Hello Everyone, I am working on integrating SharePoint Online with ServiceNow to automate the process of attaching a file from a SharePoint document library to a ServiceNow record(Ex: INC or CHG). To Facilitate this, I have set up the "Microsoft Shar...
Hi everyone,my team developed playbook and it having the four stages First stage name is X there is no activity second stage name is y for this there is some activitythird stage name is z , here also some activityforuth is final stage We have requi...
There was an issue we observed in form views (not SOW). When using the add/remove multiple popup feature for list fields, we encounter a POST on the page and it will save any changes to the fields made on the form (even when clicking "Cancel" on the...
Hi Team,Requirement is to add worknotes field so that user can add some worknotes and post it to the respective catalog items.As shown in below figure , I need to implement this work notes field in "item details" tab and should be applicable to all t...
I'm creating a database view to facilitate exporting data and having custom column names. I've figured out how to get the columns named and joined with sys_user twice for the column names I want. That is working without issue. Now, I'm trying to joi...
Hello Everyone, Can someone share few ITSM Implementation Use Cases for real-time scenarios. As an implementation specialist i want to give a session, so please share few Use Cases so that i can practice the same and give a demonstration to my team. ...
Hi Team, Im having a problem that my notification is going out with the word 'Code' at the top and at the bottom. it happens only when I add comments or work_notes Here is the script can someone assist var notificationUtil = new IncidentNotificationU...
I need help with ui action I'm trying to use a client script with a server side script. But it needs to work with core ui and workspace. from what i made i only works on workspace and not core ui // --- Client Script CORE UI AND WORKSPACE Side --- fu...
I have not tried anything, as I cannot see any way to work back to the incident assignment group, and implement that query in the filter.
While creating submitting a catalog item, we are fetching the top most parent category and storing it in a variable and then using it to display on the form. Our challenge is , on prod environment, hundreds of RITMs are submitted by end users every h...
Hi All, I have a Requirement where I need to place the data in mrvs which will update the data in cmdb_ci_api table and other cmdb tables as well depended upon unique key values. But some user having 1000 of record in that case we want to use exc...
Hi All, I have a Requirement where I need to place the data in mrvs which will update the data in cmdb_ci_api table and other cmdb tables as well depended upon unique key values. But some user having 1000 of record in that case we want to use exc...
Hi All, While running a Tenable job, we have integrated with Tenable. It is creating three CIs with the same IP address (IPs, MACs, hostnames). Is there any option to stop creating three records in the CI table? I would appreciate any suggestions. R...
Good evening, how are you? Please, I have a RITM that will have a random number of child tasks (which we will only know after the user submits the record producer). I need that when the user finishes all the child tasks of the RITM, one more last tas...
We are trying to automate some forms that our pending Employees need to complete during the Onboarding Process using Document Templates. We are prepopulating the information that these users have already provided onto the form. Several of the forms n...
