ServiceNow Instance Full Scan
With the help of existing community articles, we performed a full instance scan and identified over 4,000 records in the scan findings.Can you please provide the steps to resolve these findings?
Forum Posts
Dynamic External Link on Caller Card In SOW
I need to create a hyperlink or link whatever it is in SOW in incident table on the caller card section , we have a record information section and there is the caller card which contains existing 2-3 hyperlinks emebeeded so I want to embed mine one a...
Resolved! Acessing variables in Advanced Reference Qualifier from a variable set
I have a Record Producer with this structure. Record Producer{ Variable 1 Variable Set { Variable 2 } } Variable 1 is inside the record producer but Variable 2 is in a variable set. I want to use variabl...
ServiceNow survey
Is it possible to remove Survey is in reference to HRC0024213 [HRC0024213] , the repeating request number from the survey form.
servicenow survey configuration for reference record
How can I remove this reference record details from the survey when it is triggered.
Step‑by‑Step Guidance Needed: Configuring Cross‑Instance Application Trust
Hello ServiceNow Community,I’m looking for step‑by‑step guidance and best practices to correctly configure Cross‑Instance Application Trust (CIAT) across multiple ServiceNow environments.Current Environment Setup10 Development instances1 QA instance1...
Intune Graph resetPasscode from ServiceNow Flow Designer REST step returns 403 (client credentials)
I’m building a ServiceNow Flow Designer action that calls Microsoft Graph to run the Intune managedDevice resetPasscode action:Base URL: https://graph.microsoft.comMethod: POSTResource: /v1.0/deviceManagement/managedDevices/{managedDeviceId}/resetPas...
Publishing high-level reports to all users without drilldown or ACL issues
Hey everyone,I’m trying to see if anyone has run into a similar use case or has found a good solution for this.We’re looking to publish reports across the entire company, not just fulfillers, where users can view high-level data only. The goal is for...
Unable to update / remove form section
Hello I have customised the demand form in ServiceNow and created a few new form sections. There is one section though which has been created but I am not able to update or remove the form section. I have tried form design, form layout and form build...
Can anyone please tell what is difference between Studio,AppEngine Studio, UIBuilder.
Hi, Can anyone please confirm what is difference between Studio, App Engine Studio, UI Builder and ServiceNow Studio. Regards, Nivedita
How to hide the Tab in record page in workspace.
Hi All,I am working on a Configurable Workspace page in UI Builder where I have multiple tabs, including a Playbook tab. My requirement is to show the Playbook tab only for users who have a specific role.Role:xyzRequirement:If the logged-in user has ...
Add an "Add and Stay" button to an MRVS modal
Hi Everyone,Had anyone tried or know how to modify the MRVS to add an "Add and Stay" button on the Modal popup? Users have to enter many records it's a lot of clicks to click 'Add', then click Add again just to re-open the modal. We'd like to keep th...
Workflow
Hi All, Problem: During an upgrade there is manual intervention needed when changing the state on a record from 'Scheduled' to 'Implement'The change outside of the upgrade is automated, but it only pauses during an upgrade, please see attached image ...
Data Visualization - Single Score widget
Haven't had a great experience migrating Reports and Dashboards to Platform Analytics.We're finally getting around to updating our dashboard, reviewing each one, and manually fixing those dashboards as needed. Yuck. One question still remains, How ...
Getting SFTP error for data source
Hello, We are getting below error when trying to retrieve a file from SFTP.Surprisingly this same data source works fine in Development but not in our QA servicenow environment. I manually entered the password in the data sources in both Development ...
