When changing a record producer field that is a reference to a Lookup Select Box the html it generates sets the options value attribute to the String value not the sys_id. When the request is saved to my table the reference is then broken. I can'...
Hi All, I have to display the banner message or announcement in native ui not in portal. I tried with ui global script.But it is not working.I came up with broadcast message but that broadcast message is not showing automatically when the user logs i...
Hello, I am using Madrid version of Serviceno...
Hi.I have a record producer that captures details from a potential new user.I'd like to add a "please accept the 'terms and conditions' check box to the form" where the phrase "terms and conditions" links off to another page/KB Article.I've spent a c...
This is a purely visual request but I a wondering if it is possible to hide modules in the navigator even if a user has the rights to it? The reason for this request is that we have made a set of tools that all exist under a single application. Each ...
Hello, is it possible to create a Service Catalog Request programmatically using the REST API?We have an existing Requested Item and we want to request it via REST API script externally.Thanks!
Hi, When I redirect from Service Portal (window.location='/nav_to.do?uri=%2Fhome.do';) to Native UI, it directs me to blank page on Native UI (/nav_to.do?uri=%2Fblank). How can I load the home page? Thanks, Ashraf
Hi All, I wanted to show the hidden field "Ownership Group" field on kb_knowledge (knowledge article) table. Since I was able to accomplish it via setting the system property "glide.knowman.ownership_group.enabled to true". It worked in Lower instanc...
We are trying to update a table using /sys_import.do?sysparm_import_set_tablename=u_kronos_department_import. I have the below Powershell, and when run I do get an HTTP 200 response, but the file does not appear to load. I can run an identical upload...
Good morning, Over the weekend we upgrade from Kingston to New York. All is going well except for an issue I have with visual task boards. Where previously a member or owner could move a task / incident / case from an unassigned lane, when they move ...
I need help in removing members from groups that I import from AD. Today I import both AD accounts and groups into the ServiceNow environment. I had had great success in populating the necessary fields; managers, members, owners. etc. etc.. However I...
How to pass value from one activity to another activity?
Hi, what is the syntax for if I want to check if the string DOES NOT CONTAIN in indexOf(). I am writting inbound actions so want to trigger only if it does not contain certain string. Thanks
I've created the below script to cancel emails that are in the queue in a ready state in order to keep them from being sent out. When I tested it in DEV, it changed the state to ignored but then it still processed the emails when I turned on email s...
I'm using a test instance of London to check out creating scoped applications. I have created a basic scripted rest service and I have some gs.info calls for logging. I discovered that if you log the request data in the manner below with gs.info that...
