After I've created an On-Call Scheduling, where is the comprehensive and detailed data stored? I need to export the schedule in a format that shows the relevant details of who is on schedule daily, etc but I cannot find where the data is stored. I'v...
Hello community!I'm setting up a dedicated ServiceNow user account for a 3rd party integration tool.While messing with the ACLs for the role of this user, the user can access incidents, but is unable to see all fields from the incident form. Addition...
Hi Experts, our team has a Related List declarative action that opens a new record with some column values auto-populated. Not sure if this is the correct way to do this, but found some community posts showing this particular method: function onClic...
How to configure an email notification to come with an attachment from the portal request.A client wants me to configure an email notification with an attachments that will go to the "opened by" once a request is submitted. Please Assist, thanks.
Has anyone worked on Tangoe integration with serviceNow ?
Hi,I have a requirement that the user needs to not be able to submit a catalog item unless they are in the Global Domain group because they have to be in the group first to be able to submit it, if they are not in the Global group then they get an al...
Hi All,I need to trigger a flow when a new datasource is created. The data should be transferred to the target table using the Flow Designer. How can I achieve this?
Hey All, There is something off with my script include and client script. I need the selected date & time field to be selected at least 2 business days after and not selected on weekend days. Right now, it doesn't matter what I put in the date & tim...
Hi All,How do I create an alert for License or certificate expiration in ServiceNow?Kindly assist, Thanks
Hello, I need to create a script so that daily I read a csv file that another application is creating inside a folder on my midserver every day. Can someone give me an example of how I can read this file via script and parse this csv? exempla of cs...
We are using OOTB survey and survey topic, The survey is not working in Virtual Agent Enhanced Chat, but it works in the Standard Chat experience. refer the screen shot
I am getting the hibernate error when i send the post request from postman to get the token from my servicenow instance
Hello,I have a POST API. I send an XML via POST, and it is read correctly, and I can access the data. My problem occurs when I have to respond via XML. The error does not occur if I respond via JSON. If I use JSON as the response, the record is creat...
I have designed a flow for our catalog item past 2 days i was testing but not sure did i make any changes im getting this "Could not retrieve snapshot for test using snapshotId : ****************" , how can i debug this, is there any problem in my fl...
Workflow activities are getting executed twice.The onboarding workflow for creating new account for user triggering twice due to this generating double request for one user.1st screenshot(SS1) refers AD creation account fails1st screenshot(SS2) refer...
