When I invoke my Create Record resource I get the following response: { "dataElemId": "create_service_request", "operation": "EXECUTE", "errors": [ { "message": "Invalid Syntax : offending token ')' at line 3 column 3...
I need to pull incidents created within past 60 minutes and it should be rolling. e.g. if current date and time is 6/16/2022 14:30:00 then it should bring all the incidents created between 6/16/2022 13:30:00 and 6/16/2022 14:30:00. I am going to use ...
I have created one inbound email Action which is used to create a new ticket everytime if it gets desired email. Now i do not know that how can i put one condition in inbound email so that it only create new ticket everytime only when the email's sub...
I am a GlideAjax beginner so I am still lost even with the resources available on the topic. Below are the two scripts I am trying to debug. For context, in my catalog item I have a reference variable "suspended_user "that references the sys_user tab...
Its a OnChange Script var start = new Date(g_form.getValue('from_date'));alert(start); Type is "Date " for the variableError i'm getting : Invalid Date Why am i getting this error, please help
Is it possible to give anyone with the role "snc_internal" access to read/view (not edit) sys_user table? I need this so my catalog item would work... there is a variable in the catalog item that references that table and right now it is coming up ...
Hi, How to check if the user who is updating work notes or additional comments section is part of assignment group in the ticket. If the user the is part of assignment group, only then I want to assign the ticket to that particular user. For that I h...
Hi all, Don't mind the title, that doesn't exist, though that is what I am after! Just playing around, and want to pass into a scripted condition field (which should evaluate to true or false) if: A table has 1 or more records. Currently I'm doing th...
We have about 400 kb articles that we want to retire. Is there any easy way to do a mass retirement of all of the items that is no longer required?
Hi,I have a workflow tied to a service catalog item. The workflow is essentially: BeginIf a certain checkbox from the service catalog item is checked upon ordering,Yes (it is checked) - Send Notification Email (format #1)No (it is not checked) - Sen...
Hello all,I'm creating a rest message to POST to a third party whether a request was approved or rejected. Its a pretty simple message and when I test it from the related links, all looks good. However, I was just wondering, is there a way to truly t...
Hi Experts, I have written a onchange catalog client script on the "Start Date" variable to restrict users from not to select the past dates. The below is the code I am using, But the code is also triggering if the selected date is today's date (curr...
After the creation of a Request Item in the Portal, the user is redirected to the Order Status of the REQ, according to this: What I want to achieve, its that the user should be redirected to the Request Item-page: sp?id=ticket&table=sc_req_item&sy...
//Script Include var GetCourseDetails_6 = Class.create(); GetCourseDetails_6.prototype = Object.extendsObject(global.AbstractAjaxProcessor, { getCourse:function(server_side_data) { var cc; var courseID = this.getParameter('sysparam_course'); // ...
HI, I accidentally deleted a column (assignment_group) in the Incident table, Is there any way, that column can be restored ? Thanks, Ankit
