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Resolved! Report on Assets which has changed the Location.

Hello togehter, For our asset management, we need to produce a monthly scheduled report of all assets that have changed location.The scheduled report should be an excel file listing all assets that are changed from a specific location to another spec...

MFO1911 by Tera Contributor
  • 2362 Views
  • 8 replies
  • 0 helpfuls

Resolved! Is it possible to re-classify asset (from asset to hardware) ?

Hello community members, We have requirement to re-classify our Assets from Asset Class/Table to Hardware. I know in CMDB changing classes, upscaling, downscaling is easy and straightforward, using Class Manager or List view.  However on Asset level ...

Mantautas by Tera Contributor
  • 1715 Views
  • 2 replies
  • 3 helpfuls

how to use OTB flow in HAM pro module

I would like to use OTB flow available in HAM pro module. Action Take. Copy OTB Loaner Asset Request flow> configure Assignement Gropu in copied flow > Activate copied flow. Deactivate OTB Loaner Asset Request flow. Observation while testing.  Still ...

Use of Asset operation field on Purchase Order form

Hello Team, I have come across a field "Asset operation" on Purchase Order form.  I checked but did not get any usage of that field in Docs.Please someone explain the usage of this field.Thank you

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Asmita7 by Tera Expert
  • 566 Views
  • 1 replies
  • 0 helpfuls

Resolved! Mid server installation

We have  installed mid server  on 2 VMs  I am able to see them running from windows services however those are not showing up in ServiceNow instance 

Uma11 by Tera Contributor
  • 2182 Views
  • 12 replies
  • 4 helpfuls

Resolved! Remote and hybrid users

Hi All,I'm reaching out to the ServiceNow community to see how you guys' document where the equipment is for Remote and hybrid users? 

JA12 by Tera Contributor
  • 1574 Views
  • 3 replies
  • 2 helpfuls

Resolved! Duplicate asset tags.

Hi Everyone,we are having a issue with the duplicate asset tags, and already there is a before business rule so that whenever we are trying to create a duplicate record by giving the duplicate asset tag it is restricting to do that. but few of the us...

Vasavi O by Tera Contributor
  • 3059 Views
  • 12 replies
  • 1 helpfuls

Enable

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Greg L by Tera Contributor
  • 1107 Views
  • 3 replies
  • 0 helpfuls

Use Remediation Feature from HAM & SAM Perspective

Hi All,Greetings!Is there any way to use Remediation Feature OOB from HAM & SAM Perspective?I have gone through different ServiceNow doc links, however not able to understand from where should we start to do POC of this feature.If anyone can help me ...