Ui action
function onResolve() { var ga = new GlideAjax('ProblemResolveUtils'); ga.addParam('sysparm_name', 'check'); ga.addParam('sysparm_problem_id', g_form.getUniqueValue()); ga.getXMLAnswer(function(response) { alert('Received answer: '...
Forum Posts
Hyperlink is not available to click on tickets in Service portal
I want to add hyperlink to check the status of ticket under "My Request" tab in service portal. Currently the ticket do not have the hyperlink to click and view the status or comments or documents (Refer the snapshot below). How can I Add the link?
Reference Qualifier not working
Hello Community, I had writing a advanced reference qualifier for the assigned_to field on the incident table such that whenever the user selects a specific assignment_group, assigned_to field should only list active users for that I wrote a advanced...
creating a new assessment grouping criteria for my control attestaionAlthough the new criteria is av
creating a new assessment grouping criteria for my control attestaionAlthough the new criteria is available in Native ui but it is not available
Zurich Zboot PDI showing two User Criteria for 'users with itil role'
Hi Experts, I have two User Criteria records in my Zurich PDI for the "users with ITIL role" criteria. (..7c & ..14)I have access to another PDI which is running Yokohama - which has only the latter (..14) Wondering if there's a reason for the two UC...
Asking about save form and reload it into the same tab with the value that submited
Hi team I have a problem I have a page containing 2 inputs and a custom component that we have built So we link this with a Form data source and link it with the save form action And when you submit the form, it creates a record in a table and calls ...
Resolved! software asset management plugin, but workspace did not install
I installed SAM pro in my PDI, but software asset workspace wasn't installed. Where can I get help on this?
Resolved! Flow designer workflow error: cannot convert null to an object
Hi, what am I missing in this flow? The workflow is not triggering the related SCTASK because of the "cannot convert null to an object" error see below - Regards CarolMa
Convert to Epic and split story do not appear
The related links for Convert to Epic and split story do not appear if the story has the original task field filled.
Resolved! Record producer
What is used to provide instructions to fill description in record produceris it annotations or help link ?
Adapter Design Pattern Explained: Practical Guide for ServiceNow Developers
Adapter Design Pattern Explained: Practical Guide for ServiceNow Developers Design patterns can be intimidating, but I find they're essential for anyone working with large, evolving enterprise systems. If you're a ServiceNow developer or work in ente...
transform map dilema
Hi all,i trust this email finds you well. here is what i need. I do have a custom table call 'cust_table', that contains 3 fields. 'ID', 'name', 'active'.i would like to update table via import set as follows.- when there is a match name will update-...
Need help in create AD Object in Flow Designer
I was trying to add AccountExpirationDate to the AD Object in the Flow Designer. I'm trying to add date and time field to the existing Object details, but getting error in the flow as Invalid Type or unsupported attribute found in Object Data. If I r...
Function Field Datedif()
Appologies if this is a silly question. I'm new.I am trying to derive "days" lapsed between approval set and closed on the change table.Using: glidefunction:datediff(closed_at,approval_set) the result is 1,970 glidefunction:datediff(approval_...
Resolved! Duo Authentication Header
Hi all like numerous others I am trying to setup some automation directly from ServiceNow to our duo client. However I am unable to get authorized.https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1641630https://duo.com/docs/admi...