IT Asset Management - RoadMap
Request access to Asset Management roadmap sessions and to the learning sessions nirisha.chalapati@cdw.com
Forum Posts
User/Manager Viewable IT Asset List in Service Portal
Hello everyone,We would like our customers (non-ITIL, snc_internal) to be able to use a Self-Service Portal to display a personalized list of assets assigned to each person. The customers should also be able to view and present asset data linked to e...
Second level approval not triggering for new users – role issue
Hi All,I have created a flow with multi-level approvals. The flow is working fine for existing users, but for new users the second level approval is not getting generated. I suspect this is related to roles/permissions.Can someone please guide me on:...
create a custom list based on either “All third parties” following options appears thrice.
Hi,In the Vendor management space, in My lists, then Add new list,when attempting to create a custom list based on either “All third parties” or “All Engagements” and selecting risk rating as a filter, following options appears 3 times: Very High, Hi...
Resolved! How to rollback an import
Hi,Could anyone suggest how to rollback the import that done via data source.Data source Import;Type- File.Format- CSVFile Retrieval Method- Attachment.(manual attachment) regards,Nithya.
Nexus 2025 SPM EA and CWM
Has anyone received confirmation of registration for the SPM, EA, CWM event next week? I registered but have received no notice of confirmation and cannot book travel until confirmed. I have also received no response from any attempt to contact via m...
Resolved! Unable to update password in Data Source.
Hi,I am facing an issue in my instances with a data sources record where the XML file is retrieved from MFT location.App Scope-GlobalTable-Data Source(Group Reference)Field type-password(2 way encrypted)Dictionary attribute-is_legacy_password2=true.W...
I want to update problem id short des into change request short desc using background script
GlideRecord('incident');x.addQuery('number','INC0000011');x.query();if(x.next()){ gs.info(x.problem_id.getDisplayValue()); gs.info(x.problem_id.short_description.getDisplayValue()); GlideRecord('incident');x.addQuery('number','INC0000011');x.query(...
cad quiz
When debugging Email Notifications, what must you check on a user record? (Choose three.)A. Active must be trueB. The First name and Last name fields must have values.C. The value in the Notification field must be set to enabled. D. The user must not...
Setting up Subcontractors in Company table
Hello! We currently have Third-party Risk Management along with Asset & Contract modules. We are trying to align that the results on the Third-party Risk Management to a Company on the Company table and then use that same Company to know the Risk lev...
How to navigate to different tab?
On clicking the "Car Base Container", how can we redirect to a different tab within the same page in UI Builder?For reference, please see the image below for better understanding. On click of Active Incidents card should redirect to Access Provision ...
I want to update problem id short des into change request short desc using background script
var x=new GlideRecord('incident');x.addQuery('number','INC0000011');x.query();if(x.next()){ gs.info(x.problem_id.getDisplayValue()); gs.info(x.problem_id.short_description.getDisplayValue()); x.update(x.problem_id.short_description=x.rfc.sho...
When I tried to log into my developer instance, it say "You need a valid App Engine Studio license t
When I tried to log into my developer instance, it say "You need a valid App Engine Studio licenseto continue working.Any work done in App Engine Studio will be available once this license is reinstated. To reinstate your App Engine license, contact ...
Using record producer to create a release. Sn
I would like to use Record producer to create a release within Digital product release. I have successfully been able to create a release but I cannot get the release task to be fully configured with phase tasks and tasks within those phases. I am us...
Adding a Model Category tab to Enterprise Asset Estate Workspace
I created a custom model category 'Evidence'. I am trying to create a tab for the model category in the Enterprise Asset Workspace. Specifically the Enterprise Asset Estate space. I followed the instructions in the documentation but I have had no luc...
