Developer forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

update a record in table

Hi,My requirement is I have to build a catalog item where i need to fetch details about the vendor. Later with the details, I need to update records in Vendor table. I was planning to map fields using script in workflow. I just want to know this will...

Virtual Agent

I need to migrate the virtual agent from one instance, but when I migrate the topic block, the flow of the topic block becomes inactive and I have to change it to active manually. Any way to keep it active after migration?

Bearer Tokens in REST API

Hi everyone, I am currently working on an integration using a REST API that requires a bearer token in the authorization header. The token expires every hour, so I've implemented a POST request to obtain a new token when needed, and then I pass it to...

yoli1 by Tera Contributor
  • 2119 Views
  • 1 replies
  • 0 helpfuls

How to set Script include return value to bold text

Hi team,I copied list collector variable values to String variable My question is how to set bold text in script include arry += 'User email: ' + gr.email + ", " ;arry += 'Phone_number: ' + gr.phone_number+", " ; is it possible to bold like bellowUse...

AnilM99 by Tera Expert
  • 1130 Views
  • 8 replies
  • 1 helpfuls

BR in Scoped Applications

Hi All,   If a BR is created in a scoped application on a table for ex : "sc_request" and when to run is request state changes to closed complete , so will this BR trigger when requests move to state Closed Complete or this BR will work only for thos...

Anubhav24 by Mega Sage
  • 716 Views
  • 6 replies
  • 4 helpfuls

performance analytics

Hi  I am facing an issue in the Analytic hub as If I select any date before 7 August 2023, it shows No Records found. I have run the scheduled job as well as per the fixed date.Please have with this one.

Resolved! New Dev instance asking for admin password

I have these message on a brand new instance (created today):Your password is non-compliant with the Password Policy.System administrator requires you to change your password Then a "Change Password: page shows up. Enter current password and then new...

Genaro by Tera Contributor
  • 1096 Views
  • 4 replies
  • 3 helpfuls

Resolved! Usage of OOTB component not working in custom component

My goal is, to use an OOTB component (e.g. now-content-tree) in my custom component.To achieve this, I followed the tutorial on docs.service-now.com. My src/my-component/index.js file looks like this   import { createCustomElement } from '@servicenow...

Major incident candidate

As the Incident Process Owner, when an Incident is flagged as a Major Incident candidate, I want it to be assigned to a group that is designated for reviewing Major Incident candidates so that I can ensure that only valid candidates are promoted.How ...

Nikitha25 by Tera Contributor
  • 1202 Views
  • 4 replies
  • 0 helpfuls

service Bridge

when mapping fields for outbound and inbound in service bridge(vancouver) for incident table. on both consumer and provider ,while selecting work notes field its present in only one side of the table either src/target  ? why its not showing on both s...