I’m working on a Record Producer that uses a Multi-Row Variable Set (MRVS) to capture structured data in a grid layout.The MRVS includes several numeric fields (for example: Phase 1, Phase 2, Phase 3, and Phase 4) and one “Category” field (for Manpow...
Currently (Screenshot), within the "Service Operation Workspaces" the VIP flag is displayed for VIP users "AFTER" the record is saved (below). The Requirement: VIP flag to show up on the user field BEFORE the record in saved so that agents know user...
i have a two chice i can do 2 type of color on workspace first dot/cell color like we saw in incident table field priority critical 1 and high2 and 2nd choice is change background color .. i aaply field style but here it show only in list ...
i have a two chice i can do 2 type of color on workspace first dot/cell color like we saw in incident table field priority critical 1 and high2 and 2nd choice is change background color .. i aaply field style but here it show only in list ...
Hi everyone, how are you?!Every time a VIP user opens an INC, it must have the “VIP” icon and the font color “Red” (img1).Note that I have already defined the user “Enzo” as VIP (img2), but when I access the Incident record, the font color is not Red...
Hello Everyone reading this..I wants to add a danger icon/image in Incident record inside the 'Number' field(just right to numbers), whenever the incident state will be major incident accepted so that it can get differ from the P1/any other incidents...
if there's a dedicated search API available for the CMDB table (cmdb_ci_business_application) that we can leverage, rather than relying on the Table API with LIKE queries. The results from the Table API haven’t been very effective for our use case. I...
How to ignore records in IntegrationHub ETL on some criteria using the On Before script?Docs says to refer the guidance mentioned here but couldnt get it done.https://docs.servicenow.com/bundle/washingtondc-servicenow-platform/page/product/configurat...
Hey developers We have a requirement to create knowledge articles in ServiceNow via api call. Can someone pls help Thanks in advance
Hi Team , Greetings While I'm trying to access the risk assessment page its not getting loaded and administrator tab is getting greyed out, any solution or fixes for this issue ? Thanks in advance
I am new to ServiceNOW. I need to email each Photographer with their photoshoot listing for the upcoming week.I can create a report but do not know how to only send the photoshoot list to each Photographer as they are in different cities w/ different...
My PDI has been offline for two days now. The banner states:Developer Instance is undergoing unscheduled maintenance. Anyone have any ideas what the issue might be?
We need to hide Worknote from service Portal for the incident record, Since worknote only for the internal team's Purpose.
Want to create two SLAs Morning SLA and Evening SLA. Morning SLA should be added to the incident if the incident is created between 00:00 AM and 12:00 PM. Evening SLA should be added to the incident if the incident is created between 12:01 PM and 11:...
I have a Multi Row Variable Set (MRVS) that includes a variable named location (type: Select Box) with the following choices:Fourth FloorFifth FloorSeventh FloorTenth FloorOutside the MRVS, I have a variable named standards_access.I want standards_ac...
