I configured a HR Task of Type "Collect Employee Input".This task has an "Employee form", a questionnaire with two questions - Q1) Gender ( Datatype = Choice) 2) Previously Retired (Datatype = Y/N) It looks like this:when I bring up the form, the ...
Hi All,In the Risk Assessment record from workspace view, I want to validate the user-inputted percentage value for the 'Quantitative Likelihood (%)' manual factor against the selected option in the 'Likelihood' drop-down manual factor.Conditions:1. ...
Hi.■ Situation.My company uses Vancouver Virsion from Service Now.We are developing a process that uses the notification function to send an Email to the table administrator when a record in the table is updated.Tests have been carried out on an inst...
Hi, I have users trying to create their own templates for the [universal_request] table in servicenowWhen they try it there's not a bunch of options under the Template field to chose from...see below:I'm trying to understand what is preventing the us...
Hi All,There is one incident record which doesn't show any work notes/comments Activity in Production instance while same incident I did xml transfer to development instance, and I see work Notes there. I clicked on Filter activity (funnel icon) on ...
I'm getting ready to move from workflow for flow for Service Catalog. I noticed that when I do Get Catalog variables it lets me pick the request item from the trigger but not the item. That appears to need to be hard coded. Does this mean that I have...
Hi im struggling to discover what is causing this error. In my instance via REST Api Explorer I can get a 200 OK response from this using the cn_cusomerservice_case table & the correct sysid of the Case I wish to retrieve. GET https://xxxx.service-no...
Hi Community, We have new integration requirement, need to fetch the ADO PBI data to ServiceNow created script include and Ui page, but script include code not executing. so any suggestion? UI Page code <html><head> <script> function fetchInciden...
The requirement is to show active table records for a document ID field
Hello everyone! I am facing a problem, I want to remove any filter that applies to the roadmap section in the Strategic Planning Workspace, by default is applied next filter "Planning state is Prioritized", it can be removed, but on the next page re...
I would like to change the UI Action "Submit for Approval" on the Quote Management Data Model application, so that the quote is not set to approved by clicking on the button but rather following this logic:If discount percentages are set on the quote...
Hi Team, By any chance how to check ITSM License type.??? For what license what is the option provided by ServiceNow.??
Hi All, how to update Jira story status if state change occurs at ServiceNow catalog task by using Jira spokeWant to update status as Below:ServiceNow status >> Jira Story StatusWork in Progress >> In progressClosed Complete >> Done Than...
Hi everyone,I'm currently building a workspace application. Right now, when I click into the workspace, the route is /now/application/home, but I don't like it this way. Is it possible to modify the routing and remove /home? I'd like the landing page...
I have the following setup on the sc_req_item table (RITM):WorkflowIf the On Hold Target Date passes → a comment is added to the RITM (via Set Value in Workflow) and the state is changed to Work in Progress (WIP).Business Rule (Before)When a user upd...
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