Forum Posts
Resolved! CSDM Naming Conventions Business Service / Technical Service Management / Service offering
The business CSDM folks have suggested they were told that naming the Technical Service Management and Service Offering could have the same names. On the cmdb deduplication tasks we are now getting tasks that show duplicate CI values for Business Ser...
Using Configure Field Function in Reports - True/False
Hello community, I'm trying to create a report that lists how many INC were opened and resolved by the same person on the same day, without being reassigned or reopened. This is how our company is gauging "First Call Resolved". I'm currently compar...
question cad
Which of the following is an available feature in Studio? Choose 2 answersPush to external source controlSearch branchMerge branchesPush to update set.
Suggestion for Impersonation in script
Hi All, Could you help to suggest as a best practice, which function should I use to impersonate in script? Option 1: As per Impersonate a user using a script - Support and Troubleshooting , But seems like this doesn't work in non-interactive session...
Resolved! Filtering List Collector of sys_user_group table based on selected name
I have an employee form and need to filter the options for the "Remove from group(s)" field to only the groups that the selected employee belongs to. I am not sure what to put as Reference Qualifier...
Resolved! How to set up a parameterized ATF test
Hi, I am trying to create a parameterized test. I am stuck at the following step (see screenshot 1). I watched a couple of SN community video clips, but I can't get the same screen (see screenshot 2) where I can enter label and value. Any help is app...
Extract Time from Date/Time to restrict Change Requests
Hi Everyone, I have a strange request from our CAB team, they would like to restricted the ability in a Change request to move to the next step, if the Scheduled time (start_date) is not within the approved window. My first approach was to just use ...
Service now only support connect oracle by sid, not support by oracle service name
Hi TeamService now only support connect oracle by sid, not support by oracle service name, could anyone know how to connect oracle with oracle service name, not oracle sid ?
Resolved! reference qualifier to show only wanted groups
I created a form to show only specific groups using reference qualifiers to add/remove users from aad groups.form and flow works fine, but when im using the form to select groups, is it possibly to only get the groups the user is not member of when a...
Resolved! Date time field cannot be in future
Hi Team, In var set I have Date time field , however i need to make it unpossible to choose date in future and show an info that date cannot be in future in 2 languages depending on what user session is.I tried with Client script into car set and se...
Resolved! Personalize List Choices
Hi,Can anyone advise if, or how, to remove fields from the left hand slush bucket when you personalize a list. The scenario is that a table extends the task table. The slush bucket displays all fields related to both task table and table A, so users ...
Resolved! How to close VTB boards from Review Skipped Records
How do I close the VTB boards from patches and upgrades?
Performance Analytics pivot table
I have created a simple pivot table as a normal report. But I would like to create the same pivot table in Performance Analytics in order to see trend over time.I have tried many things but cannot get the same type of report.I have defined following:...
Yokohama - How to remove a user from a Subscription?
I have tried several different ways, including elevating my role to Security_AdminUser below no longer has Stakeholder Role.Thank you!
