Hi All, I have a requirement where in I need to split 11 check boxes in a single variable set in to two columns. Could any one please suggest how to achieve this. Thanks in advance.
Hi All,I want to have a page in place that should come in picture when there is a Update Set Migration.This page should not allow users to interact with Service Portal -- Not even by direct URL editing.This should a page before the Service Portal and...
We are attempting to read the full list of table names using the SOAP API but not all tables are returned. In the System Error Log we see this GlideRecord.setTableName - empty table name: org.mozilla.javascript.EvaluatorException: GlideRecord.setTab...
Hi, I have created a catalog item, it has a selectbox variable with 4 choices, I want that whenever I change the choices, the Checkboxes variables I have made (Menu and function) should uncheck. function onChange(control, oldValue, newValue, isLoa...
I think this question has been asked, and even perhaps answered, but everywhere I've searched on the community site gives no answer to the question, or I'm unable to find it.I have a Variable Set that's attached to a Service Catalog item.I dislike ve...
Hi, I am new to scoped apps. In my app I have defined 5 new table columns for existing "global" table (specifically, cmdb_ci_business_app). I want to add these new fields to the form for this CI class, but when I am in the studio and try to add form ...
Hi All, I need to create a catalog item to upload data into asset table. We require a download link in the catalog item with pre defined excel sheet attached for the user to fill and upload back to the catalog item.Once user submits the catalog requ...
We are on Helsinki Patch 11 and have the cart showing on our service portal. When a user fills out the fields on a cat item and adds to cart, the ability to change some of those fields and add again isn't working. I saw a mention in another post - Ad...
Hi,we moved to Istanbul earlier this week and (despite end user testing) nobody spotted that that the KB attachments on one of our CMS portals were not opening automatically as happened in Fuji.Instead, the article itself is opening on the page and t...
Hello We are looking forward to retrieve the CSV file from a server and push it on a custom table. However, when I tried to fetch the data based on given credentials via datasource. Retrieval method is SFTP but there was an error stating that com.gli...
Hi, I am trying to figure out how to hide a Question Choice on a Select Box type variable on a catalog item form based on whether the logged in user belongs to a specific group. I created a Business Rule and a Catalog Client Script but it is not work...
Hello guys, can some one please help me how to check the current url and then redirect base on that to a specific view. getUrlOnStack() If the user opening an RITM has no itil roles, and the requested item is from the Software Catalog, and the it...
Hi, Just wondering if we could add "work notes" to the Cost Center Table (cmn_cost_center table). - Vignesh
Our SCCM Integration was pulling in computers until about a month ago. We just noticed it's failing and don't know what might've changed to break it. When we execute the scheduled import it runs for the full 300 seconds and then returns the error "Di...
Hello, I need to create a business rule (enlighten me if there's a better approach) in order to change the state of all tasks associated to a Change record to a Cancelled State and inactive when the related change record's Approval is Cancelled. At t...
