Hi All, We have enabled the property to take the survey from portal. We are using OOB take_survey page and Take Survey Widget for taking the survey. There is a Submit button in the page. This Submit button is disabled until user answers mandatory que...
Hello everyone, I have a problem with the query in REST message. I've got an error with status 400: {"errorMessages":["The value '<name of the project>' does not exist for the field 'project'."],"warningMessages":[]}, which indicates that I have an ...
We just upgraded to Utah and noticed the date format in fields is wonky. This is from a report that we are using on a dashboard. I checked my developer instance (also on Utah) and it is doing the same thing.I checked the preference -> accessibility s...
Problem statement: Trying to set up OIDC API authentication. We have DUO which provide a jwt token for client who want to connect to Servicenow API using that jwt tokenDUO also provide jwks end point for the client where we get the JSON web key set a...
Hello Community,we are creating the incident record one instance to another instance with few details from instance a to instance b through rest api post method and we are facing one issue with caller.we required logic to check the caller in instance...
Email option is missing in the incident, i have attached the screenshot for issue, Please anyone suggest.
I want to hide the above info message in service portal when i open the portal
The group and user columns in sys_user_grmember table are not mandatory, so there is no strict way to get correct data. In our instance we have lot of record where group column is empty.Out of the box there is an ACL to prevent this bad data but our ...
We are facing an issue with 'Stage' field of Requested Item, when Stage of RITM is set to Completed(Closed Complete/Incomplete/Skipped) - (through Process Flow - Flow Designer), it appears always Grey when expanded and not Green, although state and ...
Hello, How to dot walk a glide_list field in business rule
I have a requirement that if status is 'Completed' then only sysadmin can update status for such recordsEG: if Incident status is Completed, only System admin can edit the status but it should be restricted for Incident manager role only when status...
I have created an Action, where I am trying to fetch the Incident's assignment group members email ID, incident number is the input and in script section i am fetching the value from sys_user_grmember table. in the end of script part, I have added a ...
Hello,Is there any way to hide the Submit button on a catalog item based on a condition without having to use DOM manipulation? I searched the Community and all solutions required DOM manipulation, which is not recommended in ServiceNow development.T...
I want to complete the change management risk assessment using API by filling all the risk assessment values. How to achieve this?Whenever I click on the risk assessment related link, a form will pop up I need to fill those values and submit the risk...
How Can I use onChange Client Script to set Assignment Group based on Application Support Group I would appreciate any help/guidance on how to achieve this, using a simple onChange Client Script please. On my standard 'Incident' form, I have a custom...