In "Scripts - Background" I pasted the code below the dotted line. I really want to update the substate field but I see when I run the script below it comes up undefined. Increasing the size of x does not matter. I tried to do an update based o...
For a customer I am trying to setup outgoing emails via office365 using SMTP + OAuth2 authentication.The oauth authentication works.ServiceNow can connect to the serrver and deliver mails to office365.However the emails are not sent because office365...
Hi All,Kindly suggest me what might be the issue here.I have 4- response templates on Incident table. can some one please let me know why templates not showing in list ?INC Template UI Action: sn_templated_snip_message_template (OOB Ui Page) funct...
The Lead Architect field should be populated dynamically with relevant users from the IT Architecture Chapter. Only active users with the title containing “Lead Architect” will appear in the list. The list updates automatically based on form changes ...
Hi,We assigned the image_admin role to the knowledge role. As a result, users who already had the knowledge role inherited the image_admin role.Later, we removed the image_admin role from the knowledge role. While the image_admin role was correctly r...
Good morning! I am currently using an HR Template to generate fields within a Document task when it is created - I am now trying to add the parent/HR case "opened_by" field into this document task short description. I figured I could do this via a ...
Hi everyone, I'm trying to get a user list in a List Collector and pass to Look up User in Entra ID, to get the ObjectID of each user in the list to pass to the Add Users to Group in Entra ID.However, I'm hitting a roadblock. I'm successfully getting...
Hello! I created a custom portal widget that allows a user to download a document residing on a task, upload that document after they download it, and reject the document task if necessary - essentially our custom usage of document tasks. It is work...
Hello, I have a scoped app that has a tab where I created a declarative action as a client script. I then added the script below in order to open a form. The issue is that it not only opens the form with a tab next to the case, but I am also openin...
Hi, Am receiving this error when trying to add user to azure group {"Action Status": {"code": 1,"message": "Error: Forbidden Request. Please Check Oauth Token and scope permission. (Process Automation.b88d792d1bb1b510fb427c95464bcb7c; line 6)"}}Below...
I have a requirement to retrieve a file from the MID Server and attach it to a Record in a Flow. I'm really struggling with retrieving the file from the MID Server. For various reasons, Import is not an option. I've seen a few posts and videos on ...
answer = true;if (GlidePluginManager.isActive('com.sn_cs_sm')){answer = new sn_cs_sm.ServiceManagementIncidentUtils().isValidCallerForIncNotif(current.caller_id.getRefRecord());}Could anyone please explain me what is the use of this code , this is in...
I have a scenario in which I would like to present two forms for two related records from two separate tables on a single page in UI Builder. When I add both form components to the page all appears to render correctly in the UI Builder workspace, bu...
I have a widget that needs to refresh every one minute. I've got it working when executing the widget directly, however the client $interval alert does not match the server side data during it's refresh.Client Scriptapi.controller=function($interval)...
Hi, We are trying to load a set of data into Idea portal - ServiceNow SPM module.The load data and transformation shows successful and the "Import Set Rows" shows the rows are successfully created. However, the imported data is not showing up on the ...
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