I am trying to transfer employee offer letter in "sn_hr_ef_employee_document".I am using Data Source file Retrieval Method as Attachment.In CSV file there are three columns employeeID,AttachmentName,document type,AttachmentContent(Base64 String) whic...
Would appreciate a second opinion on my findings related to CSM Portal users (customers).Having upgraded to Zurich from Xanadu, and with the enforcement of MFA for all users, we had been expecting an announcement to appear for on the CSM Portal advis...
Hi all - I'm using Yokohama, and am trying to set an SLA to not be attached at all to incidents that are created outside of business hours. I currently have things set up to work on a schedule, but even outside of SLA schedule the SLA in question get...
Hello, I want to send a project status report directly from the Project Workspace so that I can efficiently communicate project updates to stakeholders without switching views. i had the button in thew classic ui now i'd like to implement the same fu...
required help @Vasantharajan N @Ankur Bawiskar @Raghav Sharma24 As I need to fetch the business_service values from the history list and as well as from the related incident.As the "business_service" value is missing in the records.By using fix scri...
Hi everyone,I’m trying to create a Flow in ServiceNow that should only run when a specific field (for example, state or assignment group) changes on an incident record.I’ve set the Flow trigger to “Updated,” but it seems to run even when other fields...
Hello ITOm Experts, Is Application discovery OOB , (NOT APPLICATION SERVICE i know they are Service mapping ) just Applications running . Are they discovered in horizontal using ITOM patterns or do we need to follow any separate steps ? Thanks
Hi everyone,I’m trying to manually translate mail scripts in ServiceNow.I’ve already tried using System UI → Message Keys and calling those keys inside my mail script, but it’s not working.The translated text is not appearing in the email it still sh...
Hi All,I am working on a catalog item where the user can select either an Incident or a Change Request ticket using catalog variables.Requirement:If the user selects an Incident, the Configuration Item field from that Incident should automatically po...
The Zurich release of ServiceNow has introduced an important change that impacts every user: Multi-Factor Authentication (MFA) is now built-in and mandatory.For a long time, MFA has been recommended as a best practice to secure accounts. But with Zur...
Hi Everyone,I am trying to configure the conference bridge with MS Teams from ServiceNow. Could anyone guide me through the process of how to achieve that?I am getting this error, while initiating I am encountering this error.I installed notify conne...
Hi, I would like to create an action item in Contextual Menu of Dispatcher workspace to clone the tasks. May I know how to create it? thank you.
How to get the instance URL using the OnLoad Client Script of the Form?window.location.origin; does not work
Hi,Does anyone know why I can’t hide the Full Name in the portal and instead show only the First Name and Last Name? ref_auto_completer=AJAXTableCompleter,ref_ac_columns=first_name;last_name;email;user_name,ref_ac_columns_search=true,ref_ac_display_v...
Hi all, I am working on a request to have a Choice field displayed on a input screen in the Mobile Agent app.My field is a List field with a specific set of choices: I added it to one input screen as a Choice with MultiSelect set to true, I can do th...
