Transform Functions not working in Flow Designer on Customers Instance - How do I enable them ?Hi ServiceNow Community, For some reason, I am unable to select Transform Functions, on my customer's instance that I am working in. I am in Flow Designer ...
Hi All, We have SLA discrepancy observed and want to repair SLA for 750 SCtask ( in sc_task_sla)Need help with a Script to execute the bulk SLA Repair and update. Any feedback on the same will be highly appreciable. Please Note : The changes needs...
I am trying to find a way to read/understand the database schema for Servicenow. When I go to Tables & Columns and look at schema maps, they are so huge, it seems impossible to follow them on a computer monitor. Bottom line, I need to know what are...
I am in need of a simple tutorial on creating dbase views using multiple tables. Do NOT want one of the NeedIt tutorials. I get so many hits when I search, its mindboggling, and difficult to sort through. Can someone point towards a simple tutorial ...
Hi All, I have a requirement to introduce few calculated columns like age of active unresolved incidents and few others. This is for reporting purposes. I can see a configure function field while creating reports, but it accepts only existing table c...
I would like to develop a flow for RITM, so that when the last task is completed, it automatically closes the RITM. How can I do that?
Hi All,I have a basic requirement of adding the watermark text on my catalog variable text field same what we have in global search, below is my the screenshot. This is my form screen where I want a "Watermark text".Kind regards,Manish
Hello, I am wondering if there is a way to preview Quick Messages to see how they will display in a real email for a client without pretending to open a case in Agent View (HR agent workspace). Something similar to the "View Article" functionality f...
In the Security Center and Instance Security Center, I noticed there is two recommendations which are "Disable Entity Expansion" and "Setting Entity Expansion Threshold". I've read the documents related to these settings but I don't really know how t...
Hi All, In same Survey/Assessment. if we want to control the mandatory of a particular survey/assessment question based on the value selected in another survey/assessment questions, is it possible and if yes, how can we do it? For Example, If I s...
Hello, Iam adding comments on incident using background scriprt:var gr = new GlideRecord("incident");gr.addEncodedQuery('numberININC0000002,INC0000003,');gr.query();while(gr.next()){gr.setValue('state', 1);gr.comments='hello world';gr.setWorkflow(fal...
Hi Experts, Is there any way to validate start date to ensure it is not in future on client side, i don't want to make a GlideAjax Call for this? TIA
Hi I am trying to create a UI action that does 2 thingsPop up a Client emailUpdate a field on the ticket with date & TimeI seem to be able to do both seperatly but not togeother,. hers is my code To update the incident:gs.eventQueue('leaver.email', c...
Hi,While trying to set a value for the variable using "onsubmit" client script. The alert is getting displayed but after the form is getting submitted. The value gets cleared.The value has been set via GlideAjax function. But I noticed that when the ...
Good day! We've extended our INCIDENT base table to u_incident_sd1. If I create an incident on the Mobile Agent app (red arrow below), from the My Work screen, it creates a record on the INCIDENT table. What I need to do is to create it on the extend...
