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Resolved! Redirect Button to Service Catalog in the SOW

Hi Community, Would like some help with my requirement. The requirement in question, is to redirect the URL of the 'New' Button in the Service Operations Workspace to the Service Catalog.     Things I have tried but hasn't worked:UI Actions, found a ...

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ItsLarry by Tera Contributor
  • 1601 Views
  • 9 replies
  • 4 helpfuls

Edit button missing in Workspace

Hi Team, I have recently worked on enabling related lists for a form in workspace and I don't see EDIT button in it, can anyone suggest me a solution where I can enable EDIT button once for every M2M table (as a standard design which should work for ...

manoharsnow by Tera Contributor
  • 621 Views
  • 2 replies
  • 0 helpfuls

Notification

Hi, I need help with notification. here is how my catalog item works1- manager submit request for his staff to gain access to specific file and for specific period of time.2- Once the access is about to expire (like 10 days prior the due date) we nee...

DanaWood by Tera Contributor
  • 878 Views
  • 5 replies
  • 0 helpfuls

Getting Oauth Token in Scope vs Global

I needed to create an Application Registry to get an Oauth Token from a third-party provider. I defined the application registry and related the Oauth entity profile to a Oauth 2.0 credential. I had all of this defined in a custom spoke - had issues ...

ttakahashi by Tera Contributor
  • 1336 Views
  • 5 replies
  • 1 helpfuls

Servicenow Iframe issues

Hi  I'm trying to load Servicenow as an iframe in a website but im getting an error. Looking at the browser console logs i see this error *** WARNING *** GlideAjax.getXMLWait - synchronous function - processor: SysMessageAjax. The page doesn't seem t...

Resolved! Glide Modal Pop-up on Onload Client Script

have a code in a  client script On loadfunction onLoad() {     var category = g_form.getValue('category');    var qaTestingRes = g_form.getValue('u_qa_testing_result');     if (category == 'Software Applications' && qaTestingRes == 'pass') {         ...

Edit & Purge on Employee Documents

I created Document security policies and added groups for read/write/purge access. But the user is not able to edit the Document Type and Purge hold fields. Is there anything else that needs to be done? Any roles need to be added to the groups?

samadam by Kilo Sage
  • 578 Views
  • 2 replies
  • 0 helpfuls

Add/Remove multiple button is opening in a new tab

Hi everyone,I have an issue with a custom List field. I have this field created in a custom table:And when I click on the "Add/Remove multiple" button on the form, it is opening in a new tab instead of open a popup which is the normal behavior. I hav...

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Inbound email to event management

Hi everyone,  we are trying to integrate some monitoring tools with ServiceNow through event management, and some of those tools unfortunately do not have any connectors, hence inbound emails have to be sent into ServiceNow. the inbound emails are qu...

Survey image scale: manage spacing between image

Hi, We'd like to decrease space between emotes in an image scale survey. The gap between emote is to large as screen below. Is anyone has a clue to do that ? Thanks

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Community Alums by Community Alums  
  • 3695 Views
  • 8 replies
  • 3 helpfuls

Resolved! Employee Taxonomy Update set issue

Hi all,I created a local update set in DEV to capture a link I added in Taxonomies (Application scope: Employee Experience Taxonomy) for a new form. The link was created in the child topic tab, and the Catalog Item was linked in the Connect Content t...

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T_Mia by Tera Contributor
  • 618 Views
  • 1 replies
  • 1 helpfuls

Global search result is not opening Order guide

Hi, I did global search for order guide and from the result when I click the search results order guide is not opening but when I search for catalog items or knowledge articles I am able to navigate to respective record.  We have AI search enabled as...

sravanip by Tera Contributor
  • 909 Views
  • 5 replies
  • 0 helpfuls