Hi Team,I'm facing an issue with a custom scoped application and would appreciate any guidance.Scenario:A custom application and custom ticket table were created in ServiceNow Studio.Non-admin users have been assigned the required application roles.U...
ServiceNow Administration Fundamentals LabX this is one of my courses and unfortunately, due to network issues, our instance has been terminated. Could you please resolve the issue?
Hi Community,I configured Automated Quality Assurance for Customer Service Management (CSM) and would appreciate some guidance on the expected behavior of the Define Availability conditions.RequirementWe want the Automated Quality Assurance skill to...
While passing certification exams like the CSA, CIS etc has become increasingly common, relying on exam dumps . This approach bypasses essential ServiceNow fundamentals and OOB capabilities, directly leading to challenges during business requirement ...
Hi,I’m working on an ATF test for a Service Catalog item in Service Portal and have an issue with the Set Variable Values (SP) test step.The catalog item contains a Select Box variable called request_type_choices. The choices for this variable are no...
Hi community can you please help. When using the Jira spoke, create issue action, I cannot create an issue when it has the "Request type" Populated in the payload. Without it , it does work, however with it , it does not work. Can you help please. T...
Hi Can someone point me in the direction of how I can join/use the Australia/Brasil Developer passport program so I can be or get credit for working through it. Many thanks in advanceFrank
Hello All,Is there a way to create an scheduled job to automatically preview and commit an update set when it reach the time condition??
I modified the existing user account catalog form by adding 2 new fields in the form. It is displayed in the ServiceNow portal but not in the Self - Service --> Raise a Request. Please find the attached screenshot for reference and help me in fixing....
I want the approval mail to replaced with the Approval on Mailthat the user receives a mail to approve or RejectAnd as well adding manager to the Approval list
Hi Team,After our recent upgrade, we're facing an issue with Global Search for ITIL (non-admin) users.Expected BehaviorWhen searching from Service Operations Workspace (SOW), users should be able to find and open:Incidents (INC)Requested Items (RITM...
I got a question that if it is possible to dynamically change the display name of the list header in workspace.For example, the screenshot above has State field and the value contains Successful and Failed. When I filter Successful, the header Vulner...
Hi Community,I have a requirement to add a Currency Code field to a custom table. The field only needs to store the ISO 4217 alphabetic currency code, for example:USDEURGBPLKRI know ServiceNow has the Currency [fx_currency] table, which contains curr...
Hi All, I have the below requirements for certain child classes of DB Instance:For the existing duplicates, check if there are any records having same name, version and related child, then retire the older records if not already. Also copy the field ...
Hi,I have 4 string variables and 4 reference variables in a variable set.So If i tag this variable set to a record producer, 1. Based on the requested for or subject person depends on the record producer, it should auto populate values from the user ...
