Hi, I am working on an integration for Monthly data trends. Against an API request to get the Server Uptime value, I am getting result in minutes (80564.478 mins) My requirement is to push this value in minutes after converting it into days:hours:min...
Hi, I have created a report to fetch the details of each assignment group time taken to resolve the particular incident and report created on incident_metric table. 1. The resolve time field should be captured by excluding the “On Hold” status. 2. I...
Attachment data type field is showing string value as empty even the attachment is added
Hello We have a requirement where we need to show a SLA definition on the work order task form , The issue here is We have work orders -->which have work order tasks ,on work order form have a field called Initiated from field ( usually referring ...
HI,on a non task-extended table I'm using a workflow to generate approvals ... . I was expecting to be able to see the outstanding approvals on the related list to the record, but cannot add it (approvers not there to add).Could someone please advise...
Is there a way to sort the rows in a multi variable set on the service portal before submiting?
I am in the process of creating an email notification for when the status is priority 1 but changes to priority 2 The goal is to send an email to a particular group when the status changes from priority 1 to priority 2 I get a bit confused on these c...
So I realize that using an initialize function on a GlideAjax is a bad thing to do. On regular script includes, I use the initialize function to declare certain variables that will be used by the class. Is there any way to do this on a GlideAjax scr...
Where can I find the dashboard sys_id of any dashboard?
Hello, Do any you have any idea on the difference between the total memory and the max memory in the instance. How are the two used and how does it differ from each other based on their uses? When I was exploring on the UI pages on system_diagnostic_...
Hi all, we have Add/Remove Multiple for list type field. This helps do modify multiple records together. Scenario: we have two List type fields a. Menu* b.Food**. Based on selected Menu** we can select Food** (this is achieved via script include whic...
Hello. I created new section for additional comments in case form since I would like to separate 'work notes' and 'additional comments',but The 'Post' button isn't displayed in a new section as below. I’d appreciate it if you could answer.
I'm trying to create an action in Integration hub to POST to a prototype REST API, but when I set everything up, ServiceNow and the API are able to communicate, but no matter how I format my REST body, it says it's getting bad data. I can't find info...
Hi all, Iam working on a catalog item. The requirement is to autopopulate 6 fields (Fname, Lname, Title, Department, Email,Phone,) based on Requested For field. In the catalog item variables, I have set the default value for all the 6 variables like ...
