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Resolved! Embed Links to Additional Comments in Flow Designer

Hello, I am trying to embed a link to a message within Flow Designer. I was following this form but that wasn't working so I tried this below:(function executeRule() { // Get the sys_id from the Flow Designer's fd_data var sysId = fd_data.tri...

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Dictionary Entries for Database Views Causing Errors

I am experiencing an issue in our DEV instance where a glide function I built for a database view causes an Internal Server Error, limiting my access. Each time this happens, my access becomes more restricted. Sometimes, the function is indeed faulty...

SLA needs to be configured for 12*5

Hi ,I need to create SLA for a particular group the schedule is 12 *5 8.00 am to 8.00 PM. for P1 & P2. How we can set up SLA & Schedule for 12*5Please if you have any idea on this?

Arun Priya by • Tera Contributor
  • 530 Views
  • 1 replies
  • 1 helpfuls

Opening a list variant from Dashboard

Hi, I have a created a custom list variant which works fine when I open it from the workspace. But when i open list from dashboard it opens a simple-list variant. Is there a way we can open the custom list variant from the dashboard rather than the s...

shilpakamat by • Tera Contributor
  • 831 Views
  • 3 replies
  • 0 helpfuls

Resolved! OAuth Token Request via MID Server - Issue Encountered

As part of the implementation of the new feature with XAnadu, which enables sending an OAuth token request via a MID Server, we followed the steps outlined in this KB article https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1645...

Noura by • Tera Contributor
  • 2597 Views
  • 3 replies
  • 1 helpfuls

Get token Oauth 2.0 using mid server

Hello, in servicenow I am trying to create a REST message. First I need a POST method in order to get the token. I have to do that with mid Server. When I do that through scirpt (background script, using RESTMessageV2,setMIDServer etc) everything wor...

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Resolved! Flow Designer - Update description to show the display value

Hi all, Back again for help!I'm new to using Flow Designer (previously always used Workflow Editor. I'm trying to update the Flow to pull a short description from the request details. [item name] - [type_of_request(variable)] - [Requested For] I have...

Cat by • Tera Guru
  • 2058 Views
  • 4 replies
  • 2 helpfuls