Hi All, Actually, My task is to add latest created attachment file from "sys_attachment" table to "sys_email" record which we are creating automatically using Email Notification.To attach latest attachment file are using 'after Business rule' to achi...
I know if I add a Title to multiple sections this creates a tabbed format for those sections. Is it possible to have multiple tabbed sections on a form?
I created a Assessment Metric Type , Assessment Category , Assessment Metrics on custom scoped table and Published the assessment and expect to see a Assessment related link. But it doesn't appear. UI Action isn't created on the table .I also made su...
I have the 'Default - SOW' List in my sys_ux_list_menu_config table. Inside this list, I have the UX List Category called 'IVR'. Inside 'IVR", I have two UX Lists: 'IVR Agent' and 'IVR Moked'. How can I make these two UX Lists visible only for user w...
When impersonating a user who is getting an approval request, I'm seeing an error "No readable comment field" under the "Activity Stream for Requested Item" What permissions need to be given for my user to see this?
Hi Everyone, I am having an issue with what I believe to be a role issue surrounding the kb_knowledge table. I have a script querying this table but the script only works for knowledge.managers. I have tried digging through a few things, but I cannot...
HI All, Is there any way /script that I can change the help text of a catalog item field based on the selection made on a select box?
Hi guys,Is it possible to edit a published catalog item in catalog builder even if you are not the author of it?
Hi ServiceNow Community,I'm stuck on a requirement and need your help to achieve that. I need to send an attachment using the email notification in ServiceNow,while adding the attachment to the email body i.e.(Message HTML box) I need to auto-populat...
Hello everyone, We usually get backup failures from Rubrik in an excel sheet. The excel sheet contains backup failures based on location and also has start time and end time. It is sent to ServiceNow through email. Upon receiving ServiceNow has to cr...
Hey guys,I found this interesting article about IRE https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0750386 that explain to manage CI is recommended to use IRE CMDB API.But, I got confused because in other post about best prac...
addRoletoRole(); function addRoletoRole(){ // Find the ITIL role var itilRole = new GlideRecord('sys_user_role'); itilRole.addQuery('name', 'ITIL'); itilRole.query(); if (itilRole.next()) { // Check if the evt_mgmt_ope...
Hi, I have Standard Change Template i would like to trigger in a run script on a workflow. I tried this first " var rec1 = new GlideRecord("incident"); rec1.initialize(); rec1.applyTemplate("my_incident_template");"a solution from the playbook. Bu...
Hi There, How to show Service catalog variable fields in sysapproval_approver table after request?
I am creating an email script to approve or reject an RITM request. this is my script but it doesnt seem to work, any help will be appricated template.print('<p style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;">');template.print...
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