I have a requirement to send an email on an adhoc basis to managers of staff that have a staff member who's end date is coming up (we have a large contractor staff base). This is to be instigated by another team and we store the end dates in the Serv...
Hi, I have a flow that sends an email when someone writes a comment in a work order task. I am sending template message with the number of the WOT. When I reply to that email, the text gets sent to the activity of the WOT.Here is where the problem st...
HiI am working on a requirement where users can submit a request to schedule reports. ServiceNow provides an out‑of‑box (OOB) functionality and workflow that allows users to create a record in the sysauto_report table, which then sends the report to ...
Good day, I'm working on an outbound integration without using a spoke. Could you please guide me on the best approach for implementing it for good performance. For the REST Message integration, should I be using Flow Designer, Workflow, or Business ...
Which method is used by Discovery to determine if a Host IP is active or alive? A. Port ScanB. TracerouteC. PingD. ClassificationWhat is the correct answer between A and C? Please explain this in detail.
Hi Community, I have created a custom page in ServiceNow Workspace using UI Builder. The page contains: 2 input fields1 Search button Currently, users enter values and manually click the Search button to fetch matching records. New requirement: When ...
Hi All,We have a requirement to Integrate CISCO with Servicenow.The use case is that if a person call on CISCO telephone(Customer using it already) we can manage that call in servicenow like we can answer that call and open Interaction for that call....
Hi Community, I have a client requirement in ServiceNow where all empty field values should visually display as NA (or -) across the application UI, but only for one specific scoped application.
Hi,the attachment paperclip icon no longer showing on the portal page Now this is how it looks like on all service catalog pages
Hi,I have a requirement, kindly advise if it is feasible and possible to create Drop down menu with child cases in the ALL Records Section in SNOW. I created it using Core UI but they want it for CSM. Kindly help. RegardsSuman P.
I am trying to create a flow as follows:When a RITM is created for the catalog item, a SCtask should be generated and attached to the RITM.This is what I created: But, when I raise a request for the item, I don't see any SCTasks attached to the RITM....
We don't have a separate app engine licenses but we got 50 custom tables with ITSM. Does anyone know if we can use those tables to build a custom app for our Health and Safety team (around 30 fulfiller users) without any additional cost?If not, would...
Hello Community, I have created below dependency widget:The baseline widget makes use of a JavaScript library called OpenLayers. See https://openlayers.org/. Requirements 1. Setup Widget DependencyFirst we will setup the dependency, JS include, CSS i...
Hi Everyone,I am facing an issue in Service Portal with a Record Producer variable layout.I have a Variable Set configured with containers and splits. The “Justification” field is a Multi Line Text variable with Variable Width set to 100%, but it st...
Hello all, I am writing an onSubmit script which will not allow the user to close the task if a variable from the catalog item that I display on the catalog task (I display it by selecting it in the workflow using the slushbucket). I tried using g_fo...
