Not geeting sys_tags field value through Rest API Explorer, I have a incident record and sys_tags field have some value but when getting through Rest API explorer on "instancename/api/now/table/label/7dc355982b6cb610ea3af1d4b891bff2"7dc355982b6cb610e...
in servicenow workflow when catalog task is cancelled then flow it is not moving forward.When catalog task is closed complete or closed incomplete, then only workflow is moving forward.Like to know why the workflow is not moving forward when catalog ...
Hi i am trying to add proxyAddresses when to Distribution List when creating them using powershell script and using them in the ADv2 spoke "Create group" action. but unfortunately, this fails with "Server rejected the client credentails" error. the ...
We're currently moving from /sp to /esc and are doing a review of email notifications. We want to apply the 'Employee notification template' to as many Notifications as possible to be consistent in branding and make things look nicer. Something I've ...
Hi Community! I have a requirement that requires allowing users to select multiple options like a list collector variable in an MRVS in a catalog item. The options would be coming from a record in network adapter table (cmdb_ci_network_adapter). So, ...
Hi All, We’ve encountered a case where we need to implement a 'Wait for Condition' on the stage field being set to 'Awaiting Delivery', along with a timeout of 5 hours. If the condition isn’t met within that time, the flow should continue along a dif...
I have a requirement where in i need to trigger tasks based on multi row variable set, if there are rows entered, then a task should trigger else it should not how can i do this in workflow?Please help thanks
I have an ACL on sc_req_item table as below to allow read access to the RITM for sc task approvers.How to remove GlideRecord usage in ACL and replace with ACL conditions so that it still grants read access to the RITM and variables on it for sc task ...
Required help on the below requirement @Ankur Bawiskar @Vasantharajan N @Ahmmed Ali @RaghavSh As in Performance Analytics I was trying to display the Projects in Green Status but when ever the Project Status changes from one color to another color th...
Do we have a reference or documentation that lists all the Advanced Risk Assessment tables in ServiceNow including both the display names (like “Risk Assessment Methodology”) and the system table names (like sn_risk_advanced_ram, sn_risk_advanced_ara...
My good friend Jace Benson and a team of contributors have organized a 40 (FORTY!!) speaker virtual conference for ServiceNow. Its called nullEDGE. CJ & The Duke was lucky enough to talk to organizers Jace and Jeff about what you can expect and wh...
I found that surveys can be embedded, and I’d like to know how this is accomplished. When an SCTASK is closed, how can we have the survey sent automatically? Also, how can we ensure that surveys are only sent for closed tasks assigned to a specific...
We are in the progress of upgrading from Xanadu to Zurich. We promoted our DEV and TST instances to Zurich, and one thing we have noticed is that the Search functionality on the Service Portal no longer seems to work. It was reported to us by a use...
I have a custom Service Portal experience built in App Engine Studio that is accessible to unauthenticated users. Most pages display fine, but one page contains a catalog item and shows the message:You are either not authorized or record is not valid...
Hello Folks, I have written below code to set impact on incident based PRO/Non Prod value. but it always going to else loop. Please let me know what will error in below code. var UrgencyPriority;var incDesc = fd_data.subflow_inputs.ah_alertgr.additio...
