Hi @Ambuj Tripathi ,can you please help me on the step by step process to implement an integration b/w ServiceNow and Azure AD for password reset of a user using ServiceNow virtual agent.I have a virtual agent using that an user will submit a INC for...
I recently lost access to my ServiceNow instance (https://dev266042.service-now.com) because it was not renewed on time while I was on vacation. Unfortunately, this instance contains some important developments and configurations that I need to showc...
Hi Team,We have received a request from a user regarding the email account configured for ServiceNow notifications in the production instance.Currently, notifications are sent from an email address like ClientName@Service-now.com, which follows Servi...
What is Recpord Pin and how to configure it?
Hello All,Does any one have a way to export test cases and their respective Test Steps from Test Management 2.0? I tried creating a database view but I cannot get it to work. Any help will be great or other ideas on how to export it to excel prefera...
Hi everyone, I'm facing an issue with setting up email accounts for sending and receiving emails in ServiceNow. Specifically, I'm trying to add POP3, IMAP, and SMTP accounts for inbound and outbound email configurations, but I'm encountering errors t...
Hi everyone, I need to update a large number of articles in ServiceNow. The goal is to keep each article as the previous one but with a new version. This is necessary because I have a Business Rule that should run upon update to make some adjustments...
HI Community, I have a requirement, in catalog form there are 2 variables (see screenshot)whenever the value entered in Expected Yearly Mileage (km) - Total then that value needs to multiply by 36 and populate in Estimated mileage Km per 36 monthsFor...
Hi Team, Currently, I am learning to send email to PDI instance and based on that to create an incident ticket.I have configured the flow as well.I am sending an email to PDI instance (devxxx@service-now.com and devxxx@servicenowdevelopers.com) for ...
Hi,I want to create a business query with 3 conditions.I need to group to of the conditions and create a big "or" for the 3rd condition.The problem is that it works for the table, I can see it in the back office but the"hr" portal is getting stucked....
How to Hide "+" (Add Relationship)icon in related items (Legacy CI Relations) cmdb_ci table for certain users(roles)
I have created a flow to create ritms based on the emails and copy attachments as well. Trigger - Inbound email and then submit catalog item , then calling an action Get attachments from email, then looking for each item and finally copy attachment ...
Hi, In GRC how the controls related to the risk event, please explain.there is a related list in control [Risk Statement to Control Objectives] how this relationship@Dr Atul G- LNG
