email template
Hisome fields are mandatory those fields are not having value dynamically those fields should be in the email template. can we achieve this functionality?
Forum Posts
Resolved! Background script to update new field on Task with task related requested item field dont work
var taskgr = new GlideRecord('sc_task');//taskgr.addQuery('assignment_group', 'Group id ');taskgr.setLimit(5);taskgr.query; while (taskgr.next()) { if(taskgr.request_item){ gs.info('Task Number:' + taskgr.number); var reqItem = new GlideReco...
ServiceNow with BeyondTrust Remote Support Basic Integration
Hello everyone, I'm currently working on integrating BeyondTrust with the ServiceNow platform. I've set up the OAuth credentials and hostname details using the properties. When I navigate to a test Incident and click on the BeyondTrust session key UI...
Resolved! How to get Display Value from a List type field using Server side script
Hi I am working on a Custom application. we have field called Address , type of field= List I want to add this field to popup. i am using below code to get display Value but it is displaying sys_id.How to get Display value from list (function execut...
ServiceNow Subflows and Actions
Scenario - I have a Flow Action which has a script step. The script is calling a subflow. Challenge - The script has to wait until the subflow completes. Only when the subflow completes its execution, the script should proceed with the further steps...
How to validate the attachment type and size in custom portal. We had the widget for attachment
I had written before insert business rule on attachment table. In attachment table sys_id of the case that is going to be created. Business rule is working correctly as how I expected but the major problem is that this is running for all the forms in...
Resolved! I want to set "Table = sys_update_xml" as a trigger in Flow Designer.
I would like to set "Table = sys_update_xml" as a trigger in Flow Designer, but the "Customer Update [sys_update_xml]" table does not appear in the dropdown list.Is it not possible to use the "Customer Update" table as a trigger? （Below is the origi...
mid server script files and third party integration
Hey community! Have a question about how other people might be processing commands being sent to a third party application. Currently, there is a record producer in my clients environment, which has a function that uploads a file to the mid server sc...
Resolved! RITM variable value not updating
I have created a custom flow action to update a variable value as shown here by @Maik Skoddow :Set Value of a Catalog Variable at Flow Designer - ServiceNow Community I have used it in the past successfully, however I've only used it as a true/false ...
OnChange script is not working for HTML type variable in the catalog item
Hi All,I have a variable set in which there is a HTML type variable. I have to restrict the characters limit to 32,767.This the script:alert("OnChange client script ") ; var desc= g_form.getValue('description'); if (desc.length > 32767) { al...
Slash Command - failed with error dispatch_failed
Hi all, Iam trying to get the payload of slash command(/procurement) used in slack to servicenow log..But its showing error. as /procurement failed with the error "dispatch_failed"'Below is the scripted rest Api.(function process(/*RESTAPIRequest*/ r...
How does Universal Request get's created for records like Incidents/RITMS/HRCases?
Issue: For the Request (req) having more that one RITM's universal record is not getting created. [Got to know this is expected behavior]Wanted help on: I want to understand how does an Universal Request record get's created in the backend automatica...
Resolved! How to specify the form view to display a record selected on a data table from instance definition w
I couldn't fit the full subject in the subject field thus I will specify the full subject here: I want to know how to specify the form view used to display a record on a Service Portal page through the form widget when the user clicks on a record in ...
React Implementation?
In React, you can create a similar effect by using state and CSS.JSX:React Implementation? is correct import React, { useState, useEffect } from 'react'; import './LoadingIndicator.css'; const LoadingIndicator = () => { const [dots, setDots] = useSt...
Max value of reference type field
Hi All,I have to change max value of reference type field category from kb_knowledge table. When I am opening dictionary of catagory also max value field is hidden. Provide me solution. Thanks, Dhanashri
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