I wanted to integrate ServiceNow with Copilot; however, we do not have now assist license. Can I still be able to create this integration? it would be helpful if you can give me a path without Nowassit, how can I make this integration. Can you confir...
Hi all, I am facing one issue in VA, On opening chat window Other than greeting message, Service degradation message is coming. It was not coming earlier. After cloning this message is appearing.Can anyone help to remove this message from chatbot
Hi Team,We have integrated Service now with one of the automation tool, during incident creation through automation when the CI is not found in CMDB table it currently creates the new CI record in the CMDB table , We need to build a solution that Ser...
Hi All, I created a Custom table and it needs multiple level of approvals in it.so after creating the workflow while testing the records Second level of approval is triggering in "No longer required" state in custom table workflow PFA.the flow execut...
In today's connected world, integrating external APIs into ServiceNow is more than common — it's expected. Whether you're pulling data from an HR system, a monitoring platform, or a financial service, your instance becomes increasingly dependent on s...
Hi All, On a catalog form, I have below 3 fields. Here, Hotel code is lookup select box as it is a string field in the location table. And Brand and country are reference fields. Requirement is to auto populate Brand and Country when user selects ho...
What are some excellent ways to search through ALL (or most) ServiceNow Tables for a know sys_id value? Such as this one: ae706e530a96001a00120cb31709c1d6
Hi All, i have a requirement that whenever we add a comment, in that comment section field it will show the system default name instead of username and whoever adds the comments then their user name is also not to be shown instead of that it will be ...
I created a custom Flow. The Flow calls custom Action that calls the Scheduled Job (A) to execute, using "SncTriggerSynchronizer.executeNow()" method.What I would like the Flow to do next is to call another Action to execute another Scheduled Job (B)...
We have done an integration with thin client system with the help of IntegrationHub ETL.All working well but every day a new serial number is getting added to the Serial number table. We can see over 100 serial number (Same) under the related tab "s...
Hi, I want auto populate assigned to field value on Case task from Parent Case . Please help me with the script.I have written before business rule as below but not working as expected. current.assigned_to = current.parent_case.assigned_to;Regards...
I'm working on a custom app translations and having a problem with UI Messages. say there is already a key 'Color' in Global application with translation and I want a different translation for my app. Then I will create another key and message but t...
Hi Team, I have used MVRS in catalog item, In the we have created three variables. One is cmdb_ci reference variable.From variable i need look up record in for each loop .But for each i am getting no records. Below error getting in flow As per below...
Hi, How to create downgrade incident report in servicenow? Best Regards,Juganta Kishore Nayak
I already tried several things on my Catalog UI Policy: However they all give the error message: There is a JavaScript error in your browser console
