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Resolved! Flow - send notification

Up until recently, I have been using workflows. I have 9just started creating new items with Flows so moving in the right direction! However, I have come up against a problem that I need assistance with. My Flow needs to kick out a notification to a ...

matt_a by Kilo Guru
  • 2129 Views
  • 5 replies
  • 2 helpfuls

Resolved! hyperlink to instance in Email script

Hi  I'm having a requirement where I have to display a hyperlink on email notification. That link should guide user to knowledge article present in the instance. The link to the article is present in a property. The link must work independant of inst...

Aditya2 by Kilo Expert
  • 2304 Views
  • 3 replies
  • 2 helpfuls

Background script for updating multiple records in user table.

Hi, I need a background script that will basically update a particular field in the user record after querying from sys_user_grmember table. requirement: I need to check in the sys_user_grmember table by querying if group is active, group.company is ...

Shyna1 by Tera Contributor
  • 2150 Views
  • 5 replies
  • 0 helpfuls

Resolved! how to retrieve value from requestBody in scripted rest

Hi , I m working on an integration in which third party tool is creating record in servicenow instance. Hence we are reading the values in scripted rest and doing the insert. The requestData has some key value pair in nested json format . e.g  below....

sameer S by Tera Contributor
  • 10296 Views
  • 6 replies
  • 6 helpfuls

Resolved! How to create a tree view?

I have a form with 3 field: Tower, Name and fatherID Example: Record with sys_id = 001 :   {Tower = Quality; Name = A; fatherID = 001} Record with sys_id = 002 :   {Tower = Quality; Name = AB; fatherID = 001} Record with sys_id = 003 :   {Tower = Qua...

Resolved! Client script to restrict specials characters

hi i have one text field on service catalog item on which i have to do two validations:- 1. only accept ip address in their correct format 2. if more than 1 it should automatically insert comma  for eg. ip address1, ip adddress 2 and it should only a...

UI builder - add event on field change

Hi, Are there any events that cover a specific field changing? much like onChange? This is for the Record Tabs component. I had a look around but couldn't see how it could be done.   Cheers Ben