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Resolved! Duplicate a row within a MRSV?

The business would like the ability to duplicate a row on a MRVS at the Service Portal / Catalog Item level, so if they have one row that holds 90% of the same data they can just duplicate it and then make the changes. I know there is the ability to ...

MBarrott by Mega Sage
  • 782 Views
  • 4 replies
  • 2 helpfuls

Resolved! Copy button in MRVS

Hi Everyone, Does anyone here already implemented a Copy button in MRVS? Just simply copying the above row. Thanks,Diane

dianemiro by Kilo Sage
  • 3174 Views
  • 13 replies
  • 14 helpfuls

Why Assignment group field is not displayed on Catalog task?

I have seen this in 2 New customer instances that Assignment group is not displayed/configured on sc_task form OOTB by ServiceNow.Has ServiceNow changed any logic with regards to Assignment group? If not any idea why OOTB that field is not displayed?

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Suggy by Giga Sage
  • 434 Views
  • 4 replies
  • 1 helpfuls

How to set RITM Opened By value with CartJS API?

I am using CartJS API to dynamically create RITM.Everything is working fine.But I am not able to customize the Opened By field's value in the RITM by the following code:var ritm = { sysparm_id: "catalog sys id", sysparm_quantity: "1", sysparm_r...

Resolved! Tranform maps

Hi,I tried to implement below requirement but unable to find the solution. can someone help me"Suppose I have an Excel sheet where there are 10 columns of data. First five columns belong to the Hardware table and the last five columns belong to the S...

Hari S1 by Tera Contributor
  • 966 Views
  • 5 replies
  • 4 helpfuls

Resolved! How to clear session data after submit catalog item?

Hello... I have UI action that save session data of number, short description and description of incident that i want to add to request variables UI Action: var session = gs.getSession(); session.putClientData('number', current.sys_id); session.putCl...

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