Engagement Messenger launcher button stretched horizontally (Virtual Agent)
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09-28-2023 01:15 AM
Hi
I embedded SNOW Virtual Agent via Engagement Messenger on external Site (SharePoint). Everything works well, except that the chat launcher button is stretched horizontally. My IT knowledge is a bit limited, so I am not sure if the issue I am facing is easy to fix.
As you can see in the screenshot attached, the issue comes from the 'min-width' property which is set to 6em. Since I think this code is loaded from the EngMsgr application in ServiceNow, I don't know how I can change it. I embedded the EngMsgr code in a HTML Web Part in SharePoint.
Thanks for helping in advance.
Best
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03-26-2024 06:25 AM
solved with overwriting the min-width property. just added to the EM script:
<style>
button{
min-width: unset;
}
</style>