Hi. I have Mandatory set for some fields, but I want to change the content of the error message that is displayed. This time, the UI Policy cannot be used due to complicated requirements. So I want to use the Business Rule (On Before) to get the Mand...
I want to give signature at the footer as pe assignment group f For example: If assignment group is abc then signature of abc assignment group should be there
Hello ServiceNow experts, I'm trying to achieve and drop down record producer which should have 3 things like Image, Title, and Description.I could able to achieve the requirement but I want to make it more reusable, but I don't see any options to re...
Hello, Newbie to SN . I'm trying to write background script to run for one time use only, to CLOSE ALL the incidents, that is more than a year old( 365 days). Nothing happens when I run it in Test environment. What AM I doing wring? rejectOldApprov...
Hi Everyone! Question: What is the best way to capture an attachment in an update set? Also will the sys_id of the attachment change once its in a different environment?
Hi All, I have created a Survey which is going to be triggered when the RITM is closed. I have create a notification to send this survey link to the User. How can this notification be sent to the user after x days of RITM closure. Regards, Abhi
Hi, I want to call a REST Message which i setup from UI Page that I created. The reason for this is I want to use sn_auth.GlideOAuthClient() which requesting a token to azure ad. tried writing a javascript ajax or xhr but i'm having cors error
Hello all, I am trying to populate 4 fields on my catalog item with information from the user record. These four fields I have highlighted are all fields that should be populated with information. The "office" field is a reference field for the cmn_l...
Good evening all, I am trying to get a reference variable in a variable set to only show the list of users that correspond with the titled selected. So if 'Solution Consultant' is selected, only users with the title 'Solution Consultant would show up...
I need to make all fields of a form read only for all users, except for users who have the role of admin and knowledge_admin through the client script in the kb_knowledge table.
I have been struggling with this script for too long. My task and the checklist are cloned just fine, but the query for the checklist items never returns anything. I have added logging and the correct sys_ids are being passed. When I view the chec...
Hi guys, Could you shed lights or your experience on approach for moving from default/global instance to domain separated instance. -what things to consider during activity, and -pros & cons if we go with clone from default/global instance to new in...
Hello, I am reaching out because I was wondering how to add a new record to a custom table? Most of the time I don't have to build/update custom tables. So for example, there is a custom table that has been created that will contain a list of approv...
I have occasions where reviewers or fulfillers may need to change a value added by the requestor. Other than having to write a lot of AJAX On Change Catalog Client Scripts, is there anyway to note those changes into the activities for the given ite...
Hello, any ideas on why I am getting the error below when I click submit? Variable settings: Thanks,
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