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Resolved! UI Policy and identical Execute if true and false

Hi,I just want to confirm one thing related to UI Policy.If the scripts in 'Execute if true' and 'Execute if false' are identical, then the same script will be executed regardless of whether the condition is true or false. This means that the script ...

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miro2 by Mega Sage
  • 1376 Views
  • 9 replies
  • 1 helpfuls

Hide Empty Variables on Approval Record

Hi,  I have a requirement to display the variable editor from the requested item and display it on the approval record and additionally hide the empty variables.  I managed to display the variables on the approval record by modifying the "approval_...

masella by Giga Contributor
  • 4041 Views
  • 9 replies
  • 1 helpfuls

Workspace lists showing less records

Hello All, We have a workspace, in which a list with a filter is supposed to show 2 records however it is showing empty list saying "20 rows removed from this list by security constraints.".I thought this is due to ACL, so I tried checking the same l...

How to use the Headers in the SOAP Step?

Hi Guys, We are in the process of creating multiple Flow Actions for our integration. We are using the SOAP Step with lots of inputs. We reached the maximum inputs allowed and we are thinking of using the Headers for some like:PartyIDAgreementIDServi...

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JLeong by Mega Sage
  • 676 Views
  • 2 replies
  • 1 helpfuls

Resolved! Scheduled Script / Notifications

I currently have a scheduled script that looks at the last login time (logging into our Support Portal) of Contacts. If they haven't logged in >1 year (365 days), we are locking their account. We would like to send 3 notifications to these Contacts o...

MStritt by Tera Guru
  • 1093 Views
  • 20 replies
  • 0 helpfuls

Resolved! Schedule Job script

Hi, I need to write a schedule job script. Condition: If the application vulnerable item 'last found' date is greater than 30 days in the past, set the state of the application vulnerable item to closed.Can any one help?Thanks in advance.Regards,Juga...

Resolved! CATTASK Stage Dropdown Customization

Can these drop-down options on CATTASK Stage be customized to a specific term instead of the ones which are out of the box. Is this possible? If so, how ? The ones which are already there are not conveying the right message to the customer and causin...

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salwaabedi by Tera Contributor
  • 544 Views
  • 3 replies
  • 0 helpfuls

How to use XML Payload Builder

Hi Guys, This is my first time to work on SOAP Integration and I found this Payload Builder in Flow Designer.It has been a challenge for me to work on XML and I am looking to make things easier but efficient. I would like to use the payload builder b...

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JLeong by Mega Sage
  • 646 Views
  • 2 replies
  • 1 helpfuls

configure demand portal

Hello  Within our demand portal, I want to add a field to the demand portal named Days in State?This field will capture the number of days the demand has been in a particular state, e.g. if demand is in draft state for 92 days  I did like to look  li...

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Resolved! Recurring CAB Meeting Issue

Hi All, We have set up a recurring weekly CAB meeting.  It was successful at generating the meeting request.  However the recurrences stopped on April 4th even though I entered a "Repeat until" that goes to the end of the year. I have attached screen...

smithro by Tera Guru
  • 771 Views
  • 3 replies
  • 2 helpfuls