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Resolved! send notification on asset assignment

Hi all,As the Asset user, I would like to be notified when an asset is assigned to me.I created a notification with table : "alm_asset" - sent when the record is inserted or updated with the condition Assign_to changes, but when i test it (assign an ...

Resolved! How to show popup on catalog item based on the user selection

If user selects multiple account in a field on catalog form on portal page then a popup should be visible for some of the accounts selected by the user, the account names are random and out of 12 account names 4 account names should show the popup li...

divyal09 by Tera Contributor
  • 2544 Views
  • 6 replies
  • 2 helpfuls

Progress Workers available instance count

Hey, I'm trying to spread a large amount of work into the sys_progress_workers table using GlideScriptedHierarchicalWorker API in the background. Is there a way to access the available workers count from the scoped application in the background scrip...

atanas8d by Tera Contributor
  • 3648 Views
  • 3 replies
  • 2 helpfuls

Interactions vs Incidents

Hi Everyone, Our team manages onsite support and we typically operate at a second level, with most staff initially contacting the helpdesk. I've been unable to locate any information on ITIL best practices, but I'm curious about the benefits of using...

nickke by Giga Contributor
  • 5546 Views
  • 1 replies
  • 4 helpfuls

How to delete multiple records through flow designer ?

Hi Community, I have two variables in catalog item:-Group( choice type)Users(referring to sys_user & type is list collection) So for example, if user selects group 'A' then it's all respective members auto populates to users field.I want to delete th...

Ankita Kolhe by Tera Contributor
  • 1060 Views
  • 3 replies
  • 0 helpfuls

Resolved! Multiple Tables On Report

Hello everyone !I'm investigating about using multiple tables on one Calendar Report. I have tried to configure the Source Type of Calendar Report but it allow only one table. So is it possible to use multiple tables on the same Report with type is C...

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Resolved! Auto run a transform map

Hello Experts, I am working on integration. With the help of Scheduled job script, I am updating staging table. Created a transform map between staging table and target table. I want to automate this transform map process. What is the preferred way t...

Shantanu K by Tera Contributor
  • 1347 Views
  • 1 replies
  • 0 helpfuls

ATF MRVS Mandatory Check

I would like to use ATF to check if a set of variables in ServiceCatalog is mandatory or not.I could not find any item in the ATF settings to check if the MRVS variables are mandatory or not, but I wonder if this is not feasible here.

araik by Tera Contributor
  • 978 Views
  • 3 replies
  • 0 helpfuls

Resolved! Copy to Clip Board - Widget - Service Portal

Hi All, I am having the requirement where I need to copy the text filed value  to clipboard when I click on the Copy button. Does anyone come across similar requirement and implemented. HTML Code : <a href="{{::item.URL}}" target="_blank"> <input id...

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Akil by Kilo Expert
  • 5413 Views
  • 7 replies
  • 1 helpfuls

Resolved! Show error message on form

HelloI want to how to show a message at the bottom of the field, not just pop up message. I just want to put error message at the bottom of the manager field if the manager is empty the error message will show.

Community Alums by Community Alums  
  • 3466 Views
  • 4 replies
  • 1 helpfuls