Hello all,I have a custom UI Step Config where I am using input and output variables. So, in the Step Execution script area, trying to assign some value to the output variable like: step.outputs.my_variable_column_name = "some value"; I can get the...
On my Requests and RITMS we have an opened by field to see who submitted the request, we would now like to have this populate on the SCTASK. When i added it to the form nothing populates. I took a look at the business rules and didnt see anything per...
Hi, I'd like to make a few changes to the portal (ESC). RITM portal changes: removing the "requested for", also making "close notes" visible on the portal (we have close notes field on RITM form in the backend) Incident portal changes: replace Urgen...
As I had written below HTML, Client Script & Server Script to get the Cancel Button & Confirmation popup but unable to get the Cancellation Reason Popup box as mentioned in below where User needs to enter the reason for cancelling the request and tha...
Hello Community, As the subject indicates, I am the next person trying to parse an inbound http multipart/form-data request. Because I need to make an api to integrate with a third party application. The attachment api is not applicable because the p...
I am trying to update the Display Name of a field but I am not able to do it and I am getting this error warning saying "Security prevents writing to this field".
Hello All I am looking forward a way to implement the below functionality on my custom table in servicenow. When I open a Record form in SNOW Then I want the system to lock the form for other users so that only 1 person can edit the form at a time.A...
I want to auto populate group manager name in group manager field from sys_user_group table on selecting group in catalog form.
Hi Everyone, I have a requirement to create an RITM by submitting the catalog item from UI Action script.Instance Version : TokyoNote : UI Action is on a table which is Custom scoped table and the Catalog item which needs to be created RITM is Global...
Hello , I have created a checklist template which has to be applied to a task ,everything is working fine but I want the checklist to be visible on form load but currently we need to select the checklist template then it is visible
Hi,I am getting the following error- "Service Interruption: This instance is unavailable" when I try to login in to my instance Service Interruption: This instance is unavailable. My instance id is https://dev115166.service-now.com/. Please resolve...
Hi All, Need your help please. I have a requirement to show the Assignment Group and Assigned To fields in the Catalog Request or RITM in the portal.Our stakeholders want to see which group and assignee is working on their requests/RITM. The portal s...
Hi, is there a way to update the "updated" system field "sys_updated_on" using a script? The use case is that we are importing records from external system, and would like to set the update date same as the source system.this is done using import set...
Hi Everyone, Is it possible to establish Bi-directional integration between two ServiceNow Applications one is Custom application and other is IT application.Can someone explain briefly how it can be done and how much expected time it will take for c...
Hello Everyone, Our instance recently ran into a problem due to low disk space. We are currently exploring ways to clean up some space to ensure smooth operation of the instance. Meanwhile, our business team has given their consent on moving the olde...