Hi Community,I’m working on a requirement for a record producer in Service Portal where:There is a reference variable called Subject Person (points to sys_user).If the selected user’s country = India, then at least one attachment must be added before...
BackgroundServiceNow provides the Process Flow application, that allows system admins to configure a visualization of where a record is, in its process lifecycle. This is easily visible on an OOB instance, looking at CHG management: In a recent proje...
Hi all,I have a requirement to display the records of a list collector variable to the field of type reference through flow designer. I have tried the script: var name= fd_data.trigger.request_item.variables.name.getDisplayValue();return name;But it ...
Hi,I have a requirement where I want to call an email client template through a UI Action. I have 2 email client templates on the same table. What I want to do is call one template from the OOB Functionality and the other using a UI Action.Now the is...
We have a requirement related to the Incident record. When the state changes to On Hold and the On Hold reason is Awaiting Caller, we need to send an email notification to the caller. Additionally, if the incident remains in On Hold with the same rea...
I have a provider notification ([sys_notification]) that runs against the [live_notification] table and on record change, insert, and when the field name is work_notes or comments (category is 'connect'). When someone sends an @mention, the recipient...
For Issues form, I want 'assigned_to', and 'assignment_group', users to be only able to modify certain fields. How to achieve this using ACL?
required help @Vasantharajan N @Ankur Bawiskar @Voona Rohila @WillieW @RaghavSh As I need to automate the standard change request creation every 2nd Friday of the month for the change templates that I have with me along with that change tasks also n...
Hi,Im currently implementing an integration between my instances but im currently lost in the scripted rest api within PUT and PATCH resource.the error response always is this in PATCHREST Msg Outbound - RESTMessageClient : Error executing REST reque...
Hello I have a reference variable that links to a custom table that has these fields: Number, username, fax number. When i select the fax number, it only display the Number field. It doesn't display the fax number.
I have an aggregate data resource that returns a json object:{ "data": { "GlideAggregate_Query": [ { "count": 409 } ] }}On my page i have a stylised text component and i can bind the output of the DR to its text property:@Dat...
I'll explain the issue with an example, Please go through it and let me know how to remediate this.I have a Window Server "BXAZEUWAPWTMI33" and there are few software running/installed on the machine.Once we run discovery on "BXAZEUWAPWTMI33", all th...
Is there a way to limit people from being able to schedule report with out attachments? We do not want users to send the reports in the attachments. Any help on this would be greatly appreciated .Thank youShubha
var cart = new sn_sc.CartJS();cart.setRequestedFor("ghjgjkgjgh68768768");Requestor for not populating correctly in Requestor for field in Request using the above script. Can anyone help me out !!
Hello, Has anyone been able to post a message to teams with a mention? I cannot get this to work, the part of my post which is suppose to be the "mention" is just free text. Im not sure exactly what needs to be populated in the mention parts, as its ...
