Hello Guys, This is my mission: "When the customer (requested for) - writes a comment (Additional comment) on the request: the comment will be copied to all open tasks." I tried to use Business Rule but there is what happened:* The Comment will not ...
Hello Community - We have an, After (Insert/Update) Business Rule which removes HTML tags from Knowledge Article body.Our BR is working fine but Knowledge Base versioning — for example, changing versions from 15.0 back to 1.0. Hence, we are looking f...
I have to move stories from dev instance to prod instance, with below criteria1. i have to match sys_ids in both instances2. i have to check whether the number is taken by other story in prod else i have to keep same number3. If number found then ass...
Hi all, After plugin upgrade, we have observed in Risk form that 'State' default column has been replaced with 'Status', what is the reason behind making this change, anyone have any idea on this? Thanks!
Hello Everyone,I have a requirement to update the start_date field on the cmdb_software_product_model table using the start_date from version records (). These version records are created under the related list of the sam_custom_product_lifecycle tab...
Sharing here some details on how to embed playbooks in portal. This is just a simple use case and hopefully can help and guide anyone who's interested in similar or complex use case. Also note that this is just an iframe rendering ui builder, so cust...
How to copy attachment from sys_attachment table to a field of file attachment type in a custom table.
i have created a search application and mapped it into global search for a configurable workspace ,i have entered only 3 tables and did not included change request in search sources related tables but when i search with a change number it displays me...
Hi I am trying to change the colour for new Change Models I have added, but the colour will not update it just remains pink. I tried copying in a code from an internet list which didn't work so I just copied the code over from the "Normal" change mod...
Is it a wise decision to build career in servicenow as a fresher in 2025 ?. I need suggestions from mentors & Subject experts, help me. Thank you !
Hello Team In Moog Soft we are getting below error when calling the ServiceNow Rest APIHTTP 429 Too many requests This is intermittent issue as it appears whenever we have lot of event need to processes. How to increase the API Processing limit
I have created a few scheduled jobs and want to know how to report on them to add to a dashboard
Hi , GRC Issue triage table how to get which plugin we need to install? ThanksArun
Are you an emerging contributor passionate about the Now Community? The Raising Star 2025 initiative celebrates individuals who bring consistency, collaboration, and knowledge-sharing to the forefront. Whether you're supporting peers, starting though...
Hello EveryoneWe have a requirement from the client to Hide/Disable the below "Vendor Purchase" tab from HAM Workspace. Navigation: Hardware Asset Workspace --> Hardware Asset Overview --> Quick Links --> Refresh requests --> Open the RITM --> Open t...
