendor Management Workspace, my client wants to use this module.Can anyone help me understand Pre- requisite (plugings/properties etc) to be install or activate to use Vendor Man...
Hello, We have read ACL on cert_element table, Due to this ACL, getting error when read-only user open certification task record(cert_task) Now the requirement is, can we hide this messages by using before query business rule on cert_element inste...
Hi All, I need help to crack the requirement, We need to achieve the requirement on below basis Name field - Reference , Email - auto popup , Client ID- string , Deletion Process - String So I can select multiple "Name" value , and then field other ...
these are sla configurations and i have catalog form in form i have field it is reference to sla table here i need to filter the based on company and Type of SLA and shown in Assocaiated SLA filed tried with dynamic reference qualifierjavascript&...
I attempted to follow this article below, but I am not executing it correctlyhttps://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0962370This is what I have below based on the article1) Should I put the actual time I need in the (ti...
I've added a state called "Under Review" - value = 20 I have managed to hide this from selection from users in the default view, but our analysts user the CSM/FSM configurable workspace. I hid this using a client script below:All posts I have seen sa...
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