Hi Community,Good day.I am working on the portal requirement for the header section and need some clarification before proceeding.I need to create the Browse All button, Quick Links section, and the content blocks such as Demolink1 Title, Demolink2 T...
Hi,Is there any way to edit this quick actions button in source to pay workspace without using ui builder?
Hello Everyone, I'm trying to run a Full Instance Scan but It eternally gets stuck at Loading. I check progress workers but nothing is stuck, I tried other users and even going suite by suite but nothing as soon As I start a Scan it gets stuck at Loa...
I was unable to access my PDI because it showed the error message "Error upgrading to Australia Patch 2". I then tried to reset and wipe the instance. Around 10:20 AM, I received an email stating that my instance was ready. However, it has now been m...
Instance dev201879 stuck on 'Developer Instance is undergoing unscheduled maintenance' for a month. Is there a way to fix this without releasing the instance and requesting a new one? Thanks,Joe..
Hi everyone,I need some help regarding my ServiceNow Personal Developer Instance (PDI).It has been around 10 days since I requested my PDI, but I still haven't received access. I have been waiting and checking regularly, but there has been no update ...
I am working on a ServiceNow Employee Onboarding use case using Service Catalog + Flow Designer.Can someone please help me with this requirement. Atttahced is the requirement im trying to do from my end
Does anyone do this? Is it a good idea? We have a new ServiceDesk keen on incident metrics, especially if they pertain to them. We are looking for a way to capture the reason for an incident to be re-assigned. Perhaps it's a field on the incident f...
Hello, I have a form with a field titled "Who does this server belong to?", the field has a drop down list with three choices: "NTT", "TCS" or "Local IT". I want the user to be able to select one, two or all three of the choices. When I created the...
I’ve noticed an inconsistency in the Knowledge Article workflow field after recent upgrade. When opening a new article form, the workflow sometimes shows as “Pending – Not Yet Started” instead of the expected “Draft.” Has anyone else experienced this...
There is one custom table where 10M+ records exist and there are multiple records for each user.So, want to keep only the latest record for each user and delete the other records from that table. Solution I am thinking of -1. Need to get the sys id o...
Our ServiceNow instance uses Azure OAuth 2.0 for both inbound IMAP and outbound SMTP email processing.We have observed that access tokens are being renewed automatically, however, the refresh token is not being renewed or rotated after expiry, even t...
How can I enable the "Edit using old editor" & "Edit using improved editor" in Knowledge Article's Classic Editor. I looked around and someone said they were able to enable / disable it by turning off a client script, but I can't seem to find it. Any...
Hi All, We need to introduce withdraw case button as below:As of now button is visible but on click of button page is redirecting to undefined.Ideally on click of button, subsequent case should be cancelled and its approvals should be no longer requi...
Can anyone recommend training material / online courses on building service catalog forms that does not require App Engine Studio or Catalog Builder? We do not have a licence for App Engine Studio. I have experimented with Catalog Builder and complet...