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Workspace dashboard issue

Ive added a new page to the Hardware Asset workspace and utilized the dashboard template. I created a dashboard in platform analytics and added that dashboard to the workspace in ui builder but when I click on a score report on the dashboard that is ...

report to calculate  the time that the laptop

i need a report to calculate  the time that the laptop has spent in the stockroom since the state has changed from In-Use to In- Stock. is it from alm_asset table or /sys_history_set table?? if from /sys_history_set table then how. Please respond asa...

shid077 by Tera Contributor
  • 334 Views
  • 3 replies
  • 0 helpfuls

state has changed from In-Use to In- Stock

1 Time that the laptop has spent in the stockroom since the state has changed from In-Use to In- Stock2 What is the life left in the laptop. - Life remaining needs to be calculated3 What is the Life wasted for the laptop how to calculate this option ...

shid077 by Tera Contributor
  • 310 Views
  • 1 replies
  • 0 helpfuls

Workflows

Hello,I have a question regarding the OOTB workflows in ServiceNow. The documentation states that these workflows are configurable, but it does not clarify whether we should modify them directly or create a copy to work on. Since the OOTB workflow is...

AJ5 by Tera Contributor
  • 679 Views
  • 6 replies
  • 0 helpfuls

Resolved! Essential Notes for Asset Coordinators in ServiceNow HAM

Elevate your Hardware Asset Management skills with my detailed notes designed specifically for Asset Coordinators using ServiceNow Perfect for both beginners and seasoned professionals aiming to excel in HAM in Asset Management . Unlock the full pote...

HAM Newbie

Hi There, I'm new to the HAM process and our company hasn't had the role before now so I'm wondering what would be your usual go to tasks to be aware of to help kick start the process? Some helpful tips or reports you like to run would be great start...

GChat by Tera Contributor
  • 856 Views
  • 5 replies
  • 3 helpfuls

System attribute condition of ACL is not capturing in update set

System attribute condition of ACL is not capturing in update set. It got captured for newly created ACL but with already created ACL when I'm trying to update system attribute it is not getting captured. I have tried with manually add to update set a...

SmritiSingh by Tera Contributor
  • 450 Views
  • 1 replies
  • 0 helpfuls