Groups and Roles are removing from the Users profile automatically .They are not inactive users, they login everyday to servicenow instance. Can anyone help what/how this issue is happening.I checked scheduled jobs and business role, but no luck.
VIP Flag changes color to Red OOTB on Incident form How to achieve same in Service Operation Workspace.
Hi,I am trying to open a new record in the Service Operations Workspace. I have created a declarative action - Create Alert which is implemented as a client script. I have written this code in the Client Script function onClick() { var con = con...
Hello , Could anyone please help on the same.1.In the base system , when working with demands what two assessment metrics are supported when taking an assessment survey ?(a) Risk (b)Strategic Alignment (c) Cost (d) Size I have find this question whil...
Hello everyone, i need to do a button in workspace to preview the email related to current case. I get the sys id of the email using glide ajax, but then i dont know how to show the email. i guess i should use g_modal and then use the ootb ui page pr...
Hello , Could anyone please help on the same. 1.In the base system , when working with demands what two assessment metrics are supported when taking an assessment survey ? (a) Risk (b)Strategic Alignment (c) Cost (d) Size 2.A Project expense ...
I want to ensure that all HTML fields in my Knowledge Articles have a consistent font family and font size. Could someone provide guidance on how to apply these default styles across all Knowledge Articles? Any help with implementing this would be gr...
Hi Team,I am facing an issue with an RITM workflow. Even though the RITM approval is approved, the approval state shows as Requested. The workflow is not moving to the next stage (SCTASK creation).Expected Behavior:Once the RITM approval is approved,...
i'm doing a integration with my VA, but every time i send a message the consumer is being filled with guest and the user profile is corretly filled with the user, how can i make the consumer also filled with the user?
Hi, This challenge may be too far-fetched but here goes nothing. Our users submit a request for software license activations and renewals. When a software license is due to expire soon, our users can submit a request, and our catalog has a variable a...
I’m trying to show/hide a custom OpenFrame softphone in Yokohama using postMessage from my CTI app.The message is received in ServiceNow, but the frame doesn’t open.Which event should I trigger to make OpenFrame expand/collapse?
Here I need Testing 2 and Testing 3 in different Lines @Ankur Bawiskar
I gather initial scores using scripted indicators which are placed on the pa_scores_l1 table. I want to then use another scripted indicator that queries these scores so I can make further calculations.The reason I am using scripted indicators is beca...
Zurich Patch 1 Hotfix 1a When creating Resource Assignments, the options for effort type are Hours, FTE, or Person days but for Operational Assignments the options for effort type are Hours and % Capacity. Is it possible to include % Capacity as an ...
Hello ITOM World, There are couple of threads and document - Certificate management. Unable to conclude are we able to discover certificates as out of box using Discovery ?? is there an OOB pattern / prove available? ORthere has to be custom pattern ...
