Hi, I have a requirement to auto assign the Incident to any member of the group x when the ticket is assigned to group x during non-business hours. Can someone please help me how to achieve this. Thanks in Advance Thanks,Bhavani
When we do reports it shows the case numbers but also counts the child cases under the case number. For example, we can have 1 main case but then have several child cases. When we report it will list 4 cases even though it's truly only one.Is there a...
Hi AllCould you please suggest for the above said issue where in we are unable to see any reserve button when we are trying to make reservation from My favorites? This is under Nowmobile app the issue is but from portal we are able to do reservation ...
Hello, Is it possible to integrate Visual Task Board with Google calendar to have task reminders generate in the calendar ? Possibly creating an event or task in Google Calendar automatically once a task is created on the Task Board.
Hi Team, There is one string field on the form say Details in this users entered more than 100 names. i want fetch/know how many users names entered in that Details field from client side, how to achieve this. Regards,Abhilasha G T
Hello I have a catalog item with several checkboxes which correlate to different applications that the user must choose if a enhancement request is needed. I want the workflow to route to a specific Assignment group for 6 checkboxes and for the rest ...
Good day! Would anyone happen to know more about this and be able to explain it simply? How the SLA is calculated on an Offering?Why does the SLA not get flagged against the actual offering?How do you calculate SLA/OLA against what it is transacting ...
Hi,We need to include and modify sys_popup when someone hovers over the icon against reference field.Here it is against the 'vendor' field present in incident form.We need to show some fields from the vendor table (here core_company table since vendo...
Hi all How can I assign a record producer to a specific group so only that group can see it for example, password reset, I like to assign that record producer to only the incident group so only individuals within that group can see it Thank you
attempting to create an update set and I mistakenly click on a wrong scope, that created, a default update set for that scope. This was done quite a few times before I realized I had created multiple update sets on wrong scope. I figured I can backou...
Hi,we have a field 'downtime start and downtime end' ,when user try to fill the date which is outside the Planned start date and planned end date, an error message must be displayed for the requestors to correct the Downtime window as per the Planned...
If a variable of type date/ time or just date is created then in the client scripts what should be coded if the user enters previous/future date where the variable accepts only future/previous date, for this an error message should pop up just around...
Hello community I have a use case below that i need to represent in an assignment rule script Check if time is between 9am and 5pm and assign to a specific assignment group, else assign to a default assignment group. I have trouble with the GlideDat...
I want to integrate my servicenow instance with intune for asset management, But I am not able to see "service graph connector for intune" guided setup in "All" in my servicenow instance. Can anyone explain how can I display that?
Hi All,I have created a custom table and extend it from task table, I have got state field with choices, I created my own choices and set for my custom table state field however for task table state default value is set to open which I am trying to h...
| User | Count |
|---|---|
| 100 | |
| 65 | |
| 19 | |
| 18 | |
| 18 |
