Built something you're proud of? Tell the story. A quick G2 review of App Engine or Build Agent helps other developers see what's possible on ServiceNow. Share your experience.

Developer forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! Password reset from Virtual agent ServiceNow in Azure AD

Hi @Ambuj Tripathi ,can you please help me on the step by step process to implement an integration b/w ServiceNow and Azure AD for password reset of a user using ServiceNow virtual agent.I have a virtual agent using that an user will submit a INC for...

Dinesh90 by Tera Contributor
  • 3521 Views
  • 20 replies
  • 0 helpfuls

Resolved! Request to Restore Dev Instance

I recently lost access to my ServiceNow instance (https://dev266042.service-now.com) because it was not renewed on time while I was on vacation. Unfortunately, this instance contains some important developments and configurations that I need to showc...

Request to Update Email Address for ServiceNow Notifications

Hi Team,We have received a request from a user regarding the email account configured for ServiceNow notifications in the production instance.Currently, notifications are sent from an email address like ClientName@Service-now.com, which follows Servi...

suru2 by Tera Contributor
  • 522 Views
  • 1 replies
  • 0 helpfuls

Test Management 2.0: Test cases and Test Steps Export

Hello All,Does any one have a way to export test cases and their respective Test Steps from Test Management 2.0? I tried creating a database view but I cannot get it to work.  Any help will be great or other ideas on how to export it to excel prefera...

anapagliro by Tera Contributor
  • 2131 Views
  • 7 replies
  • 0 helpfuls

Need Help with Configuring Email Accounts (POP3, IMAP, SMTP)

Hi everyone, I'm facing an issue with setting up email accounts for sending and receiving emails in ServiceNow. Specifically, I'm trying to add POP3, IMAP, and SMTP accounts for inbound and outbound email configurations, but I'm encountering errors t...

ElakiyaR by Tera Contributor
  • 2023 Views
  • 1 replies
  • 0 helpfuls

Update multiple articles by script

Hi everyone, I need to update a large number of articles in ServiceNow. The goal is to keep each article as the previous one but with a new version. This is necessary because I have a Business Rule that should run upon update to make some adjustments...

EMail to Incident creation

Hi Team,  Currently, I am learning to send email to PDI instance and based on that to create an incident ticket.I have configured the flow as well.I am sending an email to PDI instance (devxxx@service-now.com and devxxx@servicenowdevelopers.com) for ...

Nageshwari P by Tera Contributor
  • 1958 Views
  • 9 replies
  • 2 helpfuls

"Big Or" operator ^NQ slows down hr portal

Hi,I want to create a business query with 3 conditions.I need to group to of the conditions and create a big "or" for the 3rd condition.The problem is that it works for the table, I can see it in the back office but the"hr" portal is getting stucked....

mike56 by Tera Expert
  • 528 Views
  • 1 replies
  • 0 helpfuls

How control related to Risk event

Hi, In GRC how the controls related to the risk event, please explain.there is a related list in control [Risk Statement to Control Objectives] how this relationship@Dr Atul G- LNG 

armanoj by Mega Sage
  • 438 Views
  • 1 replies
  • 0 helpfuls