Cannot close the dialog created by the UI action.ui action onClick:function onClick() { var sysId = g_form.getUniqueValue(); console.log("=== Notification Dialog Initialization ==="); console.log("Incident sys_id: " + sysId); if (g_...
Hi all, We have global table for attachment and there are system properties for that as well from OOB, now we have extended the task table in our custom table and here we are using attachment which is globally. Now the requirement we have to manage ...
Hi,Has anyone used Test Data removal using the Fix Script in ATF? If yes, can you please share the script? At my company, I create dummy data for each test case, so I didn't need to use any table Cleanup or anything. Kindly help.RegardsSuman P.
Hi Community,May I know how do you do the effort estimation in your sprint planning?By definition, A Story point is a singular number that represents:• Volume: How much is there?• Complexity: How difficult is it?• Knowledge: What do we know?• Uncerta...
I have a mail script to add cc to a notification. The script is getting called as I can see it in the logs and right values. When emails are generated I cannot see that in CC column. How can I fix this? This is a scoped application and both notificat...
“How is the ideal burndown and actual burndown calculated in an Agile burndown chart?”Can anyone please help here with example?
Hi everyone,I came across the term “Level 4 ServiceNow Developer” in a job description and was wondering what it specifically means. Does ServiceNow officially define developer levels (like Level 1 to Level 4), or is this something companies use inte...
Hi everyone! I'm having trouble with email approval for my ServiceNow registration. I have one Email Script record and one Inbound Email Action record: Email Script: (function runMailScript(current, template, email, email_action, event) { var ...
Hi,We made a change to the SLA Workflow, which now applies to new tickets. However, we need to update the new SLA for old tickets in production without using the SLA Repair functionality. We have three groups, each with its own SLA definition. When a...
After Yokohama Upgrade, 2 lists "Shared with me" and "Opened by link" where added in all user's MyList.Does anyone know how to remove from MyList?Thank you!
Hello there, I am trying to run an email script to add the current month to the subject, but it won't work. Any idea why ?I'm calling my email script in the HTML field of the Email Client Template. It should be running when a user wants to send an Em...
Hi ServiceNow enthusiasts,Let me brief the scenario.I have a staging table (x) and a transform map configured to insert data into the target table (y). The scheduled import has been set to run on behalf of a non-admin user having write roles in the t...
I'm facing an issue while calling a Script Include from a Client Script using Glide Ajax. My Client Script is in the Global Scope The Script Include is in the Customer Service Scope Accessible from is already set to All Application Scope Sc...
Getting 'Read operation on table 'sn_hr_le_case' from scope 'Global' was denied. The application 'Global' must declare a cross scope access privilege. Please contact the application admin to update their access requests'.error .How to fix this?
When I open any script-related page in ServiceNow—such as Script Includes, Client Scripts, or Business Rules—the code appears only in black and white, and the Format Code button does not work. The script fields display as all grey text, and toggling ...
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