Hello all, I've recently seen a change to AI Search results in EC Pro that some users might not be aware of. Previously results were card based, however with the release of Yokohama Patch 3 they have altered how results are presented to a more list s...
Hi All, I have issue with a Catalog where I have updated the URL in the Content item with the new URL, when I searched Content item in the Employee center in the Suggested result the old URL is still showing but in the Search results the New updated ...
Hello everyone. We are exploring the Document Management application and have installed it and set it up, including integrating it with our Google Drive environment. What we are looking to do next is to get things set up such that users can search...
Hello Community, We have the "Service Portal User Criteria Support" plugin installed in our instance. Due to a configuration conflict with another plugin (Alumni Center), we need to uninstall and reinstall the "Service Portal User Criteria Support" p...
Activity sets are not visible in New UI of lifecycle event HRSDAlso HR service is not showing the drop down to test it out.Can anyone help?
I'm having weird issue with cloned widget on EC Pro Yokohama.I'm using the Dev instance I got from developers.servicenow.com. Here are the steps I went through:Cloned OOB Header widget from Service Portal > Headers & Footers, under same application s...
hey all, Hopefully this is a straight forward question. We have multiple companies that use our instance and up until this week only one wanted to use the now mobile app. We now have two more that are asking about using the mobile app. Is it possible...
Hi all, it seems that in the Rich content widget for topic pages, it's currently only possible to link https/http.Links to Fileshares, webex or teams seems to be blocked. As a workaround we have to change the webex chat to a http link every time. Is...
Is there any widget (either OOB or customized) that I could put on the homepage of our intranet built on Service Portal with ECP that will automatically do a countdown for a company event? Bonus points if it counts it down in real time, with it ticki...
Yokohama Patch 6Updated Employee Center plugins -> Employee Center v38.0.5, Employee Center Core v38.0.3 After updating the Employee Center plugins, Quick Links are no longer displaying in the order defined under Instance Options. We need the quick l...
I'm trying to work with News Articles in serviceNow, from the content publishing application. I have added a few custom audiences in the content availability section, but I don't see these records in the sn_cd_content_visibility table. However, if I ...
We currently have some shared workbooks in excel online that our employees use. There is a check in/check out system so that multiple users can edit and save their changes. Is there any way to add this to ServiceNow? I have found that SNOW and Excel ...
When I submit a standard change as admin I can see the paperclip icon to add an attachment on the next screen after submitting, but regular end-users cannot. Perhaps there is an even better way to get an attachment added. I first tried adding an atta...
For our intranet, we use ECP. We have the CEW widget on the front page for banners. I have seen the specs for proper sizing of banners, but I was wondering if that could be fixed. Is there a way to make the banner size static, where it doesn't change...
Hello to all and I am hoping that someone can answer this question for me or lead in the right direction. I am currently going through the Application Developer Career Journey and I am very close to finishing the Associate portion of it. I wanted to ...
