Everything has been working perfectly fine for months now. But this week, on all of the YouTube videos on our intranet pages, there's an error code 153. I haven't been able to find information on what the issue is. We used the Rich Content editor wi...
Hi Team, If i create form section and add fields, the compose email section is getting hidden any idea on this issue?
I am experiencing a noticeable slowdown of the instance, especially when impersonating an end user and then ending the impersonation. The entire instance is also slow. I need help to understand and fix these performance issues.It will be great if any...
Hi Team,We’ve noticed that the Guided Tour for the HR Workspace, which was previously functioning correctly, has suddenly stopped launching for a few users. Could you help us identify the possible causes for this issue?Additionally, if a user dismiss...
Hi Team, If we don't have existing incident we need to create new one from flow designer. I used Look up record, but its not proceeding to if step to create incident if we don't have result from look up step. No record found in Look Up Record action....
G'Day. In Employee Center's My Tasks, I have a use case where I would like to show approvals for Change Requests, but only when it is in the Assess state. Then, when the change moves to Authorize, I want the corresponding approval NOT to show in My T...
Is there a way to fix the order that items are displayed in the Quick Links section? I set the links up using Instance Options in the order I want but it seems that sometimes the order of these items randomly changes. Thank you!
Hi All - We are in the midst of deploying ECP and setting up a few quick links as test cases however the images are not properly responsive and do not scale well / at all when the browser window size is changed (also when viewed on mobile). Any sugge...
Hi,We need to route all users who report to a specific person to employee center portal when they try to access ServiceNow. Can anyone assist on how to achieve this requirement?
I have a requirement to get the email template eg ABC i need to add this ABC template into another email temaplate, How can we achieve.
Hi developers, We need help for one of the issue, We have created new hr portal, added favorite widget to it, but it's shows both IT and HR catalogs and articles favorite s, how to remove IT catalogs and articles and show only HR catalogs and articl...
Does Search in Employee Center Pro reach inside the the content of a document available in Sharepoint? considering that I have the connector activated. For example, if I am searching for specific word, does it look inside the documents of SharePoint...
I am building our intranet with ServiceNow and Employee Center Pro. I am using the simple list widget to connect related resources, and I was able to add a glyph to it in the instance editor (the book). I went into the instance to see if I could add ...
Hi everyone,I'm working on a catalog item in the Service Portal (ESC), and I need to implement a character counter for a multi-line text field.Here’s what I’m trying to achieve:Limit the input to 1000 characters.Display a live character counter below...
