Inherit from risk statement field on risk form
Hi , I want the field "inherit from risk statement" editable even after the new record is saved in risk form? Do anyone know where it is configured. How is it getting read only?
Forum Posts
ATF - Expanding selection in Order Guide
Hi All, I'm currently working through the ATF tests, and one is testing an Order Guide. In the order guide, there is a section that you need to expand before you can fill in variables. How can I add a step so that is expanded?
The dashboard couldn't be displayed due to the version update.
The following update has caused the dashboard to disappear. Please tell me the cause. Yokohama ⇒ Australia Previously, I created a dashboard in the Yokohama version that displayed information by group.I haven't changed any settings, but after updatin...
Multi Row Variable Sets (MRVS) are overriding values on original row when you submit the request
Hello All, I have created new catalog item and we have a requirement for Multi Row Variable Set (MRVS) but I am facing issue with it, while submitting the request I am adding different values for each row for example 3 rows, when I submit the request...
Checklist task in playbook(2 checklist task present in playbook)
In my Playbook, I have created two checklist activities.For the first checklist activity, everything works correctly. When I select all checklist items, the task completes as expected.However, for the second checklist activity, I am facing two issue...
How to edit the quick actions buttons in Source to Pay Workspace
Hi,Is there any way to edit this quick actions button in source to pay workspace without using ui builder?
Resolved! De-Duplication tasks not associating with De-Duplication Template.
Hi,I'm not able to see the de-duplication tasks under my de-duplication template. Although I've configured it correctly for "Cloud Resource" class. Below are the screenshots and artifacts about my configuration, please review and let me know how to f...
Logik Cart UI displays only 125 line items although pricing is executed for all 4,002 line items
Hi Team,We are experiencing an issue with the Logik.io Cart UI when configuring a large number of products.ScenarioAdded 1 Private CageAdded 1,000 CabinetsEach Cabinet contains 3 child products (AC Circuit, DC Circuit, Rectifier)This results in a tot...
Resolved! How to add ActiveDirectory module on powershell.
CONTEXT:1) I tried running an action "GETAccount" using 2 mid servers, let's say mid1 and mid2.2) Using mid1 I'm able to complete the action successfully and get the required data.3) Using mid2, action gets complete with an error "Error:The term 'Get...
Dynamic Approval & Fulfillment Based on Category and Application Name
We have a catalog item with the following fields: Related Category (Mandatory) – Choice field with values:Collaboration and CommunicationCyber Security ServicesHardwareInfrastructureSoftwareApplication Name – Reference field to the Business Applicati...
Resolved! ServiceNow Best Practices: How Business Rules Work: A Guide for ServiceNow Developers
Business Rules are one of the most powerful tools in ServiceNow, allowing developers to control and automate business processes by interacting with data before or after records are saved. Understanding the execution lifecycle of ServiceNow Business R...
Notification issue need to check
Hello all, In the email logs, I see this email with the subject mentioned in the pic.The notification is empty.And the issue is, the email is sending to many recipients, and I was asked to cut down that.But where can I find this notification? I chec...
How to hide the '+' in Source to Pay Workspace
Hi,Is there any way to hide the '+' button next to 'Home'?
How to Pass the Value from Widget Controller to On-load Script to set it to Variable field.
I am trying to create a spModal + Widget. Where if I click Submit, it will pass the value from controller into on-load script to set it to the variable field. HTML code:<div><label>Select Mailbox Type</label><select ng-model="c.selected"><option valu...
Resolved! g_form.addOption() not rendering choices on field switch — ServiceNow Client Script Issue
Problem StatementI have a dependent dropdown where selecting an Operations Category dynamically loads filtered Fault Category choices via GlideAjax and g_form.addOption().Issue: When I select an Operations Category for the first time, choices load co...
