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Resolved! How to call a script include from a field style

Hi all, My requirement is to show color codes in server table based on nearing/expired EOS dates. Red color EOS within 3 month (less than or equal to 4 months)Amber color EOS within 6 month (Between 4 to 8 months)Green color EOS in 1 yrs 0r above. (M...

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Dolly M by Tera Guru
  • 1715 Views
  • 8 replies
  • 0 helpfuls

Resolved! Playbook Checklist

I have added a checklist activity to my playbook. It however does not let me go to the next activity unless I select all the checkboxes (options) on it.Is there a way to go to the next step if I need to choose only a few of the options? Thanks

AmolJ by Tera Expert
  • 1583 Views
  • 5 replies
  • 0 helpfuls

How to show values in Service CI field ( dropdown)

Hi All,kindly share your thoughts and suggestions on below issuewe have close to 30+ option values in Service CI .Please let me know how can we do this, 1. Do we have to create OnLOAD client script with using removeOption & addOption in script ? With...

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Supriya25 by Tera Guru
  • 3270 Views
  • 9 replies
  • 2 helpfuls

One record producer with two target tables?

Hi All,Hope you are doing good. I have scenario, is there anyway to use one record producer targeting two different tables?Example:I have a record producer with variable called 'target table', with options 1. Incident, 2. Problem.When they submit the...

Ganeshm1 by Tera Guru
  • 1321 Views
  • 4 replies
  • 0 helpfuls

Buggy Decision Table

Anyone ever come across this issue and knows how I can troubleshoot DT? A decision was created somewhere in 2023, and want to add couple decisions for a requirement, however when I opened the decision in workflow studio I can't see the table itself-(...

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DGAJ by Tera Guru
  • 1080 Views
  • 3 replies
  • 1 helpfuls

Flow Designer for each on a multi row variable SET

I'm working on a Flow for a Catalog Item that includes a Multi-Row Variable Set (MRVS). Within this MRVS, there's a reference field pointing to the sys_user table, allowing requesters to add multiple users.What I want to achieve is:When the catalog i...

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Jason H1 by Tera Contributor
  • 1335 Views
  • 3 replies
  • 0 helpfuls

History>Calendar view not showing most recent updates

Not sure if this is the right forum, so I apologize if not. Whenever I am looking at the history of a record, namely CIs, in the calendar view, it does not populate the most recent updates to the record. It shows records from 2022,2023, and some 2024...

grosss by Tera Contributor
  • 1140 Views
  • 2 replies
  • 0 helpfuls

Resolved! Dependant Catalog Item Variable

Hello, I am experimenting with Dependent Variables but the 2nd lookup box is not populating.  I have data in custom tableI have make,model, and trim.  Model is not populating.   Any assistance is appreciated.

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purdue by Kilo Sage
  • 1235 Views
  • 2 replies
  • 0 helpfuls

Source Control repos

I have my application linked to my repository in Github but I want to switch it over to my repository in Azure DevOps. Is it safe to delete the repository configuration in ServiceNow and then re-linked it to the DevOps respository?