We've updated the ServiceNow Community Code of Conduct, adding guidelines around AI usage, professionalism, and content violations. Read more

How to run SLA on specific hour

Shir Sharvit
Tera Contributor

 

Hi,

Im trying to create an SLA thet needs to run only if the incident was opened after 12:00.

 

I cant find a way to define a specific hout without specific day.

How can I do it?

ShirSharvit_0-1704802708803.png

 

1 REPLY 1

AndersBGS
Tera Patron

Hi @Shir Sharvit ,

 

Will below not work:

AndersBGS_0-1704803633063.png

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/